TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great service The service was very fast and convenient. Also very user friendly!
Date published: 2023-04-08
Rated 3 out of 5 by from Just ok The tax code is still needlessly confusing (lobbied to keep this way by Intuit of course) but the website is only mildly helpful at wading through all the c**p. Confusing tax code, mildly helpful website, 3 stars.
Date published: 2023-04-08
Rated 5 out of 5 by from Simple and easy to use Great interface and prompts! Makes cumbersome and confusing tax process quicker and easier. They do charge per state return filed, so be prepared for that if you moved, but it's worth it.
Date published: 2023-04-08
Rated 5 out of 5 by from So glad I switched Based on the recommendation of my retired tax preparer I started out using another product and found it entirely too cumbersome. Nothing was intuitive and they had limited financial partners to import data from (mine was not one of them). When I got to my 1099B there was no clear instruction and reaching out to their help center was worthless. I had prepared my own taxes using Turbo Tax for several years, so I started over with your software, imported all my significant financial data and, BOOM, less than 3 hours to complete a full and accurate return. See y'all again next year.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Program Easy to use program. Help is very nice when you have questions what something means.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is wonderful I ran into a little snag trying to efile my state return. The supervisor was able to get me going very quickly and finish my state efile. I have been a Turbotax subscriber for several years and are very happy with your product and service. Thank you!
Date published: 2023-04-08
Rated 5 out of 5 by from Easy as pie Thank you turbo tax! Filed federal and state in 30 minutes:)))))
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax is awesome! Used the feature to walk me through every step so that I could fully understand filing correctly and to my benefit. Worked great!
Date published: 2023-04-08
Rated 1 out of 5 by from Bad upgrading package when i don't need it My taxes were simple. I don't no why they upgrade me to the Deluxe when my taxes is simple when i just wanted the free edition.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Super easy and fast to use as long as you have all of your paperwork ready.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3829
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from Great service The service was very fast and convenient. Also very user friendly!
Date published: 2023-04-08
Rated 3 out of 5 by from Just ok The tax code is still needlessly confusing (lobbied to keep this way by Intuit of course) but the website is only mildly helpful at wading through all the c**p. Confusing tax code, mildly helpful website, 3 stars.
Date published: 2023-04-08
Rated 5 out of 5 by from Simple and easy to use Great interface and prompts! Makes cumbersome and confusing tax process quicker and easier. They do charge per state return filed, so be prepared for that if you moved, but it's worth it.
Date published: 2023-04-08
Rated 5 out of 5 by from So glad I switched Based on the recommendation of my retired tax preparer I started out using another product and found it entirely too cumbersome. Nothing was intuitive and they had limited financial partners to import data from (mine was not one of them). When I got to my 1099B there was no clear instruction and reaching out to their help center was worthless. I had prepared my own taxes using Turbo Tax for several years, so I started over with your software, imported all my significant financial data and, BOOM, less than 3 hours to complete a full and accurate return. See y'all again next year.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Program Easy to use program. Help is very nice when you have questions what something means.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is wonderful I ran into a little snag trying to efile my state return. The supervisor was able to get me going very quickly and finish my state efile. I have been a Turbotax subscriber for several years and are very happy with your product and service. Thank you!
Date published: 2023-04-08
Rated 5 out of 5 by from Easy as pie Thank you turbo tax! Filed federal and state in 30 minutes:)))))
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax is awesome! Used the feature to walk me through every step so that I could fully understand filing correctly and to my benefit. Worked great!
Date published: 2023-04-08
Rated 1 out of 5 by from Bad upgrading package when i don't need it My taxes were simple. I don't no why they upgrade me to the Deluxe when my taxes is simple when i just wanted the free edition.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Super easy and fast to use as long as you have all of your paperwork ready.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3829