TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Works Great It was so easy and explained all of the things I needed to understand.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo is GREAT! Easy and quick to complete your taxes and it's done!
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax keeps improving year after year... Turbo tax has definitely improved over the years makes it easy to follow instructions as well as offering explanations along the way .... Well done....
Date published: 2023-04-08
Rated 3 out of 5 by from Had a lot of issues completing this year. Didn't have any mileage expenses but couldn't remove that. The interface was not as user friendly this year. Very frustrating this year.
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use Always great to use. We've used Turbo Tax for multiple years now and we've taught our daughters how to use it for their taxes. It's so easy!!
Date published: 2023-04-08
Rated 4 out of 5 by from TurboTax is easy to use TurboTax is easy to use in general. However, can be further improved by providing readily available help info when user is required to make multiple choices/selections.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is an awesome product that I trust! The live experts available on Turbo Tax are extremely knowledgeable, helpful and they will help you save money when possible. During my tax preparation process I had two separate experts at different points in time. They were great, both Kenny and Terrance were amazing and pointed out several things that I would have missed. Much appreciated Turbo Tax Team!
Date published: 2023-04-08
Rated 3 out of 5 by from Have enjoyed using turbo tax over the years Our taxes are simple with little to deduct. I like to type my own information and feel the path to do this could be more efficient. I also feel like the product is too expensive for my needs.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Easy to use. INSTRUCTIONS ARE EASY TO FOLLOW, AND USER FRIENDLY.
Date published: 2023-04-08
Rated 5 out of 5 by from Still worth the cost after more than 20 years. I thought this year it might be more difficult to file because my wife retired. But all went well and I feel like Turbotax helped me file on-time once again.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3827
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Works Great It was so easy and explained all of the things I needed to understand.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo is GREAT! Easy and quick to complete your taxes and it's done!
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax keeps improving year after year... Turbo tax has definitely improved over the years makes it easy to follow instructions as well as offering explanations along the way .... Well done....
Date published: 2023-04-08
Rated 3 out of 5 by from Had a lot of issues completing this year. Didn't have any mileage expenses but couldn't remove that. The interface was not as user friendly this year. Very frustrating this year.
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use Always great to use. We've used Turbo Tax for multiple years now and we've taught our daughters how to use it for their taxes. It's so easy!!
Date published: 2023-04-08
Rated 4 out of 5 by from TurboTax is easy to use TurboTax is easy to use in general. However, can be further improved by providing readily available help info when user is required to make multiple choices/selections.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is an awesome product that I trust! The live experts available on Turbo Tax are extremely knowledgeable, helpful and they will help you save money when possible. During my tax preparation process I had two separate experts at different points in time. They were great, both Kenny and Terrance were amazing and pointed out several things that I would have missed. Much appreciated Turbo Tax Team!
Date published: 2023-04-08
Rated 3 out of 5 by from Have enjoyed using turbo tax over the years Our taxes are simple with little to deduct. I like to type my own information and feel the path to do this could be more efficient. I also feel like the product is too expensive for my needs.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Easy to use. INSTRUCTIONS ARE EASY TO FOLLOW, AND USER FRIENDLY.
Date published: 2023-04-08
Rated 5 out of 5 by from Still worth the cost after more than 20 years. I thought this year it might be more difficult to file because my wife retired. But all went well and I feel like Turbotax helped me file on-time once again.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3827