TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbotax es muy bueno Es muy facil de usar pero me confundi un poco con las taxas de la casa, pero me ayudaron a resolverlo
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Great! Always works for me. Easy to use. Can go back and forth with ease. Never had a problem.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax Abbilene was fantastic! Turbo tax really simplifies doing my tax returns. I've never had any problems with it.
Date published: 2023-04-08
Rated 5 out of 5 by from Easiest Filing Ever w/TurboTax! My representative was so helpful and very knowledgeable answering the questions I had today. I'm very pleased with my experience with TurboTax and will be returning next year!
Date published: 2023-04-08
Rated 5 out of 5 by from Easy and simple Been using Turbo Tax for many years and a great experience everytime. Simple and easy to use with help when you need it
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax is awesome! Love it...very easy to manuever and like how it asks questions.
Date published: 2023-04-08
Rated 5 out of 5 by from Thanks Turbo Tax! My first time ever filing my own taxes after my divorce was so much easier and less stressful than I thought it would be!
Date published: 2023-04-08
Rated 5 out of 5 by from Great product! I love to do my taxes by myself. This is an awesome product that guides you easily through all the steps.
Date published: 2023-04-08
Rated 2 out of 5 by from Could be so much better There were multiple times where I just needed to go back to my federal and check a certain number, but had to go through all these unnecessary steps. I get that your whole bread and butter is keeping what forms you fill out a "mystery" but seriously find a way to have that info that would show up on the forms still available. Also, plenty of times when there was info I had ALREADY GIVEN YOU that I had to look up and fill out again (ie: last year's tax info stuff-I did that with you, or telling the state what my business profit was on my federal-It was right there in my federal.) And just generally speaking, I paid way too much to have to file 3 state returns, just because I worked in a different state than I lived in last year. Also, had to go outside of turbotax to figure out why you were adding depreciation for my rental property when you should have been. Got the issue fixed but no help from you, even though I paid almost $500 bucks for your service. Next time I'll pay a professional to do it, probably save money and it will be easier. Meh.
Date published: 2023-04-08
Rated 2 out of 5 by from Confusing Charges Turbotax required me to upgrade to deluxe in order to file a single in-state 1099, but then charged me 3 times for the upgrade for my federal taxes, and for both states I had income in, totaling to almost my entire tax refund. Zero transparency on this charge, zero explanation, and I only knew I was being charged 3 times until after I did all of my taxes, so I had no motivation to go back and do things differently.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3823
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax es muy bueno Es muy facil de usar pero me confundi un poco con las taxas de la casa, pero me ayudaron a resolverlo
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Great! Always works for me. Easy to use. Can go back and forth with ease. Never had a problem.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax Abbilene was fantastic! Turbo tax really simplifies doing my tax returns. I've never had any problems with it.
Date published: 2023-04-08
Rated 5 out of 5 by from Easiest Filing Ever w/TurboTax! My representative was so helpful and very knowledgeable answering the questions I had today. I'm very pleased with my experience with TurboTax and will be returning next year!
Date published: 2023-04-08
Rated 5 out of 5 by from Easy and simple Been using Turbo Tax for many years and a great experience everytime. Simple and easy to use with help when you need it
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax is awesome! Love it...very easy to manuever and like how it asks questions.
Date published: 2023-04-08
Rated 5 out of 5 by from Thanks Turbo Tax! My first time ever filing my own taxes after my divorce was so much easier and less stressful than I thought it would be!
Date published: 2023-04-08
Rated 5 out of 5 by from Great product! I love to do my taxes by myself. This is an awesome product that guides you easily through all the steps.
Date published: 2023-04-08
Rated 2 out of 5 by from Could be so much better There were multiple times where I just needed to go back to my federal and check a certain number, but had to go through all these unnecessary steps. I get that your whole bread and butter is keeping what forms you fill out a "mystery" but seriously find a way to have that info that would show up on the forms still available. Also, plenty of times when there was info I had ALREADY GIVEN YOU that I had to look up and fill out again (ie: last year's tax info stuff-I did that with you, or telling the state what my business profit was on my federal-It was right there in my federal.) And just generally speaking, I paid way too much to have to file 3 state returns, just because I worked in a different state than I lived in last year. Also, had to go outside of turbotax to figure out why you were adding depreciation for my rental property when you should have been. Got the issue fixed but no help from you, even though I paid almost $500 bucks for your service. Next time I'll pay a professional to do it, probably save money and it will be easier. Meh.
Date published: 2023-04-08
Rated 2 out of 5 by from Confusing Charges Turbotax required me to upgrade to deluxe in order to file a single in-state 1099, but then charged me 3 times for the upgrade for my federal taxes, and for both states I had income in, totaling to almost my entire tax refund. Zero transparency on this charge, zero explanation, and I only knew I was being charged 3 times until after I did all of my taxes, so I had no motivation to go back and do things differently.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3823