TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from tax it got the job done. it really got the job done. ok
Date published: 2023-04-08
Rated 5 out of 5 by from Makes Taxes smooth Have been doing turbo tax for the past few years. It's always a breeze.
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use and highly accurate I have successfully used Turbotax for over 10 years
Date published: 2023-04-08
Rated 5 out of 5 by from Always easy the best refund TurboTax is easy to use and make everything simple to fill out and I feel confident I received the max refund.
Date published: 2023-04-08
Rated 5 out of 5 by from TT is God Sent Been using TT for the past 4 years. Getting easier each year for sure.
Date published: 2023-04-08
Rated 5 out of 5 by from Completely Satisifed I have used the PC version. The software is easy to use, however I found the web version more intuitive.
Date published: 2023-04-08
Rated 4 out of 5 by from 35 year user This year I needed to switch between lead me and the Forms view a lot as the program would get to the area of deductions and would not show any areas where I might have deductions. Over the years Turbotax has been excellent if I read all the info it has for me.
Date published: 2023-04-08
Rated 1 out of 5 by from Turbo Tax Rating 2023 I have done my taxes with Turbo Tax each year. I must put in the redundant information each year. SSN's Driver License Number and AGI from last year. Nothing is imported. I can also not import a 1065 K1 that was performed using Turbo Tax Business. Very annoying -considering moving to another software that has these features.
Date published: 2023-04-08
Rated 4 out of 5 by from Good, but not great Fairly easy to do, but this was about my 15th year of using TurboTax. Some issues that need to be fixed: 1. Carryover losses should be automatically transferred from previous year's return and, if there are none, the program should inform the user. 2. Because the tax law currently makes it advantageous to alternate charitable deductions, the list of charities should carry over from a couple of years back. I dread having to re-enter all that stuff next year. 3. Despite my putting in the correct, user ID and password, the program could not access my Schwab accounts, causing me an extra two hours entering all the information by hand. If these are not fixed, my rating will be lower next year.
Date published: 2023-04-08
Rated 1 out of 5 by from not happy Not happy with the fee that you charge when I did all of the work. Absolutely disappointed.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3818
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from tax it got the job done. it really got the job done. ok
Date published: 2023-04-08
Rated 5 out of 5 by from Makes Taxes smooth Have been doing turbo tax for the past few years. It's always a breeze.
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use and highly accurate I have successfully used Turbotax for over 10 years
Date published: 2023-04-08
Rated 5 out of 5 by from Always easy the best refund TurboTax is easy to use and make everything simple to fill out and I feel confident I received the max refund.
Date published: 2023-04-08
Rated 5 out of 5 by from TT is God Sent Been using TT for the past 4 years. Getting easier each year for sure.
Date published: 2023-04-08
Rated 5 out of 5 by from Completely Satisifed I have used the PC version. The software is easy to use, however I found the web version more intuitive.
Date published: 2023-04-08
Rated 4 out of 5 by from 35 year user This year I needed to switch between lead me and the Forms view a lot as the program would get to the area of deductions and would not show any areas where I might have deductions. Over the years Turbotax has been excellent if I read all the info it has for me.
Date published: 2023-04-08
Rated 1 out of 5 by from Turbo Tax Rating 2023 I have done my taxes with Turbo Tax each year. I must put in the redundant information each year. SSN's Driver License Number and AGI from last year. Nothing is imported. I can also not import a 1065 K1 that was performed using Turbo Tax Business. Very annoying -considering moving to another software that has these features.
Date published: 2023-04-08
Rated 4 out of 5 by from Good, but not great Fairly easy to do, but this was about my 15th year of using TurboTax. Some issues that need to be fixed: 1. Carryover losses should be automatically transferred from previous year's return and, if there are none, the program should inform the user. 2. Because the tax law currently makes it advantageous to alternate charitable deductions, the list of charities should carry over from a couple of years back. I dread having to re-enter all that stuff next year. 3. Despite my putting in the correct, user ID and password, the program could not access my Schwab accounts, causing me an extra two hours entering all the information by hand. If these are not fixed, my rating will be lower next year.
Date published: 2023-04-08
Rated 1 out of 5 by from not happy Not happy with the fee that you charge when I did all of the work. Absolutely disappointed.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3818