TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Mostly Easy to File Taxes I had a good overall experience using TurboTax, and it made things easy to find where I was at and explained things well during each step. The areas of potential confusion had more to due with poorly defined guidance from the IRS and not TurboTax. The Race Mode was theoretically a nice feature to help estimate how long it would take to complete my taxes, but in reality it kept adding more time as I went along and ended up not being an accurate way to predict the amount of time it would take to complete my taxes.
Date published: 2023-04-09
Rated 5 out of 5 by from taxes it was easy to file it took me step by step and i got deductions.
Date published: 2023-04-09
Rated 3 out of 5 by from Poor program up-to-date Bought retail program but it didn't provide up-to-date updating in time. I had few critical technical issue especially e-file step. In addition no well linked previous filing to my online account. After filing all users need to have previous filing their online account. I couldn't get my 2021 and 2020 filing by Turbotax.
Date published: 2023-04-09
Rated 5 out of 5 by from Very easy to use even with multiple state filings. Simple and straight forward. Help button very useful.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy Peasy I had all my documents and information ready so I was able to breeze through each page without any problems. Got it all done in about an hour.
Date published: 2023-04-09
Rated 5 out of 5 by from Quick and easy No muss no fuss Turbotax is as easy as it gets. I will recommend it to everyone.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is really a super easy I have used Turbo tax for over 15 years cant beat the ease of use and I always feel confident that my taxes are correct
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax makes filing tax returns easy I like the way TurboTax prompts me for every entry - it insures I don't miss anything. The review process is excellent. As a former accountant, I love the ease of this program. I also trust their security with my personal information.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is awesome. Using Turbotax is a great time saver! It is easy to use!
Date published: 2023-04-09
Rated 3 out of 5 by from Good tools, but needs more description I really like the glossary section and community help; however, I wish there were tooltips like this review to explain individual lines or a popup for the glossary, to clarify what certain fields meant. Also, I am mad about the paywall being pushed without having a specific enough reason for it.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3797
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Mostly Easy to File Taxes I had a good overall experience using TurboTax, and it made things easy to find where I was at and explained things well during each step. The areas of potential confusion had more to due with poorly defined guidance from the IRS and not TurboTax. The Race Mode was theoretically a nice feature to help estimate how long it would take to complete my taxes, but in reality it kept adding more time as I went along and ended up not being an accurate way to predict the amount of time it would take to complete my taxes.
Date published: 2023-04-09
Rated 5 out of 5 by from taxes it was easy to file it took me step by step and i got deductions.
Date published: 2023-04-09
Rated 3 out of 5 by from Poor program up-to-date Bought retail program but it didn't provide up-to-date updating in time. I had few critical technical issue especially e-file step. In addition no well linked previous filing to my online account. After filing all users need to have previous filing their online account. I couldn't get my 2021 and 2020 filing by Turbotax.
Date published: 2023-04-09
Rated 5 out of 5 by from Very easy to use even with multiple state filings. Simple and straight forward. Help button very useful.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy Peasy I had all my documents and information ready so I was able to breeze through each page without any problems. Got it all done in about an hour.
Date published: 2023-04-09
Rated 5 out of 5 by from Quick and easy No muss no fuss Turbotax is as easy as it gets. I will recommend it to everyone.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is really a super easy I have used Turbo tax for over 15 years cant beat the ease of use and I always feel confident that my taxes are correct
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax makes filing tax returns easy I like the way TurboTax prompts me for every entry - it insures I don't miss anything. The review process is excellent. As a former accountant, I love the ease of this program. I also trust their security with my personal information.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is awesome. Using Turbotax is a great time saver! It is easy to use!
Date published: 2023-04-09
Rated 3 out of 5 by from Good tools, but needs more description I really like the glossary section and community help; however, I wish there were tooltips like this review to explain individual lines or a popup for the glossary, to clarify what certain fields meant. Also, I am mad about the paywall being pushed without having a specific enough reason for it.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3797