TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from awesome Was pretty straight forward and easy to understand
Date published: 2023-04-11
Rated 5 out of 5 by from So Simple I've always been too scared to do my own taxes since I own my own business but the tax prep services by other companies was just getting to be too much! a friend recommended turbo tax and I'm so happy because they made this such an easy process!! next year I won't procrastinate so long knowing its going to be easy!
Date published: 2023-04-11
Rated 1 out of 5 by from Overly expensive just to file Federal Taxes. Overly expensive just to file Federal Taxes. For both federal and State it cost almost $200 to file. The should have a discount for working students.
Date published: 2023-04-11
Rated 5 out of 5 by from easy to use very easy to use and file my taxes! I saved money by not having to use a tax preparer.
Date published: 2023-04-11
Rated 3 out of 5 by from cost more About the same as Turbo tax on the computer but is more expensive to do online.
Date published: 2023-04-11
Rated 3 out of 5 by from State returns issue Up on review of my state returns, the application would tell me that there is an issue that I need to look at. I would say return to the issue so I can look at it and it would show it on the screen but not take me to where the issue actually is so I can fix it. I attempted multiple times over multiple days to get back to the point where I actually can fix what needed to be fixed, to no result. For the issue itself, it states that my occupation has too many characters which is ridiculous because my occupation is my occupation, so that’s a moot point. , to no result. For the issue itself, it states that my occupation has too many characters which is ridiculous because my occupation is my occupation, so that’s a mute point. Whatever I put in for the occupation is what the occupation is. So, ultimately, I decided to just send my federal return and print my state return so that I could stop wasting my time attempting to get the application to let me go back to observe the error that was presented.
Date published: 2023-04-11
Rated 2 out of 5 by from help me out its been great every year since ive been using this. it use to be free since i signed up as a veteran. i wish that would have stayed. bring it back. i would give you 5 stars but with that free service for veterans and the price. the price tag definitely brings down my refund. oh well. other than that, simple, easy to use for people who dont have much to file and what not. hopefully next year i can bump up it up to 3 stars. thank you and god bless!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax Awesome very helpful and always respectful all the time
Date published: 2023-04-11
Rated 5 out of 5 by from Wonderful experience for a first time user Their platform is extremely intuitive! They do a great job of providing step-by-step instructions, guidance, and explanations.
Date published: 2023-04-11
Rated 5 out of 5 by from Fast and easy and free! It was easy and free. Anyone can do it. It was for me.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3790
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from awesome Was pretty straight forward and easy to understand
Date published: 2023-04-11
Rated 5 out of 5 by from So Simple I've always been too scared to do my own taxes since I own my own business but the tax prep services by other companies was just getting to be too much! a friend recommended turbo tax and I'm so happy because they made this such an easy process!! next year I won't procrastinate so long knowing its going to be easy!
Date published: 2023-04-11
Rated 1 out of 5 by from Overly expensive just to file Federal Taxes. Overly expensive just to file Federal Taxes. For both federal and State it cost almost $200 to file. The should have a discount for working students.
Date published: 2023-04-11
Rated 5 out of 5 by from easy to use very easy to use and file my taxes! I saved money by not having to use a tax preparer.
Date published: 2023-04-11
Rated 3 out of 5 by from cost more About the same as Turbo tax on the computer but is more expensive to do online.
Date published: 2023-04-11
Rated 3 out of 5 by from State returns issue Up on review of my state returns, the application would tell me that there is an issue that I need to look at. I would say return to the issue so I can look at it and it would show it on the screen but not take me to where the issue actually is so I can fix it. I attempted multiple times over multiple days to get back to the point where I actually can fix what needed to be fixed, to no result. For the issue itself, it states that my occupation has too many characters which is ridiculous because my occupation is my occupation, so that’s a moot point. , to no result. For the issue itself, it states that my occupation has too many characters which is ridiculous because my occupation is my occupation, so that’s a mute point. Whatever I put in for the occupation is what the occupation is. So, ultimately, I decided to just send my federal return and print my state return so that I could stop wasting my time attempting to get the application to let me go back to observe the error that was presented.
Date published: 2023-04-11
Rated 2 out of 5 by from help me out its been great every year since ive been using this. it use to be free since i signed up as a veteran. i wish that would have stayed. bring it back. i would give you 5 stars but with that free service for veterans and the price. the price tag definitely brings down my refund. oh well. other than that, simple, easy to use for people who dont have much to file and what not. hopefully next year i can bump up it up to 3 stars. thank you and god bless!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax Awesome very helpful and always respectful all the time
Date published: 2023-04-11
Rated 5 out of 5 by from Wonderful experience for a first time user Their platform is extremely intuitive! They do a great job of providing step-by-step instructions, guidance, and explanations.
Date published: 2023-04-11
Rated 5 out of 5 by from Fast and easy and free! It was easy and free. Anyone can do it. It was for me.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3790