TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great customer service & live tax expert support Great customer service & live tax expert support. I was able to work with multiple tax experts during my tax filing last year and this year. I had some errors in the last year's taxes and they were caught in this year's filing by a tax expert, fixed, and paid in this week. I am very happy with my learning and customer service from Turbotax.
Date published: 2023-04-09
Rated 3 out of 5 by from Ran into a glich this year Found a glitch, figured it out, was able to file my taxes as usual.
Date published: 2023-04-09
Rated 4 out of 5 by from More Difficult Felt as though it was more difficult, just began social security, felt as though more things were bundled, just more difficult this year.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax for the WIN!!!!! Year after year TT makes doing taxes fast and easy! Thanks
Date published: 2023-04-09
Rated 5 out of 5 by from BEST Service I could ever ask for! Jacqueline demonstrated her 20+ years of experience by walking me through the maze of questions that pertained to our situation this year. She was amazing, kind, and patient while explaining the Why behind the answers. TOP NOTCH !
Date published: 2023-04-09
Rated 4 out of 5 by from Easier Than I Remember 1st time I've done my own taxes in a few years. TurboTax made it easier.
Date published: 2023-04-09
Rated 4 out of 5 by from They were awesome They were Very helpful and guides me through the process.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great. This year's edition of the CD left me questioning a few times ....just wondering what was being asked. I did call for support and found the experts to be most pleasant and helpful. Thanks for that support.
Date published: 2023-04-09
Rated 5 out of 5 by from Actually completed it in the "race" time estimate I moved, changed jobs, bought and sold a home this past year. Was not excited to do taxes but this honestly made it easy! Finished in 1h 30m!
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax is Awesome! I mean really, really awesome!!!
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3786
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great customer service & live tax expert support Great customer service & live tax expert support. I was able to work with multiple tax experts during my tax filing last year and this year. I had some errors in the last year's taxes and they were caught in this year's filing by a tax expert, fixed, and paid in this week. I am very happy with my learning and customer service from Turbotax.
Date published: 2023-04-09
Rated 3 out of 5 by from Ran into a glich this year Found a glitch, figured it out, was able to file my taxes as usual.
Date published: 2023-04-09
Rated 4 out of 5 by from More Difficult Felt as though it was more difficult, just began social security, felt as though more things were bundled, just more difficult this year.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax for the WIN!!!!! Year after year TT makes doing taxes fast and easy! Thanks
Date published: 2023-04-09
Rated 5 out of 5 by from BEST Service I could ever ask for! Jacqueline demonstrated her 20+ years of experience by walking me through the maze of questions that pertained to our situation this year. She was amazing, kind, and patient while explaining the Why behind the answers. TOP NOTCH !
Date published: 2023-04-09
Rated 4 out of 5 by from Easier Than I Remember 1st time I've done my own taxes in a few years. TurboTax made it easier.
Date published: 2023-04-09
Rated 4 out of 5 by from They were awesome They were Very helpful and guides me through the process.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great. This year's edition of the CD left me questioning a few times ....just wondering what was being asked. I did call for support and found the experts to be most pleasant and helpful. Thanks for that support.
Date published: 2023-04-09
Rated 5 out of 5 by from Actually completed it in the "race" time estimate I moved, changed jobs, bought and sold a home this past year. Was not excited to do taxes but this honestly made it easy! Finished in 1h 30m!
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax is Awesome! I mean really, really awesome!!!
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3786