TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo Tax is just so, so. I found it difficult to print my state tax form for filing, because it was hard to get to. Also, at one point, after e-filing my federal it said I was done with taxes, even though I had not yet printed my state return. Turbo needs to stop trying to get one to e-file state by making it difficult to do so. State e-filing should be included given the price of Turbo Tax!
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is the best! Efficient to use, informative, excellent software.
Date published: 2023-04-11
Rated 5 out of 5 by from Had a problem with 2022 Turbo Tax return. Had a problem with 2022 return. First in 22 years. I pressed a button to confirm covid payment and tax was immediately reduced by half. Filed and everything ok. Later received letter from IRS that I owed the other half. I paid and case closed.
Date published: 2023-04-11
Rated 3 out of 5 by from Too many hidden forms If I click on a number that I don't understand a worksheet will appear that is not on the list of forms, and I can't print it. Penalties appear without explanation, and without a form to reference. Once I went back a page to check a number, did not make a change, but when I continued my taxes went up $3000 without explanation.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is easy to use Very easy to use. I use it every year. I recommend it always.
Date published: 2023-04-11
Rated 5 out of 5 by from Excellent Program Easy to understand and work with. Trustworthy. Very thorough program with great internal auditing features.
Date published: 2023-04-11
Rated 4 out of 5 by from Getting better every year Doint taxes on TT was easy this year. Had a few hick ups last year but not one this year. Getting better...
Date published: 2023-04-11
Rated 1 out of 5 by from Turbotax cannot handle Foreign Tax paid Credit. Turbota has failed regarding the Foreign Tax payed Credit for 6 years, And your staff has no idea of how to solve it. For a novel idea, why don't you just correct the programming error. Each year several hours wasted with your staff!
Date published: 2023-04-11
Rated 4 out of 5 by from Typo Just after filing/submission. You are presented with Turbo Tax Advantage page. There is an apparent "typo" as the taxpayer is asked to "sing" up next years' service. Just and FYI
Date published: 2023-04-11
Rated 5 out of 5 by from simple, fast, convenient I have used turbo tax for 11 years, great experience every time!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3776
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is just so, so. I found it difficult to print my state tax form for filing, because it was hard to get to. Also, at one point, after e-filing my federal it said I was done with taxes, even though I had not yet printed my state return. Turbo needs to stop trying to get one to e-file state by making it difficult to do so. State e-filing should be included given the price of Turbo Tax!
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is the best! Efficient to use, informative, excellent software.
Date published: 2023-04-11
Rated 5 out of 5 by from Had a problem with 2022 Turbo Tax return. Had a problem with 2022 return. First in 22 years. I pressed a button to confirm covid payment and tax was immediately reduced by half. Filed and everything ok. Later received letter from IRS that I owed the other half. I paid and case closed.
Date published: 2023-04-11
Rated 3 out of 5 by from Too many hidden forms If I click on a number that I don't understand a worksheet will appear that is not on the list of forms, and I can't print it. Penalties appear without explanation, and without a form to reference. Once I went back a page to check a number, did not make a change, but when I continued my taxes went up $3000 without explanation.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is easy to use Very easy to use. I use it every year. I recommend it always.
Date published: 2023-04-11
Rated 5 out of 5 by from Excellent Program Easy to understand and work with. Trustworthy. Very thorough program with great internal auditing features.
Date published: 2023-04-11
Rated 4 out of 5 by from Getting better every year Doint taxes on TT was easy this year. Had a few hick ups last year but not one this year. Getting better...
Date published: 2023-04-11
Rated 1 out of 5 by from Turbotax cannot handle Foreign Tax paid Credit. Turbota has failed regarding the Foreign Tax payed Credit for 6 years, And your staff has no idea of how to solve it. For a novel idea, why don't you just correct the programming error. Each year several hours wasted with your staff!
Date published: 2023-04-11
Rated 4 out of 5 by from Typo Just after filing/submission. You are presented with Turbo Tax Advantage page. There is an apparent "typo" as the taxpayer is asked to "sing" up next years' service. Just and FYI
Date published: 2023-04-11
Rated 5 out of 5 by from simple, fast, convenient I have used turbo tax for 11 years, great experience every time!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3776