TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Horrible I couldn’t believe how many times TB had me going in circles try to fix a rejected filing. It told me what was wrong but never went to that part or form that I needed. Looks like a glitch.
Date published: 2023-04-11
Rated 4 out of 5 by from TURBO TAX WAS GOOD THANKS FOR YOUR ASSISTANCE AND THE THE TAXES USE WERE GOOD.
Date published: 2023-04-11
Rated 3 out of 5 by from Running with On-line Vs CD Cosco comes with CD for TurboTax. It allows us to use either CD or Download. It sounds good but Download charges me fee for TurboTax again. So I need to use CD and typed everything again; it is bad.
Date published: 2023-04-11
Rated 5 out of 5 by from Excellent experience! This is the first time I've used TurboTax in 10 years and I'm very pleased with how easy and self-explanatory it is. There was a point where I needed to have a quick discussion with a TurboTax representative and I was able to have a direct phone call within 15 minutes and the call solved my issue. Again, I'm very pleased with the result.
Date published: 2023-04-11
Rated 5 out of 5 by from Have enjoyed using Turbo Tax for many years. I always feel confident when filing my taxes. Turbo Tax explains all the step by step processes for doing your taxes.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is as simple as 123 :) Turbo Tax made everything about taxes incredibly simple! As with everything, there were a few things about Tax Verbatim that we didn't understand, but Turbo Tax has links to information and explanations about it all! Thank you TT!!!
Date published: 2023-04-11
Rated 5 out of 5 by from Once again, super easy! The prompts are helpful, the breaks are simple, inputting information is easy and concise.
Date published: 2023-04-11
Rated 5 out of 5 by from Another easy year Simple and easy. I’m a 30+ year user. I’ll be back next year.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is amazing! Easy, fast and reliable. Will use again next year!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Awesome The best. Worked as predicted. Will continue to use this product. Thanks
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3761
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Horrible I couldn’t believe how many times TB had me going in circles try to fix a rejected filing. It told me what was wrong but never went to that part or form that I needed. Looks like a glitch.
Date published: 2023-04-11
Rated 4 out of 5 by from TURBO TAX WAS GOOD THANKS FOR YOUR ASSISTANCE AND THE THE TAXES USE WERE GOOD.
Date published: 2023-04-11
Rated 3 out of 5 by from Running with On-line Vs CD Cosco comes with CD for TurboTax. It allows us to use either CD or Download. It sounds good but Download charges me fee for TurboTax again. So I need to use CD and typed everything again; it is bad.
Date published: 2023-04-11
Rated 5 out of 5 by from Excellent experience! This is the first time I've used TurboTax in 10 years and I'm very pleased with how easy and self-explanatory it is. There was a point where I needed to have a quick discussion with a TurboTax representative and I was able to have a direct phone call within 15 minutes and the call solved my issue. Again, I'm very pleased with the result.
Date published: 2023-04-11
Rated 5 out of 5 by from Have enjoyed using Turbo Tax for many years. I always feel confident when filing my taxes. Turbo Tax explains all the step by step processes for doing your taxes.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is as simple as 123 :) Turbo Tax made everything about taxes incredibly simple! As with everything, there were a few things about Tax Verbatim that we didn't understand, but Turbo Tax has links to information and explanations about it all! Thank you TT!!!
Date published: 2023-04-11
Rated 5 out of 5 by from Once again, super easy! The prompts are helpful, the breaks are simple, inputting information is easy and concise.
Date published: 2023-04-11
Rated 5 out of 5 by from Another easy year Simple and easy. I’m a 30+ year user. I’ll be back next year.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is amazing! Easy, fast and reliable. Will use again next year!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Awesome The best. Worked as predicted. Will continue to use this product. Thanks
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3761