TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Easy to use, but getting kind of expensive Love the easy, but being over 100 bucks I am going to switch to a new tax software next year. Bring it back to its original 60 bucks.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax Helped work me through some complicated tax situations. Helps guide you with each step.
Date published: 2023-04-09
Rated 5 out of 5 by from love it This software gets better year after year. I will continue to use it in the future.
Date published: 2023-04-09
Rated 3 out of 5 by from Support Tool support is awful. You have to call many times and talk to many people and only by luck, you will get the right person to help with your situation.
Date published: 2023-04-09
Rated 5 out of 5 by from Quick, Easy, Fun and Accurate TurboTax keeps getting better each year! The software functioned flawlessly, quickly and in a helpful, friendly manner.
Date published: 2023-04-09
Rated 5 out of 5 by from GOOD I have had a great experience. I have found it to be very helpful.
Date published: 2023-04-09
Rated 3 out of 5 by from TurboTax is overly Sales Heavy Since I've used this software in the past, it's the most convenient for me. When it sticks to actual prompts the software is fine, although not intuitive for backdoor Roth IRA conversions. The main issue is the constant upselling. Hard to make it past 2 screens without an unneeded "special offer" for $400 extra.
Date published: 2023-04-09
Rated 1 out of 5 by from Big Problem with NY State When filling out a federal joint return the software freezes (enters a loop that can't be gotten out of) when trying to file the NY return as separate - which is allowed and is important if the spouse lives elsewhere and has no NY source income. It did this last year too.
Date published: 2023-04-09
Rated 5 out of 5 by from Been using it for years! Each year this program guides you through some of the more difficult areas and we come out feeling secure and with no fear of an audit.
Date published: 2023-04-09
Rated 5 out of 5 by from Thank you! Turbo Tax does all the work. As much as I hate doing the Taxes, they make it as easy as possible
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3760
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use, but getting kind of expensive Love the easy, but being over 100 bucks I am going to switch to a new tax software next year. Bring it back to its original 60 bucks.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax Helped work me through some complicated tax situations. Helps guide you with each step.
Date published: 2023-04-09
Rated 5 out of 5 by from love it This software gets better year after year. I will continue to use it in the future.
Date published: 2023-04-09
Rated 3 out of 5 by from Support Tool support is awful. You have to call many times and talk to many people and only by luck, you will get the right person to help with your situation.
Date published: 2023-04-09
Rated 5 out of 5 by from Quick, Easy, Fun and Accurate TurboTax keeps getting better each year! The software functioned flawlessly, quickly and in a helpful, friendly manner.
Date published: 2023-04-09
Rated 5 out of 5 by from GOOD I have had a great experience. I have found it to be very helpful.
Date published: 2023-04-09
Rated 3 out of 5 by from TurboTax is overly Sales Heavy Since I've used this software in the past, it's the most convenient for me. When it sticks to actual prompts the software is fine, although not intuitive for backdoor Roth IRA conversions. The main issue is the constant upselling. Hard to make it past 2 screens without an unneeded "special offer" for $400 extra.
Date published: 2023-04-09
Rated 1 out of 5 by from Big Problem with NY State When filling out a federal joint return the software freezes (enters a loop that can't be gotten out of) when trying to file the NY return as separate - which is allowed and is important if the spouse lives elsewhere and has no NY source income. It did this last year too.
Date published: 2023-04-09
Rated 5 out of 5 by from Been using it for years! Each year this program guides you through some of the more difficult areas and we come out feeling secure and with no fear of an audit.
Date published: 2023-04-09
Rated 5 out of 5 by from Thank you! Turbo Tax does all the work. As much as I hate doing the Taxes, they make it as easy as possible
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3760