TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 2 out of 5 by
Greg115 from
Does what you need but many flaws
Was able to file but ran into way too many problems then expected. One problem notably was not being able to uncheck a selection I mistakenly checked. This mistake didn't allow me to file electronically. It was the withdrawal from 401k do to natural disaster section. Even after selecting no the second time around I would still get the message saying I could not file without reviewing this section. Also, it seemed like every few steps I'd get pushed back a few and have to redo my entries. Not sure if it was deliberate for review but it sure didn't feel like it. Probably won't be coming back next year. The service definitely helps don't get me wrong, but I'm for sure just going to prepare my tax forms myself next year after walking through it. I should mention I'm pretty young and this was the first time doing my taxes.
Date published: 2023-04-09
Rated 3 out of 5 by
YYYYY1234567 from
too expensive
too expensive. a bit too lousy. will ask many prior year questions
Date published: 2023-04-09
Rated 5 out of 5 by
Ro8365 from
Turbo Tax makes taxes easy!
It's so easy to use and walks me through all the possible credits for my situation
Date published: 2023-04-09
Rated 4 out of 5 by
Forever Phoebe from
In general, easy to use
I have been using TurboTax for years. My tax condition is simple (only one source of income, etc.) so I haven't had issues in using it. Their notes are clear and if you pay you can get help from an expert.
Date published: 2023-04-09
Rated 5 out of 5 by
Alikat1985 from
Easy Peasy
Always easy and quick. Also priced well and easy to review!
Date published: 2023-04-09
Rated 5 out of 5 by
AMP519 from
Turbo Tax is AWESOME
Turbo Tax helps alleviates any tax anxiety any person may experience! If you have your forms together, the rest is easy!!!
Date published: 2023-04-09
Rated 2 out of 5 by
Tris83 from
TURBO TAX IS NOT WORTH THE MONEY
I have had my taxes done by a firm for years and paid minimal prices for filing my simple taxes. Due to moving farther away I chose to try Turbo Tax. It charged double the money of a firm and I had to do everything myself. I called the help number and they gave me a code to use for a discount, which did not work once I entered payment. This service has many hidden fees and does not get it done faster or better than a firm.
Date published: 2023-04-09
Rated 1 out of 5 by
102idhfifj from
Nope. Turbo Tax would not let me fix an error.
0 stars Turbo Tax would not let me fix and Error while filling out NYS taxes.
Date published: 2023-04-09
Rated 4 out of 5 by
fast forward from
good but limited and can be confusing and frustrat
TT is good but limits the deductions you could explore and often continuously asks questions that don't apply. There is no live advisor availability as all of their advertising promotes.
Date published: 2023-04-09
Rated 5 out of 5 by
Cade001 from
Fast and easy
It had all of my info and was so simple to use. Definitely will use again.
All TurboTax® Offerings Reviews - Page 3759
Date published: 2023-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Greg115 from
Does what you need but many flaws
Was able to file but ran into way too many problems then expected. One problem notably was not being able to uncheck a selection I mistakenly checked. This mistake didn't allow me to file electronically. It was the withdrawal from 401k do to natural disaster section. Even after selecting no the second time around I would still get the message saying I could not file without reviewing this section. Also, it seemed like every few steps I'd get pushed back a few and have to redo my entries. Not sure if it was deliberate for review but it sure didn't feel like it. Probably won't be coming back next year. The service definitely helps don't get me wrong, but I'm for sure just going to prepare my tax forms myself next year after walking through it. I should mention I'm pretty young and this was the first time doing my taxes.
Date published: 2023-04-09
Rated 3 out of 5 by
YYYYY1234567 from
too expensive
too expensive. a bit too lousy. will ask many prior year questions
Date published: 2023-04-09
Rated 5 out of 5 by
Ro8365 from
Turbo Tax makes taxes easy!
It's so easy to use and walks me through all the possible credits for my situation
Date published: 2023-04-09
Rated 4 out of 5 by
Forever Phoebe from
In general, easy to use
I have been using TurboTax for years. My tax condition is simple (only one source of income, etc.) so I haven't had issues in using it. Their notes are clear and if you pay you can get help from an expert.
Date published: 2023-04-09
Rated 5 out of 5 by
Alikat1985 from
Easy Peasy
Always easy and quick. Also priced well and easy to review!
Date published: 2023-04-09
Rated 5 out of 5 by
AMP519 from
Turbo Tax is AWESOME
Turbo Tax helps alleviates any tax anxiety any person may experience! If you have your forms together, the rest is easy!!!
Date published: 2023-04-09
Rated 2 out of 5 by
Tris83 from
TURBO TAX IS NOT WORTH THE MONEY
I have had my taxes done by a firm for years and paid minimal prices for filing my simple taxes. Due to moving farther away I chose to try Turbo Tax. It charged double the money of a firm and I had to do everything myself. I called the help number and they gave me a code to use for a discount, which did not work once I entered payment. This service has many hidden fees and does not get it done faster or better than a firm.
Date published: 2023-04-09
Rated 1 out of 5 by
102idhfifj from
Nope. Turbo Tax would not let me fix an error.
0 stars Turbo Tax would not let me fix and Error while filling out NYS taxes.
Date published: 2023-04-09
Rated 4 out of 5 by
fast forward from
good but limited and can be confusing and frustrat
TT is good but limits the deductions you could explore and often continuously asks questions that don't apply. There is no live advisor availability as all of their advertising promotes.
Date published: 2023-04-09
Rated 5 out of 5 by
Cade001 from
Fast and easy
It had all of my info and was so simple to use. Definitely will use again.
All TurboTax® Offerings Reviews - Page 3759
Date published: 2023-04-09