TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from I find TurboTax fast and easy. I've been using TT for years, and it's so easy that I keep using it.
Date published: 2023-04-09
Rated 3 out of 5 by from Cool Didn’t use but if I would have maybe would have be. Cool
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is super duper! My wife normally do the taxes, but I did them this year. TurboTax was terrific. Guided me through the process with easy.
Date published: 2023-04-09
Rated 5 out of 5 by from I wouldn't file my taxes without Turbo Tax The format is easy to follow and the cost is appropriate. I've used Turbo Tax for well over a decade and cannot imagine attempting to use any other service. It's free to file my state taxes so I don't pay the additional to file my state. I would more strongly consider it if the price was lower. The cost is the same for federal as it is for state which does not seem like a good value. It's a pain to have to go through the state filing process when I know I'm not going to use it.
Date published: 2023-04-09
Rated 4 out of 5 by from Some trouble amending the 1099-DIV I've been using TurboTax for several years, and it generally works great. This year, though, there were some glitches with the 1099-DIV, and it was difficult to get to where I could actually change the information that I needed to change. TurboTax insisted on me changing just the ZIP code, when it was the entire address that was at issue.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy to use product Another good year with turbo tax. Easy to use and hopefully accurate
Date published: 2023-04-09
Rated 1 out of 5 by from Bug handling NY taxes Turbotax is not deducting NYS retirement income from the NY income. I had to force override. To make matters worse, now it won't e-file - it's making me print and file by mail. Note: This worked properly in 2021, the bug was introduced in the 2022 version.
Date published: 2023-04-09
Rated 3 out of 5 by from Love product, but not the price! Love using Turbotax for filing taxes and seeing prior year returns
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax Review 2023 Your live person tax rep was awesome. Had some issues with getting the software to work. The virtual assistant was worthless in getting to the answer. OR ANY answers I was needing.
Date published: 2023-04-09
Rated 5 out of 5 by from Never been easier to file! My taxes were done in a snap. I can remember my father agonizing over tax returns prior to Turbo Tax, but now he doesn't sweat it and neither do I.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3757
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I find TurboTax fast and easy. I've been using TT for years, and it's so easy that I keep using it.
Date published: 2023-04-09
Rated 3 out of 5 by from Cool Didn’t use but if I would have maybe would have be. Cool
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is super duper! My wife normally do the taxes, but I did them this year. TurboTax was terrific. Guided me through the process with easy.
Date published: 2023-04-09
Rated 5 out of 5 by from I wouldn't file my taxes without Turbo Tax The format is easy to follow and the cost is appropriate. I've used Turbo Tax for well over a decade and cannot imagine attempting to use any other service. It's free to file my state taxes so I don't pay the additional to file my state. I would more strongly consider it if the price was lower. The cost is the same for federal as it is for state which does not seem like a good value. It's a pain to have to go through the state filing process when I know I'm not going to use it.
Date published: 2023-04-09
Rated 4 out of 5 by from Some trouble amending the 1099-DIV I've been using TurboTax for several years, and it generally works great. This year, though, there were some glitches with the 1099-DIV, and it was difficult to get to where I could actually change the information that I needed to change. TurboTax insisted on me changing just the ZIP code, when it was the entire address that was at issue.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy to use product Another good year with turbo tax. Easy to use and hopefully accurate
Date published: 2023-04-09
Rated 1 out of 5 by from Bug handling NY taxes Turbotax is not deducting NYS retirement income from the NY income. I had to force override. To make matters worse, now it won't e-file - it's making me print and file by mail. Note: This worked properly in 2021, the bug was introduced in the 2022 version.
Date published: 2023-04-09
Rated 3 out of 5 by from Love product, but not the price! Love using Turbotax for filing taxes and seeing prior year returns
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax Review 2023 Your live person tax rep was awesome. Had some issues with getting the software to work. The virtual assistant was worthless in getting to the answer. OR ANY answers I was needing.
Date published: 2023-04-09
Rated 5 out of 5 by from Never been easier to file! My taxes were done in a snap. I can remember my father agonizing over tax returns prior to Turbo Tax, but now he doesn't sweat it and neither do I.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3757