TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Awesome! Filed,had some problems, got rejected,,,Not cool, but was able to resolve with the help of customer service expert!
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax is so easy after using for so many years After using Turbo Tax for many years, it's easy to keep track of all the documentation to make data entry easy and navigate through the program.
Date published: 2023-04-09
Rated 3 out of 5 by from State Tax costs are ridiculous I have 4 kids and 3 are still young enough I continue to do their taxes - they go to college out of state and frequently I'm dealing with multiple states to file. Having to pay for those filings for them when their income is very little in every state is the one thing I hate about TurboTax. So I don't pay, instead I fill out paper forms for those states. First year I did and spent about $250 to file - ridiculous.
Date published: 2023-04-09
Rated 1 out of 5 by from Dissatisfied with Turbo Tax For the last two years I have had problems with electronic filing for my Federal Return being rejected because of issue with the AGI. I enter the exact amount form the previous year's return and it still was rejected. Very frustrating. I have been using TurboTax for over ten years, but after these issues it makes me consider changing my tax software.
Date published: 2023-04-09
Rated 4 out of 5 by from Great help for filling tax forms Overall a very good product in helping me with my taxes. One error that it had was the incorrect auto fill of a foreign payer's address.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax is fast This is the second year I have used turbo tax and will use it again.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax made my tax filing simple and accurate Very happy to use Turbo Tax. Will continue to use Turbo Tax in the future too.
Date published: 2023-04-09
Rated 2 out of 5 by from SO DANG PUSHY! It's very annoying to be pushed to do so many things that just helps you take my money. Let me do my taxes and be done.
Date published: 2023-04-09
Rated 5 out of 5 by from Efficient But Not 100% User Friendly The process is very efficient and speedy. I was able to complete my return in an hour. The interface has a Tools section where you can print your return but I had to hunt for it.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax online used for first time I have been used to using TurboTax from a CD and doing it on my laptop and have been doing so for 15+ years! I found my learning curve to do it online a bit more cumbersome although all the help screens and prompt screen were very helpful. I could NOT do on laptop this year (for year IRS 2022) as my old laptop only runs Windows 8.1.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3756
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome! Filed,had some problems, got rejected,,,Not cool, but was able to resolve with the help of customer service expert!
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax is so easy after using for so many years After using Turbo Tax for many years, it's easy to keep track of all the documentation to make data entry easy and navigate through the program.
Date published: 2023-04-09
Rated 3 out of 5 by from State Tax costs are ridiculous I have 4 kids and 3 are still young enough I continue to do their taxes - they go to college out of state and frequently I'm dealing with multiple states to file. Having to pay for those filings for them when their income is very little in every state is the one thing I hate about TurboTax. So I don't pay, instead I fill out paper forms for those states. First year I did and spent about $250 to file - ridiculous.
Date published: 2023-04-09
Rated 1 out of 5 by from Dissatisfied with Turbo Tax For the last two years I have had problems with electronic filing for my Federal Return being rejected because of issue with the AGI. I enter the exact amount form the previous year's return and it still was rejected. Very frustrating. I have been using TurboTax for over ten years, but after these issues it makes me consider changing my tax software.
Date published: 2023-04-09
Rated 4 out of 5 by from Great help for filling tax forms Overall a very good product in helping me with my taxes. One error that it had was the incorrect auto fill of a foreign payer's address.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax is fast This is the second year I have used turbo tax and will use it again.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax made my tax filing simple and accurate Very happy to use Turbo Tax. Will continue to use Turbo Tax in the future too.
Date published: 2023-04-09
Rated 2 out of 5 by from SO DANG PUSHY! It's very annoying to be pushed to do so many things that just helps you take my money. Let me do my taxes and be done.
Date published: 2023-04-09
Rated 5 out of 5 by from Efficient But Not 100% User Friendly The process is very efficient and speedy. I was able to complete my return in an hour. The interface has a Tools section where you can print your return but I had to hunt for it.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax online used for first time I have been used to using TurboTax from a CD and doing it on my laptop and have been doing so for 15+ years! I found my learning curve to do it online a bit more cumbersome although all the help screens and prompt screen were very helpful. I could NOT do on laptop this year (for year IRS 2022) as my old laptop only runs Windows 8.1.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3756