TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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TurboTax Online
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Rated 5 out of 5 by
suenbrownie from
still love using turbo tax
Turbo tax takes care of our federal and state taxes for a long time now
Date published: 2023-04-09
Rated 5 out of 5 by
Jman567 from
Awesome
It was very easy and simple, Jan was very personable and enjoyable to work with.
Date published: 2023-04-09
Rated 5 out of 5 by
Owlin Bean from
I find TurboTax fast and easy.
I've been using TT for years, and it's so easy that I keep using it.
Date published: 2023-04-09
Rated 3 out of 5 by
Riaiyana from
Cool
Didn’t use but if I would have maybe would have be. Cool
Date published: 2023-04-09
Rated 5 out of 5 by
moonshot13 from
Turbo Tax is super duper!
My wife normally do the taxes, but I did them this year. TurboTax was terrific. Guided me through the process with easy.
Date published: 2023-04-09
Rated 5 out of 5 by
JLC3121 from
I wouldn't file my taxes without Turbo Tax
The format is easy to follow and the cost is appropriate. I've used Turbo Tax for well over a decade and cannot imagine attempting to use any other service. It's free to file my state taxes so I don't pay the additional to file my state. I would more strongly consider it if the price was lower. The cost is the same for federal as it is for state which does not seem like a good value. It's a pain to have to go through the state filing process when I know I'm not going to use it.
Date published: 2023-04-09
Rated 4 out of 5 by
JazzPilot from
Some trouble amending the 1099-DIV
I've been using TurboTax for several years, and it generally works great. This year, though, there were some glitches with the 1099-DIV, and it was difficult to get to where I could actually change the information that I needed to change. TurboTax insisted on me changing just the ZIP code, when it was the entire address that was at issue.
Date published: 2023-04-09
Rated 5 out of 5 by
Pdof2 from
Easy to use product
Another good year with turbo tax. Easy to use and hopefully accurate
Date published: 2023-04-09
Rated 1 out of 5 by
Stan88 from
Bug handling NY taxes
Turbotax is not deducting NYS retirement income from the NY income. I had to force override. To make matters worse, now it won't e-file - it's making me print and file by mail. Note: This worked properly in 2021, the bug was introduced in the 2022 version.
Date published: 2023-04-09
Rated 3 out of 5 by
rvalley07 from
Love product, but not the price!
Love using Turbotax for filing taxes and seeing prior year returns
All TurboTax® Offerings Reviews - Page 3755
Date published: 2023-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
suenbrownie from
still love using turbo tax
Turbo tax takes care of our federal and state taxes for a long time now
Date published: 2023-04-09
Rated 5 out of 5 by
Jman567 from
Awesome
It was very easy and simple, Jan was very personable and enjoyable to work with.
Date published: 2023-04-09
Rated 5 out of 5 by
Owlin Bean from
I find TurboTax fast and easy.
I've been using TT for years, and it's so easy that I keep using it.
Date published: 2023-04-09
Rated 3 out of 5 by
Riaiyana from
Cool
Didn’t use but if I would have maybe would have be. Cool
Date published: 2023-04-09
Rated 5 out of 5 by
moonshot13 from
Turbo Tax is super duper!
My wife normally do the taxes, but I did them this year. TurboTax was terrific. Guided me through the process with easy.
Date published: 2023-04-09
Rated 5 out of 5 by
JLC3121 from
I wouldn't file my taxes without Turbo Tax
The format is easy to follow and the cost is appropriate. I've used Turbo Tax for well over a decade and cannot imagine attempting to use any other service. It's free to file my state taxes so I don't pay the additional to file my state. I would more strongly consider it if the price was lower. The cost is the same for federal as it is for state which does not seem like a good value. It's a pain to have to go through the state filing process when I know I'm not going to use it.
Date published: 2023-04-09
Rated 4 out of 5 by
JazzPilot from
Some trouble amending the 1099-DIV
I've been using TurboTax for several years, and it generally works great. This year, though, there were some glitches with the 1099-DIV, and it was difficult to get to where I could actually change the information that I needed to change. TurboTax insisted on me changing just the ZIP code, when it was the entire address that was at issue.
Date published: 2023-04-09
Rated 5 out of 5 by
Pdof2 from
Easy to use product
Another good year with turbo tax. Easy to use and hopefully accurate
Date published: 2023-04-09
Rated 1 out of 5 by
Stan88 from
Bug handling NY taxes
Turbotax is not deducting NYS retirement income from the NY income. I had to force override. To make matters worse, now it won't e-file - it's making me print and file by mail. Note: This worked properly in 2021, the bug was introduced in the 2022 version.
Date published: 2023-04-09
Rated 3 out of 5 by
rvalley07 from
Love product, but not the price!
Love using Turbotax for filing taxes and seeing prior year returns
All TurboTax® Offerings Reviews - Page 3755
Date published: 2023-04-09