TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from I use it every year It's easy to use, user friendly and I always have a great experience. I've been using it for 5 years now.
Date published: 2023-04-09
Rated 3 out of 5 by from So expensive for very little My taxes are very basic and straight forward. I don't understand why they charge sooooo much to file state and federal taxes. I don't understand why its so expensive to just do the basic option. They also don't warn you upfront that the price listed doesn't include state taxes. I will be looking for a cheaper option next year.
Date published: 2023-04-09
Rated 5 out of 5 by from Makes Taxes Easy TurboTax simplifies the tax filing process. Asking questions that any tax professional would ask. The site is simple and intuitive. The help functions are invaluable explaining terms that I was not familiar with. The cost is significantly less that having to pay someone to do my taxes for me. It is also very convenient since I can do it at home and on my timeline, saving what I have done and being able to pick back up where I left off if needed.
Date published: 2023-04-09
Rated 5 out of 5 by from Phew! Thanks Turbo tax! Makes tax experience so much less stressful! I used different software and it was more complicated. Never again!
Date published: 2023-04-09
Rated 5 out of 5 by from Awesome! Was done in 2 hours! Thank you! Feels great to now all calculations are double checked.
Date published: 2023-04-09
Rated 3 out of 5 by from Issue using software in dark mode Technical issue with software when using browsers in dark mode. Check boxes all appear checked and do now show unchecked when clicking on them. Had to change back to normal mode to be able to see if check boxes were checked or not
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is awesome! It is easy every year!! I highly recommend using this service.
Date published: 2023-04-09
Rated 5 out of 5 by from Great program Simple easy to use program to get taxes done fast.
Date published: 2023-04-09
Rated 1 out of 5 by from software was up to get the most out of my pocket. Over charge, I had not option other than continue. I will look other options for filing next year
Date published: 2023-04-09
Rated 2 out of 5 by from Teacher Deduction I had to pay $64 plus tax ($70) to add my teacher deduction only to get a $37 dollar credit against the owed amount...I was not allowed to change back to the Free version which would have saved me $33. I ended up paying more money by using the Delux version which was supposed to help me. Very Dissappointed.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3749
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I use it every year It's easy to use, user friendly and I always have a great experience. I've been using it for 5 years now.
Date published: 2023-04-09
Rated 3 out of 5 by from So expensive for very little My taxes are very basic and straight forward. I don't understand why they charge sooooo much to file state and federal taxes. I don't understand why its so expensive to just do the basic option. They also don't warn you upfront that the price listed doesn't include state taxes. I will be looking for a cheaper option next year.
Date published: 2023-04-09
Rated 5 out of 5 by from Makes Taxes Easy TurboTax simplifies the tax filing process. Asking questions that any tax professional would ask. The site is simple and intuitive. The help functions are invaluable explaining terms that I was not familiar with. The cost is significantly less that having to pay someone to do my taxes for me. It is also very convenient since I can do it at home and on my timeline, saving what I have done and being able to pick back up where I left off if needed.
Date published: 2023-04-09
Rated 5 out of 5 by from Phew! Thanks Turbo tax! Makes tax experience so much less stressful! I used different software and it was more complicated. Never again!
Date published: 2023-04-09
Rated 5 out of 5 by from Awesome! Was done in 2 hours! Thank you! Feels great to now all calculations are double checked.
Date published: 2023-04-09
Rated 3 out of 5 by from Issue using software in dark mode Technical issue with software when using browsers in dark mode. Check boxes all appear checked and do now show unchecked when clicking on them. Had to change back to normal mode to be able to see if check boxes were checked or not
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is awesome! It is easy every year!! I highly recommend using this service.
Date published: 2023-04-09
Rated 5 out of 5 by from Great program Simple easy to use program to get taxes done fast.
Date published: 2023-04-09
Rated 1 out of 5 by from software was up to get the most out of my pocket. Over charge, I had not option other than continue. I will look other options for filing next year
Date published: 2023-04-09
Rated 2 out of 5 by from Teacher Deduction I had to pay $64 plus tax ($70) to add my teacher deduction only to get a $37 dollar credit against the owed amount...I was not allowed to change back to the Free version which would have saved me $33. I ended up paying more money by using the Delux version which was supposed to help me. Very Dissappointed.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3749