TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbotax is awesome Online help and phone support is great. All the questions were answered in a timely manner and very professional
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is good Professional services help is awesome! They answered all my questions in a timely manner and in a professional way
Date published: 2023-04-09
Rated 5 out of 5 by from Awesome! Use the ?, as this will explain why, if you do not understand the questions. They explain the concept of why you can or cannot use any items.
Date published: 2023-04-09
Rated 1 out of 5 by from TurboTax Vultures tricked me into $120 fee I have used turbo tax every year to do my taxes since my first job at 15, and it has always been super intuitive. This year though I must have been rushing through it a little bit too fast, and somehow I clicked something that resulted in an unchangeable $120 fee and me being hard locked in turbo tax premium. I didn't receive any thing that warrants this fee and really just feel tricked. I ended up spending another hour online trying to figure out how to remove turbotax premium to no avail. I don't think I will use turbo tax again and have gotten other recommendations from friends and family.
Date published: 2023-04-09
Rated 5 out of 5 by from Great software package to file returns TurboTax makes preparing and filing income tax returns, both federal and state, easy. Prompts are made for each section of the returns. State returns are seamless as all data comes from the federal return. I have used TurboTax for many years and will continue to do so in the future.
Date published: 2023-04-09
Rated 5 out of 5 by from Super easy to use and fast! Easy Peasy, Uploads forms, quick and takes all the stress out of the process.
Date published: 2023-04-09
Rated 5 out of 5 by from Super Easy Super Easy and they walk you through everything, wish it was a tad cheaper though.
Date published: 2023-04-09
Rated 5 out of 5 by from TURBO TAX IS FUN AND EASY! QUICK AND EASY HELPFUL TIPS AND GRATE INFORMATION ABOUT EACH SECTION PART BY PART.
Date published: 2023-04-09
Rated 4 out of 5 by from I had to call for help three times. The agents were very helpful. The real problem is figuring out home business expenses.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is Awsome You are beautiful no matter what they say Words can't bring you down, oh no You are beautiful in every single way Yes, words can't bring you down, oh no So don't you bring me down today
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3745
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is awesome Online help and phone support is great. All the questions were answered in a timely manner and very professional
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is good Professional services help is awesome! They answered all my questions in a timely manner and in a professional way
Date published: 2023-04-09
Rated 5 out of 5 by from Awesome! Use the ?, as this will explain why, if you do not understand the questions. They explain the concept of why you can or cannot use any items.
Date published: 2023-04-09
Rated 1 out of 5 by from TurboTax Vultures tricked me into $120 fee I have used turbo tax every year to do my taxes since my first job at 15, and it has always been super intuitive. This year though I must have been rushing through it a little bit too fast, and somehow I clicked something that resulted in an unchangeable $120 fee and me being hard locked in turbo tax premium. I didn't receive any thing that warrants this fee and really just feel tricked. I ended up spending another hour online trying to figure out how to remove turbotax premium to no avail. I don't think I will use turbo tax again and have gotten other recommendations from friends and family.
Date published: 2023-04-09
Rated 5 out of 5 by from Great software package to file returns TurboTax makes preparing and filing income tax returns, both federal and state, easy. Prompts are made for each section of the returns. State returns are seamless as all data comes from the federal return. I have used TurboTax for many years and will continue to do so in the future.
Date published: 2023-04-09
Rated 5 out of 5 by from Super easy to use and fast! Easy Peasy, Uploads forms, quick and takes all the stress out of the process.
Date published: 2023-04-09
Rated 5 out of 5 by from Super Easy Super Easy and they walk you through everything, wish it was a tad cheaper though.
Date published: 2023-04-09
Rated 5 out of 5 by from TURBO TAX IS FUN AND EASY! QUICK AND EASY HELPFUL TIPS AND GRATE INFORMATION ABOUT EACH SECTION PART BY PART.
Date published: 2023-04-09
Rated 4 out of 5 by from I had to call for help three times. The agents were very helpful. The real problem is figuring out home business expenses.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is Awsome You are beautiful no matter what they say Words can't bring you down, oh no You are beautiful in every single way Yes, words can't bring you down, oh no So don't you bring me down today
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3745