TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
BigDSanDiego from
Disappointing Support
I have been using Turbo Tax Premier for years and the product is terrific. However, this year when I needed an answer to a computational problem, I was denied (unlike previous years). I was told that Intuit no longer provides phone consultation i.e. support for a problem to users who don't have the on line version. I guess I'm out of luck because I always buy the desktop version at Costco every January. Very disappointing and a long time user will be looking at other options next year.
Date published: 2023-04-09
Rated 3 out of 5 by
filingsnag from
e-filing snag
I only was notified of a SW Update after the e-file was rejected. Had to search and install updates then enter all the e-filing information again.... including credit card information. Wondering if the Credit card will be charged twice??? I recommend avoiding this in the future by adding "check for and install any Turbo Tax updates before e-filing".
Date published: 2023-04-09
Rated 5 out of 5 by
Lee1119 from
Painless Return
Easy to use. Hate doing taxes but this makes it painless.
Date published: 2023-04-09
Rated 5 out of 5 by
Lexi W from
Easy and Convenient
Always stressed out about filing my taxes every year. TurboTax makes it super easy to prepare my taxes myself. The guided assistance is appreciated.
Date published: 2023-04-09
Rated 5 out of 5 by
timsmj from
Great Experience
Awesome help and very Friendly to work with. Great Experience
Date published: 2023-04-09
Rated 1 out of 5 by
fail to efile from
turbotax fails to file due to technical hiccup?!
why do people use turbotax? end to end filing. But It fails to file at the last step. very disappointed.
Date published: 2023-04-09
Rated 4 out of 5 by
Chuckyman from
turbo tax is fairly easy to use
turbo tax is fairly easy to use My Review for TurboTax Premium
Date published: 2023-04-09
Rated 5 out of 5 by
null from
Wonderful Experience
Taxes suck, but TurboTax is the way to get them filed. I'm going on year 5 of using them, and the experience improves every year.
Date published: 2023-04-09
Rated 5 out of 5 by
Fede05 from
Turbo Tax is great
I did it myself, however, it is so easy to follow and the helps provided online are great
Date published: 2023-04-09
Rated 5 out of 5 by
parajax56 from
turbo tax is easy and quick
Been using TT for years. Always easy, comprehensive, accurate and fast.
All TurboTax® Offerings Reviews - Page 3730
Date published: 2023-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
BigDSanDiego from
Disappointing Support
I have been using Turbo Tax Premier for years and the product is terrific. However, this year when I needed an answer to a computational problem, I was denied (unlike previous years). I was told that Intuit no longer provides phone consultation i.e. support for a problem to users who don't have the on line version. I guess I'm out of luck because I always buy the desktop version at Costco every January. Very disappointing and a long time user will be looking at other options next year.
Date published: 2023-04-09
Rated 3 out of 5 by
filingsnag from
e-filing snag
I only was notified of a SW Update after the e-file was rejected. Had to search and install updates then enter all the e-filing information again.... including credit card information. Wondering if the Credit card will be charged twice??? I recommend avoiding this in the future by adding "check for and install any Turbo Tax updates before e-filing".
Date published: 2023-04-09
Rated 5 out of 5 by
Lee1119 from
Painless Return
Easy to use. Hate doing taxes but this makes it painless.
Date published: 2023-04-09
Rated 5 out of 5 by
Lexi W from
Easy and Convenient
Always stressed out about filing my taxes every year. TurboTax makes it super easy to prepare my taxes myself. The guided assistance is appreciated.
Date published: 2023-04-09
Rated 5 out of 5 by
timsmj from
Great Experience
Awesome help and very Friendly to work with. Great Experience
Date published: 2023-04-09
Rated 1 out of 5 by
fail to efile from
turbotax fails to file due to technical hiccup?!
why do people use turbotax? end to end filing. But It fails to file at the last step. very disappointed.
Date published: 2023-04-09
Rated 4 out of 5 by
Chuckyman from
turbo tax is fairly easy to use
turbo tax is fairly easy to use My Review for TurboTax Premium
Date published: 2023-04-09
Rated 5 out of 5 by
null from
Wonderful Experience
Taxes suck, but TurboTax is the way to get them filed. I'm going on year 5 of using them, and the experience improves every year.
Date published: 2023-04-09
Rated 5 out of 5 by
Fede05 from
Turbo Tax is great
I did it myself, however, it is so easy to follow and the helps provided online are great
Date published: 2023-04-09
Rated 5 out of 5 by
parajax56 from
turbo tax is easy and quick
Been using TT for years. Always easy, comprehensive, accurate and fast.
All TurboTax® Offerings Reviews - Page 3730
Date published: 2023-04-09