TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Disappointing Support I have been using Turbo Tax Premier for years and the product is terrific. However, this year when I needed an answer to a computational problem, I was denied (unlike previous years). I was told that Intuit no longer provides phone consultation i.e. support for a problem to users who don't have the on line version. I guess I'm out of luck because I always buy the desktop version at Costco every January. Very disappointing and a long time user will be looking at other options next year.
Date published: 2023-04-09
Rated 3 out of 5 by from e-filing snag I only was notified of a SW Update after the e-file was rejected. Had to search and install updates then enter all the e-filing information again.... including credit card information. Wondering if the Credit card will be charged twice??? I recommend avoiding this in the future by adding "check for and install any Turbo Tax updates before e-filing".
Date published: 2023-04-09
Rated 5 out of 5 by from Painless Return Easy to use. Hate doing taxes but this makes it painless.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy and Convenient Always stressed out about filing my taxes every year. TurboTax makes it super easy to prepare my taxes myself. The guided assistance is appreciated.
Date published: 2023-04-09
Rated 5 out of 5 by from Great Experience Awesome help and very Friendly to work with. Great Experience
Date published: 2023-04-09
Rated 1 out of 5 by from turbotax fails to file due to technical hiccup?! why do people use turbotax? end to end filing. But It fails to file at the last step. very disappointed.
Date published: 2023-04-09
Rated 4 out of 5 by from turbo tax is fairly easy to use turbo tax is fairly easy to use My Review for TurboTax Premium
Date published: 2023-04-09
Rated 5 out of 5 by from Wonderful Experience Taxes suck, but TurboTax is the way to get them filed. I'm going on year 5 of using them, and the experience improves every year.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great I did it myself, however, it is so easy to follow and the helps provided online are great
Date published: 2023-04-09
Rated 5 out of 5 by from turbo tax is easy and quick Been using TT for years. Always easy, comprehensive, accurate and fast.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3730
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Disappointing Support I have been using Turbo Tax Premier for years and the product is terrific. However, this year when I needed an answer to a computational problem, I was denied (unlike previous years). I was told that Intuit no longer provides phone consultation i.e. support for a problem to users who don't have the on line version. I guess I'm out of luck because I always buy the desktop version at Costco every January. Very disappointing and a long time user will be looking at other options next year.
Date published: 2023-04-09
Rated 3 out of 5 by from e-filing snag I only was notified of a SW Update after the e-file was rejected. Had to search and install updates then enter all the e-filing information again.... including credit card information. Wondering if the Credit card will be charged twice??? I recommend avoiding this in the future by adding "check for and install any Turbo Tax updates before e-filing".
Date published: 2023-04-09
Rated 5 out of 5 by from Painless Return Easy to use. Hate doing taxes but this makes it painless.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy and Convenient Always stressed out about filing my taxes every year. TurboTax makes it super easy to prepare my taxes myself. The guided assistance is appreciated.
Date published: 2023-04-09
Rated 5 out of 5 by from Great Experience Awesome help and very Friendly to work with. Great Experience
Date published: 2023-04-09
Rated 1 out of 5 by from turbotax fails to file due to technical hiccup?! why do people use turbotax? end to end filing. But It fails to file at the last step. very disappointed.
Date published: 2023-04-09
Rated 4 out of 5 by from turbo tax is fairly easy to use turbo tax is fairly easy to use My Review for TurboTax Premium
Date published: 2023-04-09
Rated 5 out of 5 by from Wonderful Experience Taxes suck, but TurboTax is the way to get them filed. I'm going on year 5 of using them, and the experience improves every year.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great I did it myself, however, it is so easy to follow and the helps provided online are great
Date published: 2023-04-09
Rated 5 out of 5 by from turbo tax is easy and quick Been using TT for years. Always easy, comprehensive, accurate and fast.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3730