TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from love turbotax easy to use! I didn't even need an expert but knew one was available!
Date published: 2023-04-09
Rated 5 out of 5 by from Quick and simple! Preparing my taxes with Turbo is actually enjoyable! Everything is spelled out and covered for you. So many helpful hints.
Date published: 2023-04-09
Rated 5 out of 5 by from yes it went through great! last year turbo tax told me to use something from 2019. i did. and my return was rejected and i had to mail it in. it took 8 months to get my refund but this year it went through. yes
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is easy peezy My experience has been amazing! Easy, step by step guide with explanations that makes sense and easy to understand.
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax was intuitive If I did do everything RIGHT then I say its excellent. Some areas I had some questions, for the most part intuitive.
Date published: 2023-04-09
Rated 1 out of 5 by from 2$!! why should i pay $59 to file taxes when i only get $2!!!!
Date published: 2023-04-09
Rated 3 out of 5 by from It would be better if it went directly to Standard Since I'd already calculated all my deductions, I just wanted to go DIRECTLY to standard iling. That woyld have saved me about 3 hours.!
Date published: 2023-04-09
Rated 5 out of 5 by from A lot more user friendly than others Very helpful and easy to use .helped me fix my mistakes
Date published: 2023-04-09
Rated 3 out of 5 by from Works really well but getting sick of ads and fees I've used TT for years, always loved the easy to use software. I don't know if I'll use it again though. There are too many similar but much cheaper options out there now and I'm pretty tired of TT's fees and constant pressure ot add services.
Date published: 2023-04-09
Rated 3 out of 5 by from TurboTax Omits Crucial eFile Guidance Info 1. Prior Year AGI: I filed an amended return for 2021, and since that is the most current return I used the AGI from the amended return. IRS promptly rejected my 2022 return- apparently they want the first-filed AGI even though it was superceded/changed by the amended return. TurboTax should say "If you filed amended return(s) last year that changed the originally-filed AGI, use the first-filed AGI despite it having been superceded." 2. eFile PINs: TurboTax says that I can use any 5-digit PINs I want to use for my 2022. However, during the rejection process caused by the IRS's mind-boggling insistence on using the first-filed AGI instead of the actual one from the amended return, TurboTax implied that my PINs for 2022 must match those fro 2021, else IRS will reject the eFiled return. One or the other of these statements is therefore false- either the 2022 PIN can be made up on the spot OR it must match the PIN(s) used for the prior year return. 3. TurboTax State: TurboTax pesters/nags me to purchase the TurboTax State product even though I live in a state with no state income tax. This silliness undermines the confidence I might otherwise have in TurboTax's programming competence. At this moment I am still waiting to see if IRS will accept my newly eFiled return using the first-filed AGI and the PINs from my 2021 return. Shame on TurboTax for not making these points clear the first time I eFiled the 2022 return.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3728
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love turbotax easy to use! I didn't even need an expert but knew one was available!
Date published: 2023-04-09
Rated 5 out of 5 by from Quick and simple! Preparing my taxes with Turbo is actually enjoyable! Everything is spelled out and covered for you. So many helpful hints.
Date published: 2023-04-09
Rated 5 out of 5 by from yes it went through great! last year turbo tax told me to use something from 2019. i did. and my return was rejected and i had to mail it in. it took 8 months to get my refund but this year it went through. yes
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is easy peezy My experience has been amazing! Easy, step by step guide with explanations that makes sense and easy to understand.
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax was intuitive If I did do everything RIGHT then I say its excellent. Some areas I had some questions, for the most part intuitive.
Date published: 2023-04-09
Rated 1 out of 5 by from 2$!! why should i pay $59 to file taxes when i only get $2!!!!
Date published: 2023-04-09
Rated 3 out of 5 by from It would be better if it went directly to Standard Since I'd already calculated all my deductions, I just wanted to go DIRECTLY to standard iling. That woyld have saved me about 3 hours.!
Date published: 2023-04-09
Rated 5 out of 5 by from A lot more user friendly than others Very helpful and easy to use .helped me fix my mistakes
Date published: 2023-04-09
Rated 3 out of 5 by from Works really well but getting sick of ads and fees I've used TT for years, always loved the easy to use software. I don't know if I'll use it again though. There are too many similar but much cheaper options out there now and I'm pretty tired of TT's fees and constant pressure ot add services.
Date published: 2023-04-09
Rated 3 out of 5 by from TurboTax Omits Crucial eFile Guidance Info 1. Prior Year AGI: I filed an amended return for 2021, and since that is the most current return I used the AGI from the amended return. IRS promptly rejected my 2022 return- apparently they want the first-filed AGI even though it was superceded/changed by the amended return. TurboTax should say "If you filed amended return(s) last year that changed the originally-filed AGI, use the first-filed AGI despite it having been superceded." 2. eFile PINs: TurboTax says that I can use any 5-digit PINs I want to use for my 2022. However, during the rejection process caused by the IRS's mind-boggling insistence on using the first-filed AGI instead of the actual one from the amended return, TurboTax implied that my PINs for 2022 must match those fro 2021, else IRS will reject the eFiled return. One or the other of these statements is therefore false- either the 2022 PIN can be made up on the spot OR it must match the PIN(s) used for the prior year return. 3. TurboTax State: TurboTax pesters/nags me to purchase the TurboTax State product even though I live in a state with no state income tax. This silliness undermines the confidence I might otherwise have in TurboTax's programming competence. At this moment I am still waiting to see if IRS will accept my newly eFiled return using the first-filed AGI and the PINs from my 2021 return. Shame on TurboTax for not making these points clear the first time I eFiled the 2022 return.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3728