TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax Review First time user of Turbo Tax. I had a couple questions while trying to file on my own so I called on Turbo Tax's Katie for assistance. She got on line very quickly and helped me find answers through comparisons to previous filings and additional on-line information. Katie was able to walk me through the rest of the Fed and State forms and clearly explained what input was needed and where to find it. Outstanding assistance. Very knowledgeable and very patient with me and my lack of tech savviness. Her assistance made a positive difference in my refund. THANK YOU!!
Date published: 2023-04-09
Rated 4 out of 5 by from SuggestionOne Little Just one little suggestion. Please put the 'next' button in the near the same vertical plane as the last click request. The request clicks are always on the far left of the page yet the next buttons are always on the far right of the page. Easy.
Date published: 2023-04-09
Rated 5 out of 5 by from Almost ENJOY using TurboTax. Filing income tax reports isn't really a pleasant way to spend the day, but TurboTax makes it so much easier and stress-free.
Date published: 2023-04-09
Rated 5 out of 5 by from Been using TurboTax for 30+ years Been using TurboTax for 30+ years. I think that is all I need to say.
Date published: 2023-04-09
Rated 5 out of 5 by from Tried something different... I tried a different tax software, but found myself coming back to TT this year. Thanks!
Date published: 2023-04-09
Rated 5 out of 5 by from Fast and Easy Much faster and easier than last year. I really like the improvements!
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is Awesome Very intuit! i like the site it is very easy to file this is my 5the year filing the taxes! Awesome very great experience.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is Easy to Use I've used Turbo Tax to file my taxes for the last few years, and it's simple. Digitally upload your W2 and any other form and Turbo Tax will take care of the rest.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy step by step Tax companion First time user, was easy to follow, tax adviser was helpful. Tax filing completed in a record time.
Date published: 2023-04-09
Rated 1 out of 5 by from Very annoying! Because I traded a few stock I was REQUIRED to upgrade to Premium - which cost me more than it would have cost if I lied and pretended there were no stock trades. This felt very unfair.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3705
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Review First time user of Turbo Tax. I had a couple questions while trying to file on my own so I called on Turbo Tax's Katie for assistance. She got on line very quickly and helped me find answers through comparisons to previous filings and additional on-line information. Katie was able to walk me through the rest of the Fed and State forms and clearly explained what input was needed and where to find it. Outstanding assistance. Very knowledgeable and very patient with me and my lack of tech savviness. Her assistance made a positive difference in my refund. THANK YOU!!
Date published: 2023-04-09
Rated 4 out of 5 by from SuggestionOne Little Just one little suggestion. Please put the 'next' button in the near the same vertical plane as the last click request. The request clicks are always on the far left of the page yet the next buttons are always on the far right of the page. Easy.
Date published: 2023-04-09
Rated 5 out of 5 by from Almost ENJOY using TurboTax. Filing income tax reports isn't really a pleasant way to spend the day, but TurboTax makes it so much easier and stress-free.
Date published: 2023-04-09
Rated 5 out of 5 by from Been using TurboTax for 30+ years Been using TurboTax for 30+ years. I think that is all I need to say.
Date published: 2023-04-09
Rated 5 out of 5 by from Tried something different... I tried a different tax software, but found myself coming back to TT this year. Thanks!
Date published: 2023-04-09
Rated 5 out of 5 by from Fast and Easy Much faster and easier than last year. I really like the improvements!
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is Awesome Very intuit! i like the site it is very easy to file this is my 5the year filing the taxes! Awesome very great experience.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is Easy to Use I've used Turbo Tax to file my taxes for the last few years, and it's simple. Digitally upload your W2 and any other form and Turbo Tax will take care of the rest.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy step by step Tax companion First time user, was easy to follow, tax adviser was helpful. Tax filing completed in a record time.
Date published: 2023-04-09
Rated 1 out of 5 by from Very annoying! Because I traded a few stock I was REQUIRED to upgrade to Premium - which cost me more than it would have cost if I lied and pretended there were no stock trades. This felt very unfair.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3705