TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from turbo tax is easy At first we didn't like that we had to upgrade to deluxe but then it found us some extra deductions. Yay!
Date published: 2023-04-09
Rated 5 out of 5 by from Fast and easy TurboTax saves all my information! It is such a relief to know that everything will be there!
Date published: 2023-04-09
Rated 5 out of 5 by from Great to do my taxes on my schedule and save $$$! TurboTax makes tax preparation easy. I like being able to do my taxes on my own time and access any additional information that I would have forgotten to take to a tax preparer. I also spending less to do my own taxes when compared with a tax preparer. TurboTax's customer service people are always friendly and helpful with any questions too.
Date published: 2023-04-09
Rated 5 out of 5 by from the patience was excellent! the help was excellent. I very much appreciate the patience.
Date published: 2023-04-09
Rated 1 out of 5 by from Prefer to download the software Took more time compared to downloading the software. Would not allow me to bring forward previous return I prefer to have the software on my computer Would prefer to have capital gains list per individual
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great to use! Easy to use and informative, will use again. Best tax prep software on the market.
Date published: 2023-04-09
Rated 4 out of 5 by from Solid product with few issues. No issues with use of the algorithm. Quickly completed tasks.
Date published: 2023-04-09
Rated 4 out of 5 by from Missed on Home Refinance I have used Turbo 6 years. Needs refinement home refi
Date published: 2023-04-09
Rated 2 out of 5 by from Easy to use, Fees are exorbitant Easy to use, but the fees get more and more ridiculous every year. Sixty dollars for every state return? A $40 fee for paying with the refund? On top of the other fees. Absurd.
Date published: 2023-04-09
Rated 5 out of 5 by from Integration of QR Codes Is Excellent! Being able to upload documents by scanning a QR code and then taking a picture with my phone made the whole process seamless, since I have some physical documents and some electronic documents this year. Wow! Great way to keep up with the integrated technology across platforms.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3698
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from turbo tax is easy At first we didn't like that we had to upgrade to deluxe but then it found us some extra deductions. Yay!
Date published: 2023-04-09
Rated 5 out of 5 by from Fast and easy TurboTax saves all my information! It is such a relief to know that everything will be there!
Date published: 2023-04-09
Rated 5 out of 5 by from Great to do my taxes on my schedule and save $$$! TurboTax makes tax preparation easy. I like being able to do my taxes on my own time and access any additional information that I would have forgotten to take to a tax preparer. I also spending less to do my own taxes when compared with a tax preparer. TurboTax's customer service people are always friendly and helpful with any questions too.
Date published: 2023-04-09
Rated 5 out of 5 by from the patience was excellent! the help was excellent. I very much appreciate the patience.
Date published: 2023-04-09
Rated 1 out of 5 by from Prefer to download the software Took more time compared to downloading the software. Would not allow me to bring forward previous return I prefer to have the software on my computer Would prefer to have capital gains list per individual
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great to use! Easy to use and informative, will use again. Best tax prep software on the market.
Date published: 2023-04-09
Rated 4 out of 5 by from Solid product with few issues. No issues with use of the algorithm. Quickly completed tasks.
Date published: 2023-04-09
Rated 4 out of 5 by from Missed on Home Refinance I have used Turbo 6 years. Needs refinement home refi
Date published: 2023-04-09
Rated 2 out of 5 by from Easy to use, Fees are exorbitant Easy to use, but the fees get more and more ridiculous every year. Sixty dollars for every state return? A $40 fee for paying with the refund? On top of the other fees. Absurd.
Date published: 2023-04-09
Rated 5 out of 5 by from Integration of QR Codes Is Excellent! Being able to upload documents by scanning a QR code and then taking a picture with my phone made the whole process seamless, since I have some physical documents and some electronic documents this year. Wow! Great way to keep up with the integrated technology across platforms.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3698