TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 3 out of 5 by
lchriste22 from
Three stars due to insufficient descriptions
I have used TT for decades. Each year there are a handful of frustrations. This year, again, the lack of full explanation of choices for where to enter Longterm care premiums persists. Many other items have additional complications this year and are not well explained. I spent hours attempting to clarify confusions. Also, some data did not carry forward from last year or was no longer calculated. Descriptions for entries did not necessarily match exact wording on forms and their titles. NY return was more confusing than usual (e.g., exemptions for beneficiary IRAs not explained but flagged as incorrect--guessing game or hunt through the NY tax law). This software needs improvement.
Date published: 2023-04-09
Rated 5 out of 5 by
fordson tractor guy from
Good job
I always hate doing taxes. Turbo tax takes the pain away.
Date published: 2023-04-09
Rated 5 out of 5 by
Daniel4736 from
I appreciate Turbo Tax
With several different sources of income and a number of deductibles, it would have more difficult to prepare our tax returns without the clarity afforded by Turbo Tax.
Date published: 2023-04-09
Rated 5 out of 5 by
pad25 from
Excellent
Easy to navigate and finish. Good support , timely
Date published: 2023-04-09
Rated 5 out of 5 by
John1156 from
turbo tax is easy to use
Turbo Tax is easy to use and helps walk thru doing your return. I changed from H&R Block a few years ago and like Turbo tax better.
Date published: 2023-04-09
Rated 5 out of 5 by
Hotot from
Turbo Tax is Awesome!
So grateful for the ease and instructions that Turbo Tax gives to make filling easy!
Date published: 2023-04-09
Rated 5 out of 5 by
Daniel 59 from
Good experience
Very easy to use. Information and support very helpful.
Date published: 2023-04-09
Rated 5 out of 5 by
BeACHQUILTER from
Turbo Tax Review
It made it easier to do my taxes, which are quite complicated due to owning businesses
Date published: 2023-04-09
Rated 5 out of 5 by
Puget Sound from
EASY
I have been using Turbo Tax for over 10 years and I just love it! It is so easy to use and affordable.
Date published: 2023-04-09
Rated 2 out of 5 by
LeavingSeattle from
TurboTax costs too much
You charge too much for doing a simple return. Lower your price!
All TurboTax® Offerings Reviews - Page 3697
Date published: 2023-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
lchriste22 from
Three stars due to insufficient descriptions
I have used TT for decades. Each year there are a handful of frustrations. This year, again, the lack of full explanation of choices for where to enter Longterm care premiums persists. Many other items have additional complications this year and are not well explained. I spent hours attempting to clarify confusions. Also, some data did not carry forward from last year or was no longer calculated. Descriptions for entries did not necessarily match exact wording on forms and their titles. NY return was more confusing than usual (e.g., exemptions for beneficiary IRAs not explained but flagged as incorrect--guessing game or hunt through the NY tax law). This software needs improvement.
Date published: 2023-04-09
Rated 5 out of 5 by
fordson tractor guy from
Good job
I always hate doing taxes. Turbo tax takes the pain away.
Date published: 2023-04-09
Rated 5 out of 5 by
Daniel4736 from
I appreciate Turbo Tax
With several different sources of income and a number of deductibles, it would have more difficult to prepare our tax returns without the clarity afforded by Turbo Tax.
Date published: 2023-04-09
Rated 5 out of 5 by
pad25 from
Excellent
Easy to navigate and finish. Good support , timely
Date published: 2023-04-09
Rated 5 out of 5 by
John1156 from
turbo tax is easy to use
Turbo Tax is easy to use and helps walk thru doing your return. I changed from H&R Block a few years ago and like Turbo tax better.
Date published: 2023-04-09
Rated 5 out of 5 by
Hotot from
Turbo Tax is Awesome!
So grateful for the ease and instructions that Turbo Tax gives to make filling easy!
Date published: 2023-04-09
Rated 5 out of 5 by
Daniel 59 from
Good experience
Very easy to use. Information and support very helpful.
Date published: 2023-04-09
Rated 5 out of 5 by
BeACHQUILTER from
Turbo Tax Review
It made it easier to do my taxes, which are quite complicated due to owning businesses
Date published: 2023-04-09
Rated 5 out of 5 by
Puget Sound from
EASY
I have been using Turbo Tax for over 10 years and I just love it! It is so easy to use and affordable.
Date published: 2023-04-09
Rated 2 out of 5 by
LeavingSeattle from
TurboTax costs too much
You charge too much for doing a simple return. Lower your price!
All TurboTax® Offerings Reviews - Page 3697
Date published: 2023-04-09