TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is awesome I have been filing taxes with them for several years. It's easy to use and user-friendly. It explains items that you are not sure about. Its reasonably priced and have options to use an expert if needed.
Date published: 2023-04-09
Rated 1 out of 5 by from Good product, rigged system Turbotax itself is a solid product and makes it easy to file taxes. My low rating comes from Intuit spending millions to lobby congress to make it very difficult for most to file their taxes for free. Spending $89 to file federal taxes (on what is now the only straightforward and easy system) should not be accepted as the norm.
Date published: 2023-04-09
Rated 5 out of 5 by from It is awesome Wonderful experience. Great too and an explanation for my questions
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is the Bomb! This app makes taxes so easy. Thank you for making it not so scary.
Date published: 2023-04-09
Rated 4 out of 5 by from easy to use did not receive refund last year . do not know why. easy to use and quick . reasonably priced
Date published: 2023-04-09
Rated 4 out of 5 by from State Tax Form Misleading Self preparing a Maine State Tax using TurboTax Premium had some very ambiguous questions relating to partial year residency, where all sources of income were from out of state (Maine) sources. I had to download the specific Maine State for (Worksheet B) instructions in order to understand what was needed at each question that TurboTax was asking. When finished, instead of owing the State of Maine $1600+ the true tax owed was only $372. The wording in TurboTax is very deceiving. Be sure to read the specific state form Instructions is this is the same scenario for anyone else.
Date published: 2023-04-09
Rated 5 out of 5 by from Awesome Job Awesome experience. Awesome tips and awesome consultant!
Date published: 2023-04-09
Rated 2 out of 5 by from Fees are too high The website design is great but it's overdone. Spend less money on fancy animations so you don't have to charge customers exorbitant fees.
Date published: 2023-04-09
Rated 5 out of 5 by from Everything is ok Good services overall and good live assistance ...
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax making taxes easy Tax time used to be so stressful but Turbo Tax makes it very easy with barely any stress! Thank you Turbo Tax!!
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3692
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome I have been filing taxes with them for several years. It's easy to use and user-friendly. It explains items that you are not sure about. Its reasonably priced and have options to use an expert if needed.
Date published: 2023-04-09
Rated 1 out of 5 by from Good product, rigged system Turbotax itself is a solid product and makes it easy to file taxes. My low rating comes from Intuit spending millions to lobby congress to make it very difficult for most to file their taxes for free. Spending $89 to file federal taxes (on what is now the only straightforward and easy system) should not be accepted as the norm.
Date published: 2023-04-09
Rated 5 out of 5 by from It is awesome Wonderful experience. Great too and an explanation for my questions
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is the Bomb! This app makes taxes so easy. Thank you for making it not so scary.
Date published: 2023-04-09
Rated 4 out of 5 by from easy to use did not receive refund last year . do not know why. easy to use and quick . reasonably priced
Date published: 2023-04-09
Rated 4 out of 5 by from State Tax Form Misleading Self preparing a Maine State Tax using TurboTax Premium had some very ambiguous questions relating to partial year residency, where all sources of income were from out of state (Maine) sources. I had to download the specific Maine State for (Worksheet B) instructions in order to understand what was needed at each question that TurboTax was asking. When finished, instead of owing the State of Maine $1600+ the true tax owed was only $372. The wording in TurboTax is very deceiving. Be sure to read the specific state form Instructions is this is the same scenario for anyone else.
Date published: 2023-04-09
Rated 5 out of 5 by from Awesome Job Awesome experience. Awesome tips and awesome consultant!
Date published: 2023-04-09
Rated 2 out of 5 by from Fees are too high The website design is great but it's overdone. Spend less money on fancy animations so you don't have to charge customers exorbitant fees.
Date published: 2023-04-09
Rated 5 out of 5 by from Everything is ok Good services overall and good live assistance ...
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax making taxes easy Tax time used to be so stressful but Turbo Tax makes it very easy with barely any stress! Thank you Turbo Tax!!
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3692