TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is a HUGE help! It was very helpful and easy to use. I appreciate that it saves my info from previous years to cut down the time of filing.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy to use Great and very straightforward, helpful information along the way
Date published: 2023-04-09
Rated 3 out of 5 by from Its was quick Its good and easy to use, but it sent me to credit karma near the end of the process, making me think i was done. This was a couple of weeks ago. Then i get an email saying i hadn't finished my taxes. This was three or four days ago. if there is any tips to make the website better it would be to let the person using it to finish what they are doing before sending them to a different site. I really hope im not too late because of this.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy to use I just started an LLC and put off doing my taxes because I was afraid of messing it up. It was super easy and all the links to click for answering questions were SUPER helpful!
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is easy to use. Very easy to follow and use. Will definitley use again each year.
Date published: 2023-04-09
Rated 1 out of 5 by from HR Block was MUCH better. I really dislike TT. Instead of going into ALL of the details (that would take a long time), I will just say that HR Block was MUUUUUUUCH better and easier to use. I ONLY use TT because of their exclusive contract with RobinHood (allowing to "easily" transfer those documents into the TT software.......and I've had a lot of problems with that as well (so much so that I ultimately got a refund for last year). Unfortunately, this year wasn't much different). Bottom line: I really dislike TT. Each of my experiences with TT has been a headache. HR Block was hands-down 10x better, and their customer service blew TT out of the water as well. I have not kept silent about my disappointments with TT. I wouldn't have been nearly as disappointed with TT if their customer service hadn't been a pain to deal with, as well. Again, based on my experiences, HR Block completely blows TT out of the water in pretty much every way.
Date published: 2023-04-09
Rated 3 out of 5 by from It Used to Be Free It used to be free. Now I think they charge way too much.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax Easy Easy to use and completely covers my tax requirements
Date published: 2023-04-09
Rated 5 out of 5 by from Fast and Secure Tax Software Seemed faster and easier this year. Love Turbo Tax.
Date published: 2023-04-09
Rated 5 out of 5 by from Thank you. Really useful Great! Better every year. Except the review minimum character requirement is unexpected
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3690
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is a HUGE help! It was very helpful and easy to use. I appreciate that it saves my info from previous years to cut down the time of filing.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy to use Great and very straightforward, helpful information along the way
Date published: 2023-04-09
Rated 3 out of 5 by from Its was quick Its good and easy to use, but it sent me to credit karma near the end of the process, making me think i was done. This was a couple of weeks ago. Then i get an email saying i hadn't finished my taxes. This was three or four days ago. if there is any tips to make the website better it would be to let the person using it to finish what they are doing before sending them to a different site. I really hope im not too late because of this.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy to use I just started an LLC and put off doing my taxes because I was afraid of messing it up. It was super easy and all the links to click for answering questions were SUPER helpful!
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is easy to use. Very easy to follow and use. Will definitley use again each year.
Date published: 2023-04-09
Rated 1 out of 5 by from HR Block was MUCH better. I really dislike TT. Instead of going into ALL of the details (that would take a long time), I will just say that HR Block was MUUUUUUUCH better and easier to use. I ONLY use TT because of their exclusive contract with RobinHood (allowing to "easily" transfer those documents into the TT software.......and I've had a lot of problems with that as well (so much so that I ultimately got a refund for last year). Unfortunately, this year wasn't much different). Bottom line: I really dislike TT. Each of my experiences with TT has been a headache. HR Block was hands-down 10x better, and their customer service blew TT out of the water as well. I have not kept silent about my disappointments with TT. I wouldn't have been nearly as disappointed with TT if their customer service hadn't been a pain to deal with, as well. Again, based on my experiences, HR Block completely blows TT out of the water in pretty much every way.
Date published: 2023-04-09
Rated 3 out of 5 by from It Used to Be Free It used to be free. Now I think they charge way too much.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax Easy Easy to use and completely covers my tax requirements
Date published: 2023-04-09
Rated 5 out of 5 by from Fast and Secure Tax Software Seemed faster and easier this year. Love Turbo Tax.
Date published: 2023-04-09
Rated 5 out of 5 by from Thank you. Really useful Great! Better every year. Except the review minimum character requirement is unexpected
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3690