TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Awesome as always My returns are somewhat complex -- but with TurboTax -- they make it a breeze!! love it!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is Amazing!!! Makes filing taxes less s Turbo Tax Team is always there to support you! They are always knowledgeable and friendly!!!
Date published: 2023-04-11
Rated 5 out of 5 by from lord bless the lady who helped me I do not find taxes easy. I have had an array of different jobs and forms to submit, but the breakdown on TurboTax makes it bearable. I have tried a tax preparation service before in the past, but they charged way too much to tell me that I owed way too much. My largest issue was a special situation, where I received a self-employment form for what was really an education award. As a self employment form, I was going to be taxed as if it was a self employed business. I opened the help feature and it took a little bit of navigating but I was connected with a woman with 15 years experience who was able to reduce my federal taxes by over half when fixing this problem (she even told me I can get this fixed on previous returns and was about to show me how). Unfortunately the chat box disappeared, and I ended the session by mistake so I couldn’t get all of my answers… but the savings alone is enough for me to give five stars. Doretha, if you read this, thank you!!
Date published: 2023-04-11
Rated 5 out of 5 by from So quick, simple to understand! This makes filing our taxes so easy and stress-free!
Date published: 2023-04-11
Rated 5 out of 5 by from Awesome Very easy from start to finish, Like the new scam from phone.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax Home and Business clear and easy to follow HOWEVER computer crashed and I couldn't find my 2019 CD and couldn't reach to get another copy.
Date published: 2023-04-11
Rated 4 out of 5 by from SAVED A LOT OF TIME SAVED SO MUCH TIME, I STILL HAD TIME TO COOK DINNER
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is awesome and easy TurboTax was quick and easy even though I have not done my own taxes with this service in a few years they easily found my information. It was easy to load in my 1099s.
Date published: 2023-04-11
Rated 2 out of 5 by from problem with filing Although TurboTax prompted me to transmit and I received confirmation 2 separate times, there was no confirmation email from IRS and when I checked back within 48 hrs using TurboTax, it said my taxes had not been filed. I did this twice and just tried sending a 3rd time -- hope this works. No emails in junk mail.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax Live Full Service Basic The Tax Expert Yolanda made it fast accurate and easily done. Thank You
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3686
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome as always My returns are somewhat complex -- but with TurboTax -- they make it a breeze!! love it!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is Amazing!!! Makes filing taxes less s Turbo Tax Team is always there to support you! They are always knowledgeable and friendly!!!
Date published: 2023-04-11
Rated 5 out of 5 by from lord bless the lady who helped me I do not find taxes easy. I have had an array of different jobs and forms to submit, but the breakdown on TurboTax makes it bearable. I have tried a tax preparation service before in the past, but they charged way too much to tell me that I owed way too much. My largest issue was a special situation, where I received a self-employment form for what was really an education award. As a self employment form, I was going to be taxed as if it was a self employed business. I opened the help feature and it took a little bit of navigating but I was connected with a woman with 15 years experience who was able to reduce my federal taxes by over half when fixing this problem (she even told me I can get this fixed on previous returns and was about to show me how). Unfortunately the chat box disappeared, and I ended the session by mistake so I couldn’t get all of my answers… but the savings alone is enough for me to give five stars. Doretha, if you read this, thank you!!
Date published: 2023-04-11
Rated 5 out of 5 by from So quick, simple to understand! This makes filing our taxes so easy and stress-free!
Date published: 2023-04-11
Rated 5 out of 5 by from Awesome Very easy from start to finish, Like the new scam from phone.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax Home and Business clear and easy to follow HOWEVER computer crashed and I couldn't find my 2019 CD and couldn't reach to get another copy.
Date published: 2023-04-11
Rated 4 out of 5 by from SAVED A LOT OF TIME SAVED SO MUCH TIME, I STILL HAD TIME TO COOK DINNER
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is awesome and easy TurboTax was quick and easy even though I have not done my own taxes with this service in a few years they easily found my information. It was easy to load in my 1099s.
Date published: 2023-04-11
Rated 2 out of 5 by from problem with filing Although TurboTax prompted me to transmit and I received confirmation 2 separate times, there was no confirmation email from IRS and when I checked back within 48 hrs using TurboTax, it said my taxes had not been filed. I did this twice and just tried sending a 3rd time -- hope this works. No emails in junk mail.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax Live Full Service Basic The Tax Expert Yolanda made it fast accurate and easily done. Thank You
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3686