TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Bilgro from
State Tax Form Misleading
Self preparing a Maine State Tax using TurboTax Premium had some very ambiguous questions relating to partial year residency, where all sources of income were from out of state (Maine) sources. I had to download the specific Maine State for (Worksheet B) instructions in order to understand what was needed at each question that TurboTax was asking. When finished, instead of owing the State of Maine $1600+ the true tax owed was only $372. The wording in TurboTax is very deceiving. Be sure to read the specific state form Instructions is this is the same scenario for anyone else.
Date published: 2023-04-09
Rated 5 out of 5 by
elizahhbet from
Awesome Job
Awesome experience. Awesome tips and awesome consultant!
Date published: 2023-04-09
Rated 2 out of 5 by
null from
Fees are too high
The website design is great but it's overdone. Spend less money on fancy animations so you don't have to charge customers exorbitant fees.
Date published: 2023-04-09
Rated 5 out of 5 by
alex75colon from
Everything is ok
Good services overall and good live assistance ...
Date published: 2023-04-09
Rated 5 out of 5 by
RNR Tim from
Turbo Tax making taxes easy
Tax time used to be so stressful but Turbo Tax makes it very easy with barely any stress! Thank you Turbo Tax!!
Date published: 2023-04-09
Rated 5 out of 5 by
SuzyMik from
love Turbo Tax
Easy to use and self explanatory No need to pay a preparer if you understand basic tax situations
Date published: 2023-04-09
Rated 2 out of 5 by
null from
works until it doesnt
I was doing great until turbo tax just randomly removed $500 from my return when i hadnt touched a button. I did the live chat with two seperate people who couldnt answer my question. The second one copied and pasted a response from a fourm where all of the users said they had to end up going to h&r block becuase turbo tax continued to have the same issue.
Date published: 2023-04-09
Rated 5 out of 5 by
Megg67 from
Easy to use
I needed help some how I added an adoption which did not happen, easy to use when someone helped me step by step. Fixed the problem I created!
Date published: 2023-04-09
Rated 5 out of 5 by
JR H from
Was easy step by step
Was easy step by step, helped me get everything entered that I needed to.
Date published: 2023-04-09
Rated 5 out of 5 by
Rockstar and Diamond from
Turbo Tax is my go to accountant
Makes things so quick and easy. Taxes are much less painful through Turbo Tax.
All TurboTax® Offerings Reviews - Page 3678
Date published: 2023-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Bilgro from
State Tax Form Misleading
Self preparing a Maine State Tax using TurboTax Premium had some very ambiguous questions relating to partial year residency, where all sources of income were from out of state (Maine) sources. I had to download the specific Maine State for (Worksheet B) instructions in order to understand what was needed at each question that TurboTax was asking. When finished, instead of owing the State of Maine $1600+ the true tax owed was only $372. The wording in TurboTax is very deceiving. Be sure to read the specific state form Instructions is this is the same scenario for anyone else.
Date published: 2023-04-09
Rated 5 out of 5 by
elizahhbet from
Awesome Job
Awesome experience. Awesome tips and awesome consultant!
Date published: 2023-04-09
Rated 2 out of 5 by
null from
Fees are too high
The website design is great but it's overdone. Spend less money on fancy animations so you don't have to charge customers exorbitant fees.
Date published: 2023-04-09
Rated 5 out of 5 by
alex75colon from
Everything is ok
Good services overall and good live assistance ...
Date published: 2023-04-09
Rated 5 out of 5 by
RNR Tim from
Turbo Tax making taxes easy
Tax time used to be so stressful but Turbo Tax makes it very easy with barely any stress! Thank you Turbo Tax!!
Date published: 2023-04-09
Rated 5 out of 5 by
SuzyMik from
love Turbo Tax
Easy to use and self explanatory No need to pay a preparer if you understand basic tax situations
Date published: 2023-04-09
Rated 2 out of 5 by
null from
works until it doesnt
I was doing great until turbo tax just randomly removed $500 from my return when i hadnt touched a button. I did the live chat with two seperate people who couldnt answer my question. The second one copied and pasted a response from a fourm where all of the users said they had to end up going to h&r block becuase turbo tax continued to have the same issue.
Date published: 2023-04-09
Rated 5 out of 5 by
Megg67 from
Easy to use
I needed help some how I added an adoption which did not happen, easy to use when someone helped me step by step. Fixed the problem I created!
Date published: 2023-04-09
Rated 5 out of 5 by
JR H from
Was easy step by step
Was easy step by step, helped me get everything entered that I needed to.
Date published: 2023-04-09
Rated 5 out of 5 by
Rockstar and Diamond from
Turbo Tax is my go to accountant
Makes things so quick and easy. Taxes are much less painful through Turbo Tax.
All TurboTax® Offerings Reviews - Page 3678
Date published: 2023-04-09