TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from problems with the efile unfortunately the id verification process gives the govt ample reasons to reject your return. 2 years in a row we have been rejected over stupid stuff that was right in the 1st place.Pin # this year that we just made up this year. now I have to go to the IRS office to rectify 2 years of returns, if I had just mailed them there would be no issue
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax makes it easy to file your tax returns. The software is very easy to follow.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is fantastic! Easy to use, quick, reliable. I've used them for several years, cheaper than other tax places, secure, and never had an issue.
Date published: 2023-04-09
Rated 1 out of 5 by from Terrible print options - please fix!!!!!! Just a disaster - I am simply trying to print a summary of my taxes - I can see this - but there is absolutely no options just to print this simple summary. I am not talking about the entire tax forms - just the 1 page summary that I can see - but there is absolutely no options to print this. Horrible customer experience - please work on adding a simple print to each and every open window.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great! This product makes it very clear and easy to follow. It has great flexibility to go back and explore different areas to edit and/or compare the best way to complete each section.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is awesome very helpful representation! Fast and accurate data provided by a senior rep.
Date published: 2023-04-09
Rated 5 out of 5 by from great! good job, quick, need more answers that are detailed
Date published: 2023-04-09
Rated 5 out of 5 by from SIMPLY THE BEST! So easy to use. Turbo Tax is the only way to go! Simply can not be beat!
Date published: 2023-04-09
Rated 3 out of 5 by from Needs some improvements 1. Does not allow entry of 1099-misc in rental section if amount in box 1 is zero. 2. It should tell me how much extra amount needs to be entered for all deductions like car registration, safe deposit etc to switch to itemized deductions. Currently I have to find and enter all of this info, only to find that it is of no use, since amount is less that standard deduction.
Date published: 2023-04-09
Rated 4 out of 5 by from Fast and Efficient Were couple places where we had questions and did not feel the answers were helpful as in Code V, but overall the experience was good.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3677
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from problems with the efile unfortunately the id verification process gives the govt ample reasons to reject your return. 2 years in a row we have been rejected over stupid stuff that was right in the 1st place.Pin # this year that we just made up this year. now I have to go to the IRS office to rectify 2 years of returns, if I had just mailed them there would be no issue
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax makes it easy to file your tax returns. The software is very easy to follow.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is fantastic! Easy to use, quick, reliable. I've used them for several years, cheaper than other tax places, secure, and never had an issue.
Date published: 2023-04-09
Rated 1 out of 5 by from Terrible print options - please fix!!!!!! Just a disaster - I am simply trying to print a summary of my taxes - I can see this - but there is absolutely no options just to print this simple summary. I am not talking about the entire tax forms - just the 1 page summary that I can see - but there is absolutely no options to print this. Horrible customer experience - please work on adding a simple print to each and every open window.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great! This product makes it very clear and easy to follow. It has great flexibility to go back and explore different areas to edit and/or compare the best way to complete each section.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is awesome very helpful representation! Fast and accurate data provided by a senior rep.
Date published: 2023-04-09
Rated 5 out of 5 by from great! good job, quick, need more answers that are detailed
Date published: 2023-04-09
Rated 5 out of 5 by from SIMPLY THE BEST! So easy to use. Turbo Tax is the only way to go! Simply can not be beat!
Date published: 2023-04-09
Rated 3 out of 5 by from Needs some improvements 1. Does not allow entry of 1099-misc in rental section if amount in box 1 is zero. 2. It should tell me how much extra amount needs to be entered for all deductions like car registration, safe deposit etc to switch to itemized deductions. Currently I have to find and enter all of this info, only to find that it is of no use, since amount is less that standard deduction.
Date published: 2023-04-09
Rated 4 out of 5 by from Fast and Efficient Were couple places where we had questions and did not feel the answers were helpful as in Code V, but overall the experience was good.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3677