TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Awesome software good experience with software. Step by step guidance on taxes.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy and Great Wonderful and easy to use, take the hassle out of going to someone.
Date published: 2023-04-09
Rated 5 out of 5 by from So fast and easy Just keeps getting faster and easier. Because we'd used TurboTax last year, and because we had pretty straightforward income, it took me less than two hours to file our taxes this year! It also seemed like TurboTax had improved their design a little to make it even easier. Love this product!
Date published: 2023-04-09
Rated 4 out of 5 by from n/a Available any time and don't need an appointment. Makes it easy.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is very fast and easy to file with! Very fast and easy to file. Very helpful information at every step!
Date published: 2023-04-09
Rated 5 out of 5 by from love the progress bar! but I noticed there's a new countdown and progress bar to nudge me to finish this difficulty task (mentally and physically) which is an exciting surprise. But, I still lost sometimes when I clicked on something unexpected and then i literally not sure where I was, and that progress bar does not help at that moment. But overall this tedious experience (tax itself) is better than last year, so I just wanna show my grateful feeling for your talented team. There's still some confusion abt the investment report but it looks like I finally figured it out. (which relates to pure usability on interaction )
Date published: 2023-04-09
Rated 5 out of 5 by from so helpful it was time consuming but overall worked just fine. The live chat helped fix an error that the totem created during import.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is easy! Explanation are great and easy to follow. But nothing is free!
Date published: 2023-04-09
Rated 5 out of 5 by from Awesome!! Was really stressed about filling this year but Margaret took care of everything!
Date published: 2023-04-09
Rated 5 out of 5 by from Excellent Self-service website The Fed and State filing was very easy. Took 90 minutes. Very pleased thx.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3667
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome software good experience with software. Step by step guidance on taxes.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy and Great Wonderful and easy to use, take the hassle out of going to someone.
Date published: 2023-04-09
Rated 5 out of 5 by from So fast and easy Just keeps getting faster and easier. Because we'd used TurboTax last year, and because we had pretty straightforward income, it took me less than two hours to file our taxes this year! It also seemed like TurboTax had improved their design a little to make it even easier. Love this product!
Date published: 2023-04-09
Rated 4 out of 5 by from n/a Available any time and don't need an appointment. Makes it easy.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is very fast and easy to file with! Very fast and easy to file. Very helpful information at every step!
Date published: 2023-04-09
Rated 5 out of 5 by from love the progress bar! but I noticed there's a new countdown and progress bar to nudge me to finish this difficulty task (mentally and physically) which is an exciting surprise. But, I still lost sometimes when I clicked on something unexpected and then i literally not sure where I was, and that progress bar does not help at that moment. But overall this tedious experience (tax itself) is better than last year, so I just wanna show my grateful feeling for your talented team. There's still some confusion abt the investment report but it looks like I finally figured it out. (which relates to pure usability on interaction )
Date published: 2023-04-09
Rated 5 out of 5 by from so helpful it was time consuming but overall worked just fine. The live chat helped fix an error that the totem created during import.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is easy! Explanation are great and easy to follow. But nothing is free!
Date published: 2023-04-09
Rated 5 out of 5 by from Awesome!! Was really stressed about filling this year but Margaret took care of everything!
Date published: 2023-04-09
Rated 5 out of 5 by from Excellent Self-service website The Fed and State filing was very easy. Took 90 minutes. Very pleased thx.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3667