TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Love TurboTax After All These Years I've used TurboTax since I bought disks at the store and loaded the program into my computer. It's kept up with the times, it still just as user friendly as ever, and I plan to continue to see it. I wish the price didn't go up every year, but I guess it's no different than anything else!
Date published: 2023-04-12
Rated 5 out of 5 by from Fast and Easy 15mins to file my free return, great value for college student!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax makes filing taxes easier! Turbo Tax Online Free Edition was easy to use once I got logged into the correct product edition. I like that it uses some of my previous information and also allows you to upload current documents to fill in part of the information. It makes it so much faster and easier and more accurate. I was also able to chat with someone from Intuit using Messenger to get help logging into the correct website. I probably would have given up trying if they hadn't help me navigate finding it online.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax updates it's features every tax season Being able to link my bank account to the site made it a lot easier to add my expenses.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax makes it super easy to file! TurboTax makes filing for taxes really simple. They make it clear and have resources if you arent certain about what to enter. They also pull in last years info to auto fill shortening your time to complete the return.
Date published: 2023-04-12
Rated 1 out of 5 by from Unfortunate hidden fees, overpriced Turbo tax has put more fee's in every year. I will be switching to another company to file my taxes next year. I filed a simple standard deduction and uploaded a few extra documents and get charged an extra $118...total of $178. That is insane.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Great service, much easier than normal filing. Will always use TurboTax
Date published: 2023-04-12
Rated 5 out of 5 by from All for the customer service TurboTax has consistently provided excellent customer service each and every time we've reached out to them. Honestly probably some of the best customer service I've experience out of any company. I've filed using turbo tax for a number of years and intend to continue due to the ease of use (as easy as taxes can be) and their customer service. Thank you for your very friendly and knowledgeable CPAs who have been happy to assist.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax never disappoints! I'm going to be honest, doing taxes isn't my all time favorite thing to do but its important and necessary and part of being an adult! I've used both H&R Block and Turbo Tax services and both are very good and helpful but I may return to an in person tax assistant or an accountant in the future, depending on the circumstances in my future. I'm going to go back to school in the future and continue on with my schooling and education to finish my bachelor's of science degree in chemistry with a minor in computer science. I eventually want to get my PhD in chemistry or chemical engineering and teach and do research someday. So, my taxes might get pretty complicated in the future but only time will tell.
Date published: 2023-04-12
Rated 4 out of 5 by from each year it gets easier to use. It was OK as it always is, expect next year to be the same.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3653
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax After All These Years I've used TurboTax since I bought disks at the store and loaded the program into my computer. It's kept up with the times, it still just as user friendly as ever, and I plan to continue to see it. I wish the price didn't go up every year, but I guess it's no different than anything else!
Date published: 2023-04-12
Rated 5 out of 5 by from Fast and Easy 15mins to file my free return, great value for college student!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax makes filing taxes easier! Turbo Tax Online Free Edition was easy to use once I got logged into the correct product edition. I like that it uses some of my previous information and also allows you to upload current documents to fill in part of the information. It makes it so much faster and easier and more accurate. I was also able to chat with someone from Intuit using Messenger to get help logging into the correct website. I probably would have given up trying if they hadn't help me navigate finding it online.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax updates it's features every tax season Being able to link my bank account to the site made it a lot easier to add my expenses.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax makes it super easy to file! TurboTax makes filing for taxes really simple. They make it clear and have resources if you arent certain about what to enter. They also pull in last years info to auto fill shortening your time to complete the return.
Date published: 2023-04-12
Rated 1 out of 5 by from Unfortunate hidden fees, overpriced Turbo tax has put more fee's in every year. I will be switching to another company to file my taxes next year. I filed a simple standard deduction and uploaded a few extra documents and get charged an extra $118...total of $178. That is insane.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Great service, much easier than normal filing. Will always use TurboTax
Date published: 2023-04-12
Rated 5 out of 5 by from All for the customer service TurboTax has consistently provided excellent customer service each and every time we've reached out to them. Honestly probably some of the best customer service I've experience out of any company. I've filed using turbo tax for a number of years and intend to continue due to the ease of use (as easy as taxes can be) and their customer service. Thank you for your very friendly and knowledgeable CPAs who have been happy to assist.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax never disappoints! I'm going to be honest, doing taxes isn't my all time favorite thing to do but its important and necessary and part of being an adult! I've used both H&R Block and Turbo Tax services and both are very good and helpful but I may return to an in person tax assistant or an accountant in the future, depending on the circumstances in my future. I'm going to go back to school in the future and continue on with my schooling and education to finish my bachelor's of science degree in chemistry with a minor in computer science. I eventually want to get my PhD in chemistry or chemical engineering and teach and do research someday. So, my taxes might get pretty complicated in the future but only time will tell.
Date published: 2023-04-12
Rated 4 out of 5 by from each year it gets easier to use. It was OK as it always is, expect next year to be the same.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3653