TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use and the help is awesome. I feel like Turbo Tax has my back on all or the constantly changing tax laws and regulations
Date published: 2023-04-09
Rated 2 out of 5 by from Upgrade to Pro I don’t like that I had to upgrade just because I was investing in stocks, I couldn’t file because of the fact that I had to upgrade. And I really did not like that at all.
Date published: 2023-04-09
Rated 5 out of 5 by from they make it simple and easy! getting your tax return affordable and yet accurate
Date published: 2023-04-09
Rated 4 out of 5 by from Love Turbo Tax Turbo Tax has gotten better with inputting and the way that we can now get documents transferred over by just a click of the button
Date published: 2023-04-09
Rated 4 out of 5 by from Problem printing Return Been using Turbo Tax for many years and thought it was easy to use and over all a great product. Finished 2022 return and could not print it. No problem with the free version of Adobe Acrobat before. This year I could not get it to print until I upgraded to the paid version. Maybe my fault but should have been easier.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is the best. I have been using Turbo Tax for several years. It makes my tax filing less stressful. It is easy and fast. You guys are the best.
Date published: 2023-04-09
Rated 1 out of 5 by from Overpriced. Other than a single 1099-int form, my tax return would have been a free-to-file simple return, W-2 only, and yet they charged me $120 to file my taxes. Ridiculous. They prey on the convenience of 'having done your taxes with us previously, all your data in one place', when for the average person this doesn't help, your previous taxes have little to no effect on your current taxes. Will be looking into alternates next year.
Date published: 2023-04-09
Rated 1 out of 5 by from Turbo Tax filing failed While I received an email telling me my return had been recieved by the IRS, it hadn't. It wasn't until I checked on my refund that I found out there was an issue within Turbo Tax and I have to refile. I asked for some sort of credit since not only did Turbo Tax fail, I had to figure it out and call them and refile but I was only given an "I'm sorry".
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax makes it very easy to file your taxes I answered all the questions and double checked every line that was filled very easy and fast
Date published: 2023-04-09
Rated 5 out of 5 by from Super Easy Super easy to use and took no time. All the characters made it seem so much more comfortable and home-y. Love it!
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3651
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use and the help is awesome. I feel like Turbo Tax has my back on all or the constantly changing tax laws and regulations
Date published: 2023-04-09
Rated 2 out of 5 by from Upgrade to Pro I don’t like that I had to upgrade just because I was investing in stocks, I couldn’t file because of the fact that I had to upgrade. And I really did not like that at all.
Date published: 2023-04-09
Rated 5 out of 5 by from they make it simple and easy! getting your tax return affordable and yet accurate
Date published: 2023-04-09
Rated 4 out of 5 by from Love Turbo Tax Turbo Tax has gotten better with inputting and the way that we can now get documents transferred over by just a click of the button
Date published: 2023-04-09
Rated 4 out of 5 by from Problem printing Return Been using Turbo Tax for many years and thought it was easy to use and over all a great product. Finished 2022 return and could not print it. No problem with the free version of Adobe Acrobat before. This year I could not get it to print until I upgraded to the paid version. Maybe my fault but should have been easier.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is the best. I have been using Turbo Tax for several years. It makes my tax filing less stressful. It is easy and fast. You guys are the best.
Date published: 2023-04-09
Rated 1 out of 5 by from Overpriced. Other than a single 1099-int form, my tax return would have been a free-to-file simple return, W-2 only, and yet they charged me $120 to file my taxes. Ridiculous. They prey on the convenience of 'having done your taxes with us previously, all your data in one place', when for the average person this doesn't help, your previous taxes have little to no effect on your current taxes. Will be looking into alternates next year.
Date published: 2023-04-09
Rated 1 out of 5 by from Turbo Tax filing failed While I received an email telling me my return had been recieved by the IRS, it hadn't. It wasn't until I checked on my refund that I found out there was an issue within Turbo Tax and I have to refile. I asked for some sort of credit since not only did Turbo Tax fail, I had to figure it out and call them and refile but I was only given an "I'm sorry".
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax makes it very easy to file your taxes I answered all the questions and double checked every line that was filled very easy and fast
Date published: 2023-04-09
Rated 5 out of 5 by from Super Easy Super easy to use and took no time. All the characters made it seem so much more comfortable and home-y. Love it!
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3651