TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from good stuff we like it a lot very happy to keep wri fast easy, very happy with everything and wish to use it again
Date published: 2023-04-09
Rated 3 out of 5 by from Surprised extra fee I was surprised to be charged an extra $40 fee for efiling my son's return.
Date published: 2023-04-09
Rated 1 out of 5 by from Can't merge Intuit and Mint and that is a PROBLEM I am one of your longest customers, but you continue to ignore the need to merge my legacy Intuit account and my Mint account. I have effectively lost 10+ years of electronic tax records because of this.
Date published: 2023-04-09
Rated 4 out of 5 by from Thorough with excelent telephone help I've used Turbo Tax and attempted to fill out tax forms myself for years. I use Turbo Tax to find my errors and I use my tax forms to find where I have missed entries at Turbo Tax (also my errors). In the end I file the Turbo Tax forms. My only issue with Turbo Tax is the review of actual tax forms comes way late in the process and many of the topic summary values are not the same combinations that appear on the tax forms. Comparrisons are difficult untill the end.
Date published: 2023-04-09
Rated 4 out of 5 by from User Friendly The Turbo Tax service is user friendly. I will make this my go-to resource for filing my taxes in the future.
Date published: 2023-04-09
Rated 2 out of 5 by from Lots of errors in the programs this year. How do you print? Spurious ads. Can't find my financial institutions
Date published: 2023-04-09
Rated 5 out of 5 by from Thank you Turbotax Taxes are grooling, Tubotax make is bearable. thanks
Date published: 2023-04-09
Rated 5 out of 5 by from Great service! This was so easy to file through Turbo Tax. It helped me keep track of everything I needed to consider for my self-employment income.
Date published: 2023-04-09
Rated 5 out of 5 by from Simple and easy to use filing Was very easy to file my taxes this year, especially having multiple states. Everything was pretty much prefilled, which helped save so much time!
Date published: 2023-04-09
Rated 5 out of 5 by from great interface and no filing problems The TurboTax interface is one of the best web interfaces. Just as important, of course, is that we have never had the IRS come back to us for missing or incorrect info. Turbotax seems to go a good job of filing correctly and making sure we are not missing info
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3645
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from good stuff we like it a lot very happy to keep wri fast easy, very happy with everything and wish to use it again
Date published: 2023-04-09
Rated 3 out of 5 by from Surprised extra fee I was surprised to be charged an extra $40 fee for efiling my son's return.
Date published: 2023-04-09
Rated 1 out of 5 by from Can't merge Intuit and Mint and that is a PROBLEM I am one of your longest customers, but you continue to ignore the need to merge my legacy Intuit account and my Mint account. I have effectively lost 10+ years of electronic tax records because of this.
Date published: 2023-04-09
Rated 4 out of 5 by from Thorough with excelent telephone help I've used Turbo Tax and attempted to fill out tax forms myself for years. I use Turbo Tax to find my errors and I use my tax forms to find where I have missed entries at Turbo Tax (also my errors). In the end I file the Turbo Tax forms. My only issue with Turbo Tax is the review of actual tax forms comes way late in the process and many of the topic summary values are not the same combinations that appear on the tax forms. Comparrisons are difficult untill the end.
Date published: 2023-04-09
Rated 4 out of 5 by from User Friendly The Turbo Tax service is user friendly. I will make this my go-to resource for filing my taxes in the future.
Date published: 2023-04-09
Rated 2 out of 5 by from Lots of errors in the programs this year. How do you print? Spurious ads. Can't find my financial institutions
Date published: 2023-04-09
Rated 5 out of 5 by from Thank you Turbotax Taxes are grooling, Tubotax make is bearable. thanks
Date published: 2023-04-09
Rated 5 out of 5 by from Great service! This was so easy to file through Turbo Tax. It helped me keep track of everything I needed to consider for my self-employment income.
Date published: 2023-04-09
Rated 5 out of 5 by from Simple and easy to use filing Was very easy to file my taxes this year, especially having multiple states. Everything was pretty much prefilled, which helped save so much time!
Date published: 2023-04-09
Rated 5 out of 5 by from great interface and no filing problems The TurboTax interface is one of the best web interfaces. Just as important, of course, is that we have never had the IRS come back to us for missing or incorrect info. Turbotax seems to go a good job of filing correctly and making sure we are not missing info
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3645