TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from If I can do it . . . . Step-by-step process reduces stress while achieving accurate results.
Date published: 2023-04-10
Rated 1 out of 5 by from Payment Methods I did not realize that I could skip the 39$ processing fee if I paid with a card instead of having it deducted from my refund. This needs to be very obvious when the options are presented. Turbotax makes it a point to present the filer with its various products every step of the way, so the 39$ fee should be presented in the same fashion. I wish I could change the payment method.
Date published: 2023-04-10
Rated 1 out of 5 by from HOW! Please tell me how I ended up doing just as much work and paying MORE than my tax return.... If only you didn't have such a chock hold on the tax game
Date published: 2023-04-10
Rated 5 out of 5 by from Perfect system to work with to get maximum return. Very essay to file, save time and money. recommend to friend and family.
Date published: 2023-04-10
Rated 1 out of 5 by from Terrible product the product is very poor while handling stock options. i basically have to manually review each entry.
Date published: 2023-04-10
Rated 5 out of 5 by from Thank you Turbo Tax! As someone who was self-employed last year, Turbo Tax made everything so EASY! I had all the information I needed for expenses and deductions and just plugged those numbers in when prompted.
Date published: 2023-04-10
Rated 5 out of 5 by from Brain Pain Myron was an absolute professional!!! He went above and beyond and utilized all of his available resources to help with this 2+ hour long character building experience that we managed to survive together!!
Date published: 2023-04-10
Rated 5 out of 5 by from It was pretty good! It was my first time using this method of filing and it was just like e-filing. I recommend it and may do it next year.
Date published: 2023-04-10
Rated 4 out of 5 by from Taxes are easy I used to go to a walk in place for my taxes and it seemed to take several hours and cost a fortune. Turbo tax has made it easy to do my taxes from the comfort of my own home and it doesn't break the bank.
Date published: 2023-04-10
Rated 2 out of 5 by from upselling is irritating I felt a more information could have been carried over from previous years. Animations to show that the software is "working" feel unnecessary and time consuming. Filing took way too many clicks and lots of attempts to upsell me on things I did not want and had already indicated. I was asked for a lot of a disclosures in what felt like very misleading methods in an effort to get me to sign things I should not. Does a good job of saving state.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3634
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from If I can do it . . . . Step-by-step process reduces stress while achieving accurate results.
Date published: 2023-04-10
Rated 1 out of 5 by from Payment Methods I did not realize that I could skip the 39$ processing fee if I paid with a card instead of having it deducted from my refund. This needs to be very obvious when the options are presented. Turbotax makes it a point to present the filer with its various products every step of the way, so the 39$ fee should be presented in the same fashion. I wish I could change the payment method.
Date published: 2023-04-10
Rated 1 out of 5 by from HOW! Please tell me how I ended up doing just as much work and paying MORE than my tax return.... If only you didn't have such a chock hold on the tax game
Date published: 2023-04-10
Rated 5 out of 5 by from Perfect system to work with to get maximum return. Very essay to file, save time and money. recommend to friend and family.
Date published: 2023-04-10
Rated 1 out of 5 by from Terrible product the product is very poor while handling stock options. i basically have to manually review each entry.
Date published: 2023-04-10
Rated 5 out of 5 by from Thank you Turbo Tax! As someone who was self-employed last year, Turbo Tax made everything so EASY! I had all the information I needed for expenses and deductions and just plugged those numbers in when prompted.
Date published: 2023-04-10
Rated 5 out of 5 by from Brain Pain Myron was an absolute professional!!! He went above and beyond and utilized all of his available resources to help with this 2+ hour long character building experience that we managed to survive together!!
Date published: 2023-04-10
Rated 5 out of 5 by from It was pretty good! It was my first time using this method of filing and it was just like e-filing. I recommend it and may do it next year.
Date published: 2023-04-10
Rated 4 out of 5 by from Taxes are easy I used to go to a walk in place for my taxes and it seemed to take several hours and cost a fortune. Turbo tax has made it easy to do my taxes from the comfort of my own home and it doesn't break the bank.
Date published: 2023-04-10
Rated 2 out of 5 by from upselling is irritating I felt a more information could have been carried over from previous years. Animations to show that the software is "working" feel unnecessary and time consuming. Filing took way too many clicks and lots of attempts to upsell me on things I did not want and had already indicated. I was asked for a lot of a disclosures in what felt like very misleading methods in an effort to get me to sign things I should not. Does a good job of saving state.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3634