TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Taxes are fun but Turbotax was very good We dealt with a MS Anaiz and she found solutions to all our problems
Date published: 2023-04-11
Rated 1 out of 5 by from Turbo Tax Business - Worst user friendly Turbo Tax Business - Worst user friendly.............................
Date published: 2023-04-11
Rated 4 out of 5 by from Great for beginners TurboTax is easy to use with helpful guidelines and quality questions to smooth the transition along
Date published: 2023-04-11
Rated 3 out of 5 by from Glitchy There were a lot of glitches especially when it came to adding my CC number to pay for Turbo Tax. It also tried to close when I entered my state. For filling out the state income tax it didn't have any explanations on what some of the deductions were. I had to look it up elsewhere.
Date published: 2023-04-11
Rated 5 out of 5 by from amazing I loved the help they provided, they answer is fast, if I need to contact by phone they respond fast. thank you
Date published: 2023-04-11
Rated 5 out of 5 by from We will continue to use this year after year! I'll be honest. We've tried using other DIY tax software, but none compare to Turbo Tax's way of guiding you through the process. The verbiage Turbo Tax uses is down-to-earth, everyday, normal-person language. As life changes, it can be scary to file your taxes. Yet even the most obscure (to us) tax form Turbo Tax has been familiar with. It's like a good friend putting you at ease saying, ''Oh, yeah... no worries; I know about [this form] - I got you covered! We'll walk through this together."
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is fantastic Turbo Tax is easy enough that I did not use one of the experts. I used to send days entering information, but now I see much of my information carry ove from the previous year and a my investment information is entered directly from my brokerage account.
Date published: 2023-04-11
Rated 5 out of 5 by from Best Tax Helper I have been using Turbo Tax since I started my first job. It is always helpful and easy to do my taxes over the years.
Date published: 2023-04-11
Rated 5 out of 5 by from I love Turbo Tax is my favorite My experience is the best with you because is so easy and confortable to be with you for your help for the fast for the pease of mind I love it
Date published: 2023-04-11
Rated 5 out of 5 by from easy easy to use, quick and helpful. I dont mind doing my taxes this way
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3630
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Taxes are fun but Turbotax was very good We dealt with a MS Anaiz and she found solutions to all our problems
Date published: 2023-04-11
Rated 1 out of 5 by from Turbo Tax Business - Worst user friendly Turbo Tax Business - Worst user friendly.............................
Date published: 2023-04-11
Rated 4 out of 5 by from Great for beginners TurboTax is easy to use with helpful guidelines and quality questions to smooth the transition along
Date published: 2023-04-11
Rated 3 out of 5 by from Glitchy There were a lot of glitches especially when it came to adding my CC number to pay for Turbo Tax. It also tried to close when I entered my state. For filling out the state income tax it didn't have any explanations on what some of the deductions were. I had to look it up elsewhere.
Date published: 2023-04-11
Rated 5 out of 5 by from amazing I loved the help they provided, they answer is fast, if I need to contact by phone they respond fast. thank you
Date published: 2023-04-11
Rated 5 out of 5 by from We will continue to use this year after year! I'll be honest. We've tried using other DIY tax software, but none compare to Turbo Tax's way of guiding you through the process. The verbiage Turbo Tax uses is down-to-earth, everyday, normal-person language. As life changes, it can be scary to file your taxes. Yet even the most obscure (to us) tax form Turbo Tax has been familiar with. It's like a good friend putting you at ease saying, ''Oh, yeah... no worries; I know about [this form] - I got you covered! We'll walk through this together."
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is fantastic Turbo Tax is easy enough that I did not use one of the experts. I used to send days entering information, but now I see much of my information carry ove from the previous year and a my investment information is entered directly from my brokerage account.
Date published: 2023-04-11
Rated 5 out of 5 by from Best Tax Helper I have been using Turbo Tax since I started my first job. It is always helpful and easy to do my taxes over the years.
Date published: 2023-04-11
Rated 5 out of 5 by from I love Turbo Tax is my favorite My experience is the best with you because is so easy and confortable to be with you for your help for the fast for the pease of mind I love it
Date published: 2023-04-11
Rated 5 out of 5 by from easy easy to use, quick and helpful. I dont mind doing my taxes this way
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3630