TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
RoxCh from
Turbo Tax is fantastic
We usually have a very complicated situation with our taxes, receiving multiple W2s and from multiple states. We wouldn't be able to do it without TurboTax. We also always speak to an expert at the end of our review before filing to help us trouble shoot. We just got off a late night call with SONYA who was the absolute best. So patient, helpful, thorough, and she kept us lighthearted and laughing as she helped us. We're so grateful. We've been using Turbo Tax for the last five years and will gladly continue.
Date published: 2023-04-10
Rated 4 out of 5 by
MichaelR155 from
Very User Friendly
User friendly and easy to use. Pricing is a bit high which is the only reason for a 4 star review.
Date published: 2023-04-10
Rated 5 out of 5 by
Jonny Sins from
Easy and to the point.
Turbo Tax was very easy to use and to the point. It allowed me to add all the deductions I needed for my work which H&R Block gave me a hard time about.
Date published: 2023-04-10
Rated 5 out of 5 by
Slyvicc from
arborist
Great experience! very self explanatory and every step was detailed.
Date published: 2023-04-10
Rated 5 out of 5 by
Yolie77 from
Ok
IiI see this year it is very detail and ask for more detail infomation
Date published: 2023-04-10
Rated 5 out of 5 by
CliffF1 from
CS
Great experience, would use again. Hope I did it right.
Date published: 2023-04-10
Rated 4 out of 5 by
dst dlt from
Turbo Tax is easy to use.
Turbo Tax quickly and easily walked me through all the different revenues and deductions.
Date published: 2023-04-10
Rated 5 out of 5 by
Loyal User 23 from
23 Years User
Been using Turbo Tax for 23 years and just love it.
Date published: 2023-04-10
Rated 5 out of 5 by
Terry 59 from
easy and thorough
I have used your product for many years and continue to be impressed with the prompts and guidance.
Date published: 2023-04-10
Rated 2 out of 5 by
Disquieted from
Frustration
Until this year I would have given 5 stars. Several items I had to renter multiple times. It would tell me an item needed reviewed but wouldn’t take me back to the site I needed. I would have to sign in again to find it. Some items didn’t even come up the first time I had gone through it. After signing in again a new section would show up. Then it would show another item needed reviewed. I had to sign in again to get to it, and lo and behold another section appeared that wasn’t there before. Then whole sections that I had filled out would be blank and I had to fill them in again! It took me 6-7 hours to complete. I think this was all intentional in an attempt to get me to pay the extra fees. I have been using TurboTax for years, this may be my last.
All TurboTax® Offerings Reviews - Page 3629
Date published: 2023-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
RoxCh from
Turbo Tax is fantastic
We usually have a very complicated situation with our taxes, receiving multiple W2s and from multiple states. We wouldn't be able to do it without TurboTax. We also always speak to an expert at the end of our review before filing to help us trouble shoot. We just got off a late night call with SONYA who was the absolute best. So patient, helpful, thorough, and she kept us lighthearted and laughing as she helped us. We're so grateful. We've been using Turbo Tax for the last five years and will gladly continue.
Date published: 2023-04-10
Rated 4 out of 5 by
MichaelR155 from
Very User Friendly
User friendly and easy to use. Pricing is a bit high which is the only reason for a 4 star review.
Date published: 2023-04-10
Rated 5 out of 5 by
Jonny Sins from
Easy and to the point.
Turbo Tax was very easy to use and to the point. It allowed me to add all the deductions I needed for my work which H&R Block gave me a hard time about.
Date published: 2023-04-10
Rated 5 out of 5 by
Slyvicc from
arborist
Great experience! very self explanatory and every step was detailed.
Date published: 2023-04-10
Rated 5 out of 5 by
Yolie77 from
Ok
IiI see this year it is very detail and ask for more detail infomation
Date published: 2023-04-10
Rated 5 out of 5 by
CliffF1 from
CS
Great experience, would use again. Hope I did it right.
Date published: 2023-04-10
Rated 4 out of 5 by
dst dlt from
Turbo Tax is easy to use.
Turbo Tax quickly and easily walked me through all the different revenues and deductions.
Date published: 2023-04-10
Rated 5 out of 5 by
Loyal User 23 from
23 Years User
Been using Turbo Tax for 23 years and just love it.
Date published: 2023-04-10
Rated 5 out of 5 by
Terry 59 from
easy and thorough
I have used your product for many years and continue to be impressed with the prompts and guidance.
Date published: 2023-04-10
Rated 2 out of 5 by
Disquieted from
Frustration
Until this year I would have given 5 stars. Several items I had to renter multiple times. It would tell me an item needed reviewed but wouldn’t take me back to the site I needed. I would have to sign in again to find it. Some items didn’t even come up the first time I had gone through it. After signing in again a new section would show up. Then it would show another item needed reviewed. I had to sign in again to get to it, and lo and behold another section appeared that wasn’t there before. Then whole sections that I had filled out would be blank and I had to fill them in again! It took me 6-7 hours to complete. I think this was all intentional in an attempt to get me to pay the extra fees. I have been using TurboTax for years, this may be my last.
All TurboTax® Offerings Reviews - Page 3629
Date published: 2023-04-10