TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 2 out of 5 by from Disappointed I did my retired Uncle's taxes, in addition to my immediate family. My uncle's was the 5th return I efiled. Then, I mis-read instructions for filing Railroad benefits (which were poorly outlined in turbo tax), so I had to amend his return. I could not file the amendment because I did the 5th one already. I had to buy another Turbo Tax for $50 just to efile his one return. They should track social security numbers to count the number of efiles, not names. Very disappointed and threw money away having to buy two programs for the same year! I ahve been a loyal customer to Turbo Tax and have bought disks for over 20 years, I am not sure I will use Turbo Tax anymore.
Date published: 2021-05-20
Rated 5 out of 5 by from very easy to use was late getting this done, but found it easy to do with this tool
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax always makes it easier. Had a lot going on in 2020. I retired and my wife was unemployed for a good portion of the year. I also had begun investing on my own in the stock market. Turbo tax made it a lot easier than I thought it would be.
Date published: 2021-05-20
Rated 5 out of 5 by from Awesome program Tenesha was awesome. So was Paul. Some forms I could not find, but they were on top of it.
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is accurate, fast & so easy I love it ! Turbo Tax is accurate, fast & so easy I love it !!!!!
Date published: 2021-05-20
Rated 5 out of 5 by from turbotax Is Awesome Fix my return guide me through assistance was excellent
Date published: 2021-05-20
Rated 5 out of 5 by from Excellent way to file taxes The process was quick and easy. I've used Turbotax in the past and continue to have excellent results.
Date published: 2021-05-20
Rated 5 out of 5 by from Great experience It was easy to use and got me through it very quickly. The support staff was absolutely great when I got myself in trouble at one point (my fault) and they quickly got me moving again.
Date published: 2021-05-20
Rated 5 out of 5 by from Using it for 10+ Years, Still Awesome! TT really helped us this year due to all of the COVID-19 payments/changes.
Date published: 2021-05-20
Rated 4 out of 5 by from awesome easy and secure informational not too expensive and has a on line help
Date published: 2021-05-20
All TurboTax® Offerings Reviews - Page 362
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Disappointed I did my retired Uncle's taxes, in addition to my immediate family. My uncle's was the 5th return I efiled. Then, I mis-read instructions for filing Railroad benefits (which were poorly outlined in turbo tax), so I had to amend his return. I could not file the amendment because I did the 5th one already. I had to buy another Turbo Tax for $50 just to efile his one return. They should track social security numbers to count the number of efiles, not names. Very disappointed and threw money away having to buy two programs for the same year! I ahve been a loyal customer to Turbo Tax and have bought disks for over 20 years, I am not sure I will use Turbo Tax anymore.
Date published: 2021-05-20
Rated 5 out of 5 by from very easy to use was late getting this done, but found it easy to do with this tool
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax always makes it easier. Had a lot going on in 2020. I retired and my wife was unemployed for a good portion of the year. I also had begun investing on my own in the stock market. Turbo tax made it a lot easier than I thought it would be.
Date published: 2021-05-20
Rated 5 out of 5 by from Awesome program Tenesha was awesome. So was Paul. Some forms I could not find, but they were on top of it.
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is accurate, fast & so easy I love it ! Turbo Tax is accurate, fast & so easy I love it !!!!!
Date published: 2021-05-20
Rated 5 out of 5 by from turbotax Is Awesome Fix my return guide me through assistance was excellent
Date published: 2021-05-20
Rated 5 out of 5 by from Excellent way to file taxes The process was quick and easy. I've used Turbotax in the past and continue to have excellent results.
Date published: 2021-05-20
Rated 5 out of 5 by from Great experience It was easy to use and got me through it very quickly. The support staff was absolutely great when I got myself in trouble at one point (my fault) and they quickly got me moving again.
Date published: 2021-05-20
Rated 5 out of 5 by from Using it for 10+ Years, Still Awesome! TT really helped us this year due to all of the COVID-19 payments/changes.
Date published: 2021-05-20
Rated 4 out of 5 by from awesome easy and secure informational not too expensive and has a on line help
Date published: 2021-05-20
All TurboTax® Offerings Reviews - Page 362