TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Didn’t realize my taxes weren’t filed Usually I have no issues with turbo tax, however when I went to check on the status of my tax return, I realized that my tax return filed 6 weeks ago, was never filed. I didn’t realize that and didn’t receive any notification that the process wasn’t completed
Date published: 2023-05-31
Rated 5 out of 5 by from Awesome It was awesome very informative and easy to follow
Date published: 2023-05-31
Rated 2 out of 5 by from Don't need animations, need things to work Generally, yeah it's useful. But it repeatedly messed up a basic home office line (square footage) to the point where I simply had to remove the deduction and pay more. It's very opaque how to make a simple change like this to the actual forms. When prompted to make the change it didn't register. What am I supposed to do about that? I don't have time to look things up. I'd rather pay an accountant who knows how to fill in boxes. Dispense with the dancing animations and give me a product that works.
Date published: 2023-05-31
Rated 1 out of 5 by from Simplicity doesn't match cost Turbo tax release around the time I first started working so other than maybe 1 or 2 returns all my returns I've ever done have been through turbo tax and the price seems to just go up 230$ was the cost of my return this time that's crazy tbh to me I'll probably no longer use turbo tax after this last filing
Date published: 2023-05-31
Rated 4 out of 5 by from Turbo Tax is Awesome! I've used it for multiple years at this point, it really makes the process easy.
Date published: 2023-05-31
Rated 5 out of 5 by from Turbo Tax helps relieve the stress! Was quick and to the point! Has all the options and is in depth.
Date published: 2023-05-31
Rated 5 out of 5 by from Great I used before it’s good they are on it when it comes to getting paid.
Date published: 2023-05-31
Rated 5 out of 5 by from Awesome Awesome explanation and awesome people so helpful and
Date published: 2023-05-30
Rated 5 out of 5 by from I love Turbo tax this year 2023 yahoo Had a great exp w last person, very patient, and great attitude
Date published: 2023-05-30
Rated 5 out of 5 by from turbo tax is great i ve always had an easy time with turbo tax makes life easy
Date published: 2023-05-30
All TurboTax® Offerings Reviews - Page 37
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Didn’t realize my taxes weren’t filed Usually I have no issues with turbo tax, however when I went to check on the status of my tax return, I realized that my tax return filed 6 weeks ago, was never filed. I didn’t realize that and didn’t receive any notification that the process wasn’t completed
Date published: 2023-05-31
Rated 5 out of 5 by from Awesome It was awesome very informative and easy to follow
Date published: 2023-05-31
Rated 2 out of 5 by from Don't need animations, need things to work Generally, yeah it's useful. But it repeatedly messed up a basic home office line (square footage) to the point where I simply had to remove the deduction and pay more. It's very opaque how to make a simple change like this to the actual forms. When prompted to make the change it didn't register. What am I supposed to do about that? I don't have time to look things up. I'd rather pay an accountant who knows how to fill in boxes. Dispense with the dancing animations and give me a product that works.
Date published: 2023-05-31
Rated 1 out of 5 by from Simplicity doesn't match cost Turbo tax release around the time I first started working so other than maybe 1 or 2 returns all my returns I've ever done have been through turbo tax and the price seems to just go up 230$ was the cost of my return this time that's crazy tbh to me I'll probably no longer use turbo tax after this last filing
Date published: 2023-05-31
Rated 4 out of 5 by from Turbo Tax is Awesome! I've used it for multiple years at this point, it really makes the process easy.
Date published: 2023-05-31
Rated 5 out of 5 by from Turbo Tax helps relieve the stress! Was quick and to the point! Has all the options and is in depth.
Date published: 2023-05-31
Rated 5 out of 5 by from Great I used before it’s good they are on it when it comes to getting paid.
Date published: 2023-05-31
Rated 5 out of 5 by from Awesome Awesome explanation and awesome people so helpful and
Date published: 2023-05-30
Rated 5 out of 5 by from I love Turbo tax this year 2023 yahoo Had a great exp w last person, very patient, and great attitude
Date published: 2023-05-30
Rated 5 out of 5 by from turbo tax is great i ve always had an easy time with turbo tax makes life easy
Date published: 2023-05-30
All TurboTax® Offerings Reviews - Page 37