TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is so easy to use! TurboTax is very user friendly and offers live help if you need it. I have yet to have a bad experience in the 6 years I've been using them to file my taxes!
Date published: 2023-04-10
Rated 5 out of 5 by from Great It was great took a little while while adjusting things but Pamela was awesome
Date published: 2023-04-10
Rated 5 out of 5 by from 2022 taxes was easy and quick to use Turbo Tax would use again
Date published: 2023-04-10
Rated 5 out of 5 by from Super Easy I do not know why we didn't use TurboTax before. Super simple and effficient
Date published: 2023-04-10
Rated 5 out of 5 by from Great Job Turbo Tax I bought a house with a 401K rollover and had a 401 distribution due to the pandemic. Everything was easy peasy
Date published: 2023-04-10
Rated 3 out of 5 by from Overcharged I was charged for self employment rate when I am NOT self employed.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo tax definitely The info was good but I should have qualified for the free version but there was not that option
Date published: 2023-04-10
Rated 4 out of 5 by from Tax return easy to follow even though doing income taxes on Turbo tax can be easy to follow, there was a glitch in doing the state. when view as to taxable income in the state of Pennsylvania, the income that was not taxable with R in the box, when filed it taxes that income so PA was shown owing taxes. Very BAD Turbo tax glitch and now I have to do an amended when the accepted return is completed. Not a happy customer.
Date published: 2023-04-10
Rated 1 out of 5 by from Would not download to Mac I PAID for the disc, but it would not download. I was told to import, using the number of the disc. I did so. When I paid to electronically file, TurboTax charged me AGAIN. Now I have to try to get the $59 back. I am very unhappy with not being able to use it to begin with, but then to be charged TWICE is very irritating.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use and informative! I have used TurboTax through the years and am confident it is the best way to go. I am satisfied with using their service.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3599
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is so easy to use! TurboTax is very user friendly and offers live help if you need it. I have yet to have a bad experience in the 6 years I've been using them to file my taxes!
Date published: 2023-04-10
Rated 5 out of 5 by from Great It was great took a little while while adjusting things but Pamela was awesome
Date published: 2023-04-10
Rated 5 out of 5 by from 2022 taxes was easy and quick to use Turbo Tax would use again
Date published: 2023-04-10
Rated 5 out of 5 by from Super Easy I do not know why we didn't use TurboTax before. Super simple and effficient
Date published: 2023-04-10
Rated 5 out of 5 by from Great Job Turbo Tax I bought a house with a 401K rollover and had a 401 distribution due to the pandemic. Everything was easy peasy
Date published: 2023-04-10
Rated 3 out of 5 by from Overcharged I was charged for self employment rate when I am NOT self employed.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo tax definitely The info was good but I should have qualified for the free version but there was not that option
Date published: 2023-04-10
Rated 4 out of 5 by from Tax return easy to follow even though doing income taxes on Turbo tax can be easy to follow, there was a glitch in doing the state. when view as to taxable income in the state of Pennsylvania, the income that was not taxable with R in the box, when filed it taxes that income so PA was shown owing taxes. Very BAD Turbo tax glitch and now I have to do an amended when the accepted return is completed. Not a happy customer.
Date published: 2023-04-10
Rated 1 out of 5 by from Would not download to Mac I PAID for the disc, but it would not download. I was told to import, using the number of the disc. I did so. When I paid to electronically file, TurboTax charged me AGAIN. Now I have to try to get the $59 back. I am very unhappy with not being able to use it to begin with, but then to be charged TWICE is very irritating.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use and informative! I have used TurboTax through the years and am confident it is the best way to go. I am satisfied with using their service.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3599