TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Italy1234 from
TurboTax is so easy to use!
TurboTax is very user friendly and offers live help if you need it. I have yet to have a bad experience in the 6 years I've been using them to file my taxes!
Date published: 2023-04-10
Rated 5 out of 5 by
Keke1204 from
Great
It was great took a little while while adjusting things but Pamela was awesome
Date published: 2023-04-10
Rated 5 out of 5 by
Cats40 from
2022 taxes
was easy and quick to use Turbo Tax would use again
Date published: 2023-04-10
Rated 5 out of 5 by
Crazyavonlady from
Super Easy
I do not know why we didn't use TurboTax before. Super simple and effficient
Date published: 2023-04-10
Rated 5 out of 5 by
crichardva from
Great Job Turbo Tax
I bought a house with a 401K rollover and had a 401 distribution due to the pandemic. Everything was easy peasy
Date published: 2023-04-10
Rated 3 out of 5 by
whatever222222 from
Overcharged
I was charged for self employment rate when I am NOT self employed.
Date published: 2023-04-10
Rated 5 out of 5 by
Duhan from
Turbo tax definitely
The info was good but I should have qualified for the free version but there was not that option
Date published: 2023-04-10
Rated 4 out of 5 by
Delfilia from
Tax return easy to follow
even though doing income taxes on Turbo tax can be easy to follow, there was a glitch in doing the state. when view as to taxable income in the state of Pennsylvania, the income that was not taxable with R in the box, when filed it taxes that income so PA was shown owing taxes. Very BAD Turbo tax glitch and now I have to do an amended when the accepted return is completed. Not a happy customer.
Date published: 2023-04-10
Rated 1 out of 5 by
tbenne from
Would not download to Mac
I PAID for the disc, but it would not download. I was told to import, using the number of the disc. I did so. When I paid to electronically file, TurboTax charged me AGAIN. Now I have to try to get the $59 back. I am very unhappy with not being able to use it to begin with, but then to be charged TWICE is very irritating.
Date published: 2023-04-10
Rated 5 out of 5 by
NancL from
Easy to use and informative!
I have used TurboTax through the years and am confident it is the best way to go. I am satisfied with using their service.
All TurboTax® Offerings Reviews - Page 3599
Date published: 2023-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Italy1234 from
TurboTax is so easy to use!
TurboTax is very user friendly and offers live help if you need it. I have yet to have a bad experience in the 6 years I've been using them to file my taxes!
Date published: 2023-04-10
Rated 5 out of 5 by
Keke1204 from
Great
It was great took a little while while adjusting things but Pamela was awesome
Date published: 2023-04-10
Rated 5 out of 5 by
Cats40 from
2022 taxes
was easy and quick to use Turbo Tax would use again
Date published: 2023-04-10
Rated 5 out of 5 by
Crazyavonlady from
Super Easy
I do not know why we didn't use TurboTax before. Super simple and effficient
Date published: 2023-04-10
Rated 5 out of 5 by
crichardva from
Great Job Turbo Tax
I bought a house with a 401K rollover and had a 401 distribution due to the pandemic. Everything was easy peasy
Date published: 2023-04-10
Rated 3 out of 5 by
whatever222222 from
Overcharged
I was charged for self employment rate when I am NOT self employed.
Date published: 2023-04-10
Rated 5 out of 5 by
Duhan from
Turbo tax definitely
The info was good but I should have qualified for the free version but there was not that option
Date published: 2023-04-10
Rated 4 out of 5 by
Delfilia from
Tax return easy to follow
even though doing income taxes on Turbo tax can be easy to follow, there was a glitch in doing the state. when view as to taxable income in the state of Pennsylvania, the income that was not taxable with R in the box, when filed it taxes that income so PA was shown owing taxes. Very BAD Turbo tax glitch and now I have to do an amended when the accepted return is completed. Not a happy customer.
Date published: 2023-04-10
Rated 1 out of 5 by
tbenne from
Would not download to Mac
I PAID for the disc, but it would not download. I was told to import, using the number of the disc. I did so. When I paid to electronically file, TurboTax charged me AGAIN. Now I have to try to get the $59 back. I am very unhappy with not being able to use it to begin with, but then to be charged TWICE is very irritating.
Date published: 2023-04-10
Rated 5 out of 5 by
NancL from
Easy to use and informative!
I have used TurboTax through the years and am confident it is the best way to go. I am satisfied with using their service.
All TurboTax® Offerings Reviews - Page 3599
Date published: 2023-04-10