TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Very helpful!!! I have been using turbotax for 5 years now and I am so satisfied with the service. Easy to use and fast. LOVE IT!!!!
Date published: 2023-04-12
Rated 5 out of 5 by from great love it love it love it good its good really easy to do
Date published: 2023-04-12
Rated 3 out of 5 by from TurboTax Deluxe - CD This is the 10th consecutive year I have used TurboTax Deluxe to do my Federal and State Tax returns. Unfortunately, I had the worst experience ever, tempered by good technical support. For the third year in a row, I thought I was buying one thing (free federal e-file and one free state return) and got less. It was frustrating. The program locked up with a request to update when I pressed the button to review my federal return. The technical support person I reached (Cheryl C.) was knowledgeable, helpful and extremely patient with my limited computer skills. Nothing we tried worked (including running updates) until she had me uninstall, then reinstall the TurboTax. That fixed the problem, but the whole thing took five hours on the phone.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is awesome. Totally awesome. They do all the work and ask all the right questions. All I had to do was click away.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is awesome! I depend on TurboTax to do all of the form-filling and tell me what to do step-by-step. I've never been led astray.
Date published: 2023-04-12
Rated 5 out of 5 by from site is easy to use Your site is easy to use. At first I made a mistake which I found and corrected.
Date published: 2023-04-12
Rated 1 out of 5 by from I DON'T RECOMEND TURBO TAX I WAS ON HOLD FOR MORE THAT AN HOUR ON PHONE WITH REPRESENTATIVE AND REPRESENTATIVE EVEN DID KNOW HOW TO SOLVE MY PROBLEM.
Date published: 2023-04-12
Rated 5 out of 5 by from Love it so much! So easy! I love using it and the live assistants are awesome. They are kind, patient and very helpful.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is easy to use! Takes you step by step and gives you suggestions to get more money.
Date published: 2023-04-12
Rated 5 out of 5 by from Love Turbo Tax My accountant used to charge us $500. Yes, I have to do the work, but Turbo Tax makes it easy.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3594
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very helpful!!! I have been using turbotax for 5 years now and I am so satisfied with the service. Easy to use and fast. LOVE IT!!!!
Date published: 2023-04-12
Rated 5 out of 5 by from great love it love it love it good its good really easy to do
Date published: 2023-04-12
Rated 3 out of 5 by from TurboTax Deluxe - CD This is the 10th consecutive year I have used TurboTax Deluxe to do my Federal and State Tax returns. Unfortunately, I had the worst experience ever, tempered by good technical support. For the third year in a row, I thought I was buying one thing (free federal e-file and one free state return) and got less. It was frustrating. The program locked up with a request to update when I pressed the button to review my federal return. The technical support person I reached (Cheryl C.) was knowledgeable, helpful and extremely patient with my limited computer skills. Nothing we tried worked (including running updates) until she had me uninstall, then reinstall the TurboTax. That fixed the problem, but the whole thing took five hours on the phone.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is awesome. Totally awesome. They do all the work and ask all the right questions. All I had to do was click away.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is awesome! I depend on TurboTax to do all of the form-filling and tell me what to do step-by-step. I've never been led astray.
Date published: 2023-04-12
Rated 5 out of 5 by from site is easy to use Your site is easy to use. At first I made a mistake which I found and corrected.
Date published: 2023-04-12
Rated 1 out of 5 by from I DON'T RECOMEND TURBO TAX I WAS ON HOLD FOR MORE THAT AN HOUR ON PHONE WITH REPRESENTATIVE AND REPRESENTATIVE EVEN DID KNOW HOW TO SOLVE MY PROBLEM.
Date published: 2023-04-12
Rated 5 out of 5 by from Love it so much! So easy! I love using it and the live assistants are awesome. They are kind, patient and very helpful.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is easy to use! Takes you step by step and gives you suggestions to get more money.
Date published: 2023-04-12
Rated 5 out of 5 by from Love Turbo Tax My accountant used to charge us $500. Yes, I have to do the work, but Turbo Tax makes it easy.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3594