TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo tax is good but my lord the fees Though i think the software and the service are good, but do you pay for it. went from free to $157 in no time, fee for deluxe to get $200 credit, fee for state, fee to take fees from fed return. So I end up with $43. Next year looking elsewhere.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo tax My first time using Trubo tax and I'm wanna keep using it
Date published: 2023-04-10
Rated 1 out of 5 by from Too much money taken from me. Too much money taken from my returns yet again. Very disappointed. Will explore different options next year.
Date published: 2023-04-10
Rated 3 out of 5 by from It is easy to understand yet expensive They keep trying to push the expensive options. However, the service is very good.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent do-it-yourself tool TurboTax was perfect for doing my personal and self-employed taxes. The information available to help guide me through the process was extremely helpful.
Date published: 2023-04-10
Rated 1 out of 5 by from not a 100% match!!! not a 100% match!!! strongly disappointed...... :(
Date published: 2023-04-10
Rated 5 out of 5 by from Adequately meets my needs. I am not very computer literate. I find it to be very user friendly.
Date published: 2023-04-10
Rated 5 out of 5 by from Very simple to update I had rental income changes in 2022. The update was so simple and stress free. Just a couple of clicks and it was all updated.
Date published: 2023-04-10
Rated 1 out of 5 by from stupid expensive stupid expensive, stupid expensive, stupid expensive
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax Good Turbo Tax product well organized and easy to follow.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3580
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax is good but my lord the fees Though i think the software and the service are good, but do you pay for it. went from free to $157 in no time, fee for deluxe to get $200 credit, fee for state, fee to take fees from fed return. So I end up with $43. Next year looking elsewhere.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo tax My first time using Trubo tax and I'm wanna keep using it
Date published: 2023-04-10
Rated 1 out of 5 by from Too much money taken from me. Too much money taken from my returns yet again. Very disappointed. Will explore different options next year.
Date published: 2023-04-10
Rated 3 out of 5 by from It is easy to understand yet expensive They keep trying to push the expensive options. However, the service is very good.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent do-it-yourself tool TurboTax was perfect for doing my personal and self-employed taxes. The information available to help guide me through the process was extremely helpful.
Date published: 2023-04-10
Rated 1 out of 5 by from not a 100% match!!! not a 100% match!!! strongly disappointed...... :(
Date published: 2023-04-10
Rated 5 out of 5 by from Adequately meets my needs. I am not very computer literate. I find it to be very user friendly.
Date published: 2023-04-10
Rated 5 out of 5 by from Very simple to update I had rental income changes in 2022. The update was so simple and stress free. Just a couple of clicks and it was all updated.
Date published: 2023-04-10
Rated 1 out of 5 by from stupid expensive stupid expensive, stupid expensive, stupid expensive
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax Good Turbo Tax product well organized and easy to follow.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3580