TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Dissatisfied Very annoyed with the upselling.Very annoyed with the upselling.Very annoyed with the upselling.
Date published: 2023-04-10
Rated 4 out of 5 by from Pretty Easy I always thought TurboTax was hard, but it turned out to be pretty simple.
Date published: 2023-04-10
Rated 5 out of 5 by from made taxes really easy user friendly. only problem is removing a form once you have started on it, i.e. a foreign income form, which i accidentally selected. there is no way to delete it once you start it.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use Have used it for several years. Excellent, easy and informative
Date published: 2023-04-10
Rated 5 out of 5 by from Straight forward I love all the tax knowledge that directly benefits my family's wallet. Thank you for the quick help!
Date published: 2023-04-10
Rated 1 out of 5 by from Why was it more difficult I use to love Turbo. This might be my last year. It seemed to get more difficult and took more time and trying to get help wasn't helpful
Date published: 2023-04-10
Rated 5 out of 5 by from Safe and efficient way to do your own taxes I use TurboTax every year and trust it's system to check my return and answer any questions along the way. I've used the LiveAgent a few times and have had great experiences.
Date published: 2023-04-10
Rated 3 out of 5 by from Federal Returns are a Breeze with TurboTax. Federal Returns are a Breeze with TurboTax, however I found that the state taxes were more cumbersome and potentially not worth the price of filing due to needing to in forms directly and less helpful prompts. Rachel a Turbo Tax advisor provided some helpful tips and tricks on the state filing issue that I was having.
Date published: 2023-04-10
Rated 3 out of 5 by from Price Increase will go somewhere else next year Turbo tax is user friendly and I've been using it for a few years. I like that all my info is already in there making filing easier, but the price increase for what I'm using it for isn't worth it to me. I could have someone file for me do less work for the price I paid this year.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! Turbo Tax is so convenient and helpful. I always get the most for my money and recommend to others regularly.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3577
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Dissatisfied Very annoyed with the upselling.Very annoyed with the upselling.Very annoyed with the upselling.
Date published: 2023-04-10
Rated 4 out of 5 by from Pretty Easy I always thought TurboTax was hard, but it turned out to be pretty simple.
Date published: 2023-04-10
Rated 5 out of 5 by from made taxes really easy user friendly. only problem is removing a form once you have started on it, i.e. a foreign income form, which i accidentally selected. there is no way to delete it once you start it.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use Have used it for several years. Excellent, easy and informative
Date published: 2023-04-10
Rated 5 out of 5 by from Straight forward I love all the tax knowledge that directly benefits my family's wallet. Thank you for the quick help!
Date published: 2023-04-10
Rated 1 out of 5 by from Why was it more difficult I use to love Turbo. This might be my last year. It seemed to get more difficult and took more time and trying to get help wasn't helpful
Date published: 2023-04-10
Rated 5 out of 5 by from Safe and efficient way to do your own taxes I use TurboTax every year and trust it's system to check my return and answer any questions along the way. I've used the LiveAgent a few times and have had great experiences.
Date published: 2023-04-10
Rated 3 out of 5 by from Federal Returns are a Breeze with TurboTax. Federal Returns are a Breeze with TurboTax, however I found that the state taxes were more cumbersome and potentially not worth the price of filing due to needing to in forms directly and less helpful prompts. Rachel a Turbo Tax advisor provided some helpful tips and tricks on the state filing issue that I was having.
Date published: 2023-04-10
Rated 3 out of 5 by from Price Increase will go somewhere else next year Turbo tax is user friendly and I've been using it for a few years. I like that all my info is already in there making filing easier, but the price increase for what I'm using it for isn't worth it to me. I could have someone file for me do less work for the price I paid this year.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! Turbo Tax is so convenient and helpful. I always get the most for my money and recommend to others regularly.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3577