TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from turbo tax was awesome it was easy to use and very good since it explains the steps to be able to do your taxes, it is very easy to use.
Date published: 2023-04-10
Rated 1 out of 5 by from Misleading process I was not informed that I had to pay for the deluxe version to complete my taxes until the end of the process.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy and convenient filing Easy step-by-step instruction. Able to bring back previous filing records which will save time and allow side-by-side comparison with the previous year.
Date published: 2023-04-10
Rated 4 out of 5 by from One thing missing that would make it perfect There are times when you need to talk to someone in person to help with a problem. That is hard to do. Last year my taxes were rejected on tax day so I just printed them and sent them off. I spent the rest of the year trying to tell you all I had mailed them because I couldn't figure out what AGI number I should put in. I only had one AGI number and they didn't like it. I was at a loss as to what I should do because that was the only number I had.
Date published: 2023-04-10
Rated 5 out of 5 by from I love Turbo Tax Turbotax has filed my taxes for 12 years now accurately with excellent tax refunds due to me done efficiently. Very easy to follow.
Date published: 2023-04-10
Rated 4 out of 5 by from Easiest tool for DIY Overall, TT is probably the only way I could do my taxes myself. Sometimes it gets stuck in a loop and keeps bringing you back to the same steps, but eventually it works its way out.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy way to do my taxes I like the option of buying the license code so that I can do my taxes and my kids.. without drama or extra cost.
Date published: 2023-04-10
Rated 5 out of 5 by from always easy! I love how they input things from year before. It is a wonderful way to keep track over the years and get it done quickly.
Date published: 2023-04-10
Rated 2 out of 5 by from Very disappointed this year Have had to refile numerous times because if I’d code. Turbo tax should have updated information on that code. It should have caught that my code was not entered.
Date published: 2023-04-10
Rated 4 out of 5 by from Tax I use Turbo Tax every year because it is simple and easy to use.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3556
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax was awesome it was easy to use and very good since it explains the steps to be able to do your taxes, it is very easy to use.
Date published: 2023-04-10
Rated 1 out of 5 by from Misleading process I was not informed that I had to pay for the deluxe version to complete my taxes until the end of the process.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy and convenient filing Easy step-by-step instruction. Able to bring back previous filing records which will save time and allow side-by-side comparison with the previous year.
Date published: 2023-04-10
Rated 4 out of 5 by from One thing missing that would make it perfect There are times when you need to talk to someone in person to help with a problem. That is hard to do. Last year my taxes were rejected on tax day so I just printed them and sent them off. I spent the rest of the year trying to tell you all I had mailed them because I couldn't figure out what AGI number I should put in. I only had one AGI number and they didn't like it. I was at a loss as to what I should do because that was the only number I had.
Date published: 2023-04-10
Rated 5 out of 5 by from I love Turbo Tax Turbotax has filed my taxes for 12 years now accurately with excellent tax refunds due to me done efficiently. Very easy to follow.
Date published: 2023-04-10
Rated 4 out of 5 by from Easiest tool for DIY Overall, TT is probably the only way I could do my taxes myself. Sometimes it gets stuck in a loop and keeps bringing you back to the same steps, but eventually it works its way out.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy way to do my taxes I like the option of buying the license code so that I can do my taxes and my kids.. without drama or extra cost.
Date published: 2023-04-10
Rated 5 out of 5 by from always easy! I love how they input things from year before. It is a wonderful way to keep track over the years and get it done quickly.
Date published: 2023-04-10
Rated 2 out of 5 by from Very disappointed this year Have had to refile numerous times because if I’d code. Turbo tax should have updated information on that code. It should have caught that my code was not entered.
Date published: 2023-04-10
Rated 4 out of 5 by from Tax I use Turbo Tax every year because it is simple and easy to use.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3556