TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from The instruction sheets are horrible in 2022 The title about says it all... I've printed returns for several people in my family, and the instructions sheets are either missing information or not there at all. Very shotty QC...these forms should be done long before the Fed/States finishes their final version of the forms.
Date published: 2023-04-10
Rated 5 out of 5 by from Better than private tax consultant We had the tax return done by a private tax preparation company after 8 years with Turbo Tax. Not liking the result, we went back to Turbo Tax and received a $500 difference. Turbo Tax is more thorough, worth the time and effort.
Date published: 2023-04-10
Rated 4 out of 5 by from My Experience Was impressed with the simplicity of TurboTax, wasn't a big fan of having to pay more as you continue to file, but it was doable.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is great easy. Turbo Tax was great. Easy to use for me. Talked me through everything
Date published: 2023-04-10
Rated 4 out of 5 by from does the job using 4 years wish it would take us direct to what
Date published: 2023-04-10
Rated 5 out of 5 by from stress is over yeah! thanks for the help. procrastinating is over.2022 in the can
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax Review Everything was fine except for the sate of Arizona charitable contributions. On the 2022 Standard deduction increase for charitable contributions Turbo Tax automatically filled in box 5C and I could not change it to the correct amount because it was shaded by the software and I could not correct it. Turbo Tax incorrectly filled in my total charitable cash contributions ($3254) but it should have been the contributions made in 2022 that I claimed an AZ cerdit for ($2883). This didn't impact the bottom line of my refund but it did cause the wrong amount of credits taken in 2022 and the wrong carryover of the credits for AZ. This will wash over time but please correct this flaw for future years.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Great system been using for years. ................
Date published: 2023-04-10
Rated 5 out of 5 by from So Easy and Thorough I taught my daughter to use Turbotax and she said, "This is a very cool program." She's a new business owner and I feel relieved to have this software to make my life easier.
Date published: 2023-04-10
Rated 5 out of 5 by from quick and easy Easy to use. Walks you thru most steps. side bar of explanations most of the time helpful. I don't use it but transporting in info is a nice touch. I LIKE TO SEE AND UNDERSTAND WHAT IS BEING ENTERED WHERE AND WHY. Not crazy about the motivational drawings if you must use them make them more colorful and funnier. They are a little insulting to intelligence. (It's tax not a party. More like a game They must be paid. Breaking even is the key. Even if you are getting a return, you've done something wrong. You let interest on your money go to someone else If you owe then you have a penalty. So strive to understand and break even )
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3547
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from The instruction sheets are horrible in 2022 The title about says it all... I've printed returns for several people in my family, and the instructions sheets are either missing information or not there at all. Very shotty QC...these forms should be done long before the Fed/States finishes their final version of the forms.
Date published: 2023-04-10
Rated 5 out of 5 by from Better than private tax consultant We had the tax return done by a private tax preparation company after 8 years with Turbo Tax. Not liking the result, we went back to Turbo Tax and received a $500 difference. Turbo Tax is more thorough, worth the time and effort.
Date published: 2023-04-10
Rated 4 out of 5 by from My Experience Was impressed with the simplicity of TurboTax, wasn't a big fan of having to pay more as you continue to file, but it was doable.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is great easy. Turbo Tax was great. Easy to use for me. Talked me through everything
Date published: 2023-04-10
Rated 4 out of 5 by from does the job using 4 years wish it would take us direct to what
Date published: 2023-04-10
Rated 5 out of 5 by from stress is over yeah! thanks for the help. procrastinating is over.2022 in the can
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax Review Everything was fine except for the sate of Arizona charitable contributions. On the 2022 Standard deduction increase for charitable contributions Turbo Tax automatically filled in box 5C and I could not change it to the correct amount because it was shaded by the software and I could not correct it. Turbo Tax incorrectly filled in my total charitable cash contributions ($3254) but it should have been the contributions made in 2022 that I claimed an AZ cerdit for ($2883). This didn't impact the bottom line of my refund but it did cause the wrong amount of credits taken in 2022 and the wrong carryover of the credits for AZ. This will wash over time but please correct this flaw for future years.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Great system been using for years. ................
Date published: 2023-04-10
Rated 5 out of 5 by from So Easy and Thorough I taught my daughter to use Turbotax and she said, "This is a very cool program." She's a new business owner and I feel relieved to have this software to make my life easier.
Date published: 2023-04-10
Rated 5 out of 5 by from quick and easy Easy to use. Walks you thru most steps. side bar of explanations most of the time helpful. I don't use it but transporting in info is a nice touch. I LIKE TO SEE AND UNDERSTAND WHAT IS BEING ENTERED WHERE AND WHY. Not crazy about the motivational drawings if you must use them make them more colorful and funnier. They are a little insulting to intelligence. (It's tax not a party. More like a game They must be paid. Breaking even is the key. Even if you are getting a return, you've done something wrong. You let interest on your money go to someone else If you owe then you have a penalty. So strive to understand and break even )
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3547