TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to use Thankful for a platform that takes you step by step!
Date published: 2023-04-12
Rated 5 out of 5 by from better than doing it alone I would hate to try do do this alone and I like being able to do it in multiple sessions
Date published: 2023-04-12
Rated 1 out of 5 by from Too Expensive I was going to drop my taxes off with Jackson Hewitt, but they told me it would be around $320, which sounded awfully expensive. Turbo tax ended up costing me $289. Not worth the hassle and runaround when you try and contact an expert. a lot of talk with no added benefits.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax nailed it! Fast and really friendly interface. Since the very first start to the filing step everything was smooth. Love it.
Date published: 2023-04-12
Rated 3 out of 5 by from incomplete state tax Turbo Tax Nebraska State return does not, and has not for the last three years, the State Property school credit built in. If I would have transmitted via Turbo Tax I would have lost over $1,500 of tax refund from the state. Very poor program that misses that much.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is Easy! Turbo Tax really makes it about as easy as you can make it for taxes. I enjoy the fact that the tool thinks through all of the possible scenarios and does all the guess work for you. I'll continue to use it every year. My only consideration is for TurboTax to not use too many third parties as sales pitches.
Date published: 2023-04-12
Rated 3 out of 5 by from A glitch in a Form For the past 3 years I have had to ask to Tech Support for Form 2555. It has a glitch and did not get fixed yet and most agents are not knowledgable enough to understand and resolve it. Need supervisor.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is an excellent product. I have used TurboTax for nearly a decade and have been satisfied every year. The software is easy to use and provides great explanations of tax law.
Date published: 2023-04-12
Rated 5 out of 5 by from So Easy Turbotax has a really easy walkthrough process that streamlines the Tax filing experience!
Date published: 2023-04-12
Rated 4 out of 5 by from Good, but too silly TurboTax is a good, thorough tax program. However, it appears to be designed for children to use. I think that TurboTax could charge less money for their program if they didn't spend so much money on graphic designers adding people dancing, or silly fireworks whenever you hit a button. Keep it simple and keep it affordable. For this reason, I'm considering just filing on paper next year.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3542
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Thankful for a platform that takes you step by step!
Date published: 2023-04-12
Rated 5 out of 5 by from better than doing it alone I would hate to try do do this alone and I like being able to do it in multiple sessions
Date published: 2023-04-12
Rated 1 out of 5 by from Too Expensive I was going to drop my taxes off with Jackson Hewitt, but they told me it would be around $320, which sounded awfully expensive. Turbo tax ended up costing me $289. Not worth the hassle and runaround when you try and contact an expert. a lot of talk with no added benefits.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax nailed it! Fast and really friendly interface. Since the very first start to the filing step everything was smooth. Love it.
Date published: 2023-04-12
Rated 3 out of 5 by from incomplete state tax Turbo Tax Nebraska State return does not, and has not for the last three years, the State Property school credit built in. If I would have transmitted via Turbo Tax I would have lost over $1,500 of tax refund from the state. Very poor program that misses that much.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is Easy! Turbo Tax really makes it about as easy as you can make it for taxes. I enjoy the fact that the tool thinks through all of the possible scenarios and does all the guess work for you. I'll continue to use it every year. My only consideration is for TurboTax to not use too many third parties as sales pitches.
Date published: 2023-04-12
Rated 3 out of 5 by from A glitch in a Form For the past 3 years I have had to ask to Tech Support for Form 2555. It has a glitch and did not get fixed yet and most agents are not knowledgable enough to understand and resolve it. Need supervisor.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is an excellent product. I have used TurboTax for nearly a decade and have been satisfied every year. The software is easy to use and provides great explanations of tax law.
Date published: 2023-04-12
Rated 5 out of 5 by from So Easy Turbotax has a really easy walkthrough process that streamlines the Tax filing experience!
Date published: 2023-04-12
Rated 4 out of 5 by from Good, but too silly TurboTax is a good, thorough tax program. However, it appears to be designed for children to use. I think that TurboTax could charge less money for their program if they didn't spend so much money on graphic designers adding people dancing, or silly fireworks whenever you hit a button. Keep it simple and keep it affordable. For this reason, I'm considering just filing on paper next year.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3542