TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Benji69 from
Stoked
It was fast and cheap. Not much else to say. Let's hope my personal info stays safe.
Date published: 2023-04-10
Rated 3 out of 5 by
fUTT53065306 from
Trying to sell me up the entire way
I know that you are obligated to offer a free product for simple returns like mine but you are constantly trying to milk money from filers throughout the process. Really did not like that.
Date published: 2023-04-10
Rated 4 out of 5 by
Roholl2 from
Love Turbo Tax
It's easy to use, instructions are clear. Have been filing my own taxes for years.
Date published: 2023-04-10
Rated 3 out of 5 by
Idontuseanickname from
TurboTax is not as helpful as it used to be
I prefer the filling in of forms method to the "Answer our questions and we will fill in the forms for you" method of doing taxes. The more removed I become from the process the less my needs are met. I will definitely not be using the on line version next year.
Date published: 2023-04-10
Rated 5 out of 5 by
auntieabs16 from
Turbo Tax is Great!
We received the help we needed and got it done! WE ARE HAPPY TO BE DONE
Date published: 2023-04-10
Rated 1 out of 5 by
FU TurboTax seriously from
Just the worst
Every year this site does less, remembers less of my info from screen to screen, and gets worse at importing info from banks, usually completely missing multiple accounts from the same bank and just getting numbers wrong. If you're going to spend so much money lobbying to keep taxes impossible to do on our own, at least make this experience less miserable, error prone, and confusing.
Date published: 2023-04-10
Rated 4 out of 5 by
PattiMaga from
Very easy to use, good instructions
Easy to use, good instructions, but problem moving past the email verification
Date published: 2023-04-10
Rated 3 out of 5 by
Bee Cool from
Glitchy
Not happy this year. TurboTax user since 1994? Wouldn't let me delete a state form that was in error from a Schwab download but that I didn't need since it had no impact on taxes. I had to paper file OK tax after paying for a state e file. However, store bought cd version much better that previous couple years using online version since I could actually see the forms even though the delete form process didn't work. the form kept popping back in causing the error.
Date published: 2023-04-10
Rated 1 out of 5 by
Sam 21 Smith from
Turbo Tax will do anything to get your money
Even through i skipped every single add saying I need to upgrade or im making a mistake i didn't made it all the way to the end just to be told i can not continue on HAVE to upgrade to the premium and pay $120 because they could not proceed on the version i as using.
Date published: 2023-04-10
Rated 5 out of 5 by
Chris786 from
Customer for years and years!!
Every year it's a smooth experience that is just painless and worry free.
All TurboTax® Offerings Reviews - Page 3532
Date published: 2023-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Benji69 from
Stoked
It was fast and cheap. Not much else to say. Let's hope my personal info stays safe.
Date published: 2023-04-10
Rated 3 out of 5 by
fUTT53065306 from
Trying to sell me up the entire way
I know that you are obligated to offer a free product for simple returns like mine but you are constantly trying to milk money from filers throughout the process. Really did not like that.
Date published: 2023-04-10
Rated 4 out of 5 by
Roholl2 from
Love Turbo Tax
It's easy to use, instructions are clear. Have been filing my own taxes for years.
Date published: 2023-04-10
Rated 3 out of 5 by
Idontuseanickname from
TurboTax is not as helpful as it used to be
I prefer the filling in of forms method to the "Answer our questions and we will fill in the forms for you" method of doing taxes. The more removed I become from the process the less my needs are met. I will definitely not be using the on line version next year.
Date published: 2023-04-10
Rated 5 out of 5 by
auntieabs16 from
Turbo Tax is Great!
We received the help we needed and got it done! WE ARE HAPPY TO BE DONE
Date published: 2023-04-10
Rated 1 out of 5 by
FU TurboTax seriously from
Just the worst
Every year this site does less, remembers less of my info from screen to screen, and gets worse at importing info from banks, usually completely missing multiple accounts from the same bank and just getting numbers wrong. If you're going to spend so much money lobbying to keep taxes impossible to do on our own, at least make this experience less miserable, error prone, and confusing.
Date published: 2023-04-10
Rated 4 out of 5 by
PattiMaga from
Very easy to use, good instructions
Easy to use, good instructions, but problem moving past the email verification
Date published: 2023-04-10
Rated 3 out of 5 by
Bee Cool from
Glitchy
Not happy this year. TurboTax user since 1994? Wouldn't let me delete a state form that was in error from a Schwab download but that I didn't need since it had no impact on taxes. I had to paper file OK tax after paying for a state e file. However, store bought cd version much better that previous couple years using online version since I could actually see the forms even though the delete form process didn't work. the form kept popping back in causing the error.
Date published: 2023-04-10
Rated 1 out of 5 by
Sam 21 Smith from
Turbo Tax will do anything to get your money
Even through i skipped every single add saying I need to upgrade or im making a mistake i didn't made it all the way to the end just to be told i can not continue on HAVE to upgrade to the premium and pay $120 because they could not proceed on the version i as using.
Date published: 2023-04-10
Rated 5 out of 5 by
Chris786 from
Customer for years and years!!
Every year it's a smooth experience that is just painless and worry free.
All TurboTax® Offerings Reviews - Page 3532
Date published: 2023-04-10