TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax for Dummies Older people need more clues, we got stuck on some silly things, a clue that the format box, isn’t a box to type in May have helped us. Thanks
Date published: 2023-06-16
Rated 5 out of 5 by from Very helpful in my panic of Rejection I can appreciate the help given at this time of being confused. Desire was very knowledgeable kind and patient.
Date published: 2023-06-16
Rated 5 out of 5 by from Great Help me with things I didn't know. About Michigan taxes
Date published: 2023-06-16
Rated 5 out of 5 by from TurboTax Streamlines the process - Makes it Easy! TurboTax makes the whole tax return process so easy, and they ask important questions to help you maximize the return, and all write-offs.
Date published: 2023-06-16
Rated 5 out of 5 by from TurboTax is very efficient, saves time and stress Got my refund very quickly. The software has gotten better and I am able to get a larger refund than with other tax software
Date published: 2023-06-16
Rated 5 out of 5 by from Turbo Tax is easy and awesome It was easy to understand and easy guidance, love the experience.
Date published: 2023-06-16
Rated 4 out of 5 by from Good product! The headers with their descriptions are invaluable. The simplicity and coherence used to guide you through makes this product the best of its kind.
Date published: 2023-06-16
Rated 5 out of 5 by from Turbo Tax is efficient and easy to use. Tax experts were really good. In my 2021 returns I inadvertantly ommitted including my social security income - I was surprised and dissa pointed that Turbo Tax did not give me a prompt to say have you forgotten to enter them - it cost me a significant penalty.
Date published: 2023-06-16
Rated 1 out of 5 by from Frustrating features Does not allow me to go back to W-2 entries. Does not allow but 2 ID types for e-filing. I am not in the US and do not have my driver's license. Why can I not use a passport? When in a section and I find it is inappropriate, it does not allow me to get out and keeps teling me this section needs work. This is frustrating.
Date published: 2023-06-16
Rated 5 out of 5 by from 1 Love using turbo tax use it every year.!!!!!!!!!!!
Date published: 2023-06-16
All TurboTax® Offerings Reviews - Page 354
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax for Dummies Older people need more clues, we got stuck on some silly things, a clue that the format box, isn’t a box to type in May have helped us. Thanks
Date published: 2023-06-16
Rated 5 out of 5 by from Very helpful in my panic of Rejection I can appreciate the help given at this time of being confused. Desire was very knowledgeable kind and patient.
Date published: 2023-06-16
Rated 5 out of 5 by from Great Help me with things I didn't know. About Michigan taxes
Date published: 2023-06-16
Rated 5 out of 5 by from TurboTax Streamlines the process - Makes it Easy! TurboTax makes the whole tax return process so easy, and they ask important questions to help you maximize the return, and all write-offs.
Date published: 2023-06-16
Rated 5 out of 5 by from TurboTax is very efficient, saves time and stress Got my refund very quickly. The software has gotten better and I am able to get a larger refund than with other tax software
Date published: 2023-06-16
Rated 5 out of 5 by from Turbo Tax is easy and awesome It was easy to understand and easy guidance, love the experience.
Date published: 2023-06-16
Rated 4 out of 5 by from Good product! The headers with their descriptions are invaluable. The simplicity and coherence used to guide you through makes this product the best of its kind.
Date published: 2023-06-16
Rated 5 out of 5 by from Turbo Tax is efficient and easy to use. Tax experts were really good. In my 2021 returns I inadvertantly ommitted including my social security income - I was surprised and dissa pointed that Turbo Tax did not give me a prompt to say have you forgotten to enter them - it cost me a significant penalty.
Date published: 2023-06-16
Rated 1 out of 5 by from Frustrating features Does not allow me to go back to W-2 entries. Does not allow but 2 ID types for e-filing. I am not in the US and do not have my driver's license. Why can I not use a passport? When in a section and I find it is inappropriate, it does not allow me to get out and keeps teling me this section needs work. This is frustrating.
Date published: 2023-06-16
Rated 5 out of 5 by from 1 Love using turbo tax use it every year.!!!!!!!!!!!
Date published: 2023-06-16
All TurboTax® Offerings Reviews - Page 354