TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbotax rules Turbotax made filing quick and simple. Everything was explained in detail and language that made it understood.
Date published: 2023-04-10
Rated 3 out of 5 by from Get's the job done. Do not like the repeated sales pitches for upgrades or sharing info with 3rd party marketers.
Date published: 2023-04-10
Rated 5 out of 5 by from Worth every penny! I worked for 5 different businesses and started my own business in 2022. I was terrified of doing my deductions and the general hassle of taxes. Thanks to Turbo Tax I finished filing within an hour and feel 100% confident in my return!
Date published: 2023-04-10
Rated 4 out of 5 by from Bug I accidentally answered the disaster relief question incorrectly. It generated form 8915F-T. Went back and changed my answers but it kept generated the form. I tried to remove the form but was unable. Had to input all my data again.
Date published: 2023-04-10
Rated 4 out of 5 by from Was easy, It's harder to get my W-2's from Restaurants than just put them in. Turbo tax is easy, they take a lot of your federal return but I literally couldn't do this by myself so whatever.
Date published: 2023-04-10
Rated 4 out of 5 by from Good product to ude I liked purchasing a disc much better than purchasing it on-line Why wasn't a dics available when I got it from Meijers?
Date published: 2023-04-10
Rated 4 out of 5 by from Overall, a good product. I have used this product for years, but I am considering having my taxes done professionally because it's impossible to get answers for specific situations. Trying to find specific areas within the software are darn near impossible.
Date published: 2023-04-10
Rated 4 out of 5 by from great but getting expensive great but cost has risen whatever I'm done with this
Date published: 2023-04-10
Rated 3 out of 5 by from Good, with a weird glitch Everything went swimmingly, until the subroutine decided a Form 2106 needed to be added to my tax return. There was no assistance (help button, etc.) on the page where I was expected to enter a 2% amount. Two percent of what? I had to spend 75 minutes on the phone with tech support to get that sorted.
Date published: 2023-04-10
Rated 3 out of 5 by from Good But... I have used TurboTax for about the past 12 years. I had more issues this year than in the past. Errors when trying to update program, errors with mortgage interest, and even at the end in trying to eFile state.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3529
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax rules Turbotax made filing quick and simple. Everything was explained in detail and language that made it understood.
Date published: 2023-04-10
Rated 3 out of 5 by from Get's the job done. Do not like the repeated sales pitches for upgrades or sharing info with 3rd party marketers.
Date published: 2023-04-10
Rated 5 out of 5 by from Worth every penny! I worked for 5 different businesses and started my own business in 2022. I was terrified of doing my deductions and the general hassle of taxes. Thanks to Turbo Tax I finished filing within an hour and feel 100% confident in my return!
Date published: 2023-04-10
Rated 4 out of 5 by from Bug I accidentally answered the disaster relief question incorrectly. It generated form 8915F-T. Went back and changed my answers but it kept generated the form. I tried to remove the form but was unable. Had to input all my data again.
Date published: 2023-04-10
Rated 4 out of 5 by from Was easy, It's harder to get my W-2's from Restaurants than just put them in. Turbo tax is easy, they take a lot of your federal return but I literally couldn't do this by myself so whatever.
Date published: 2023-04-10
Rated 4 out of 5 by from Good product to ude I liked purchasing a disc much better than purchasing it on-line Why wasn't a dics available when I got it from Meijers?
Date published: 2023-04-10
Rated 4 out of 5 by from Overall, a good product. I have used this product for years, but I am considering having my taxes done professionally because it's impossible to get answers for specific situations. Trying to find specific areas within the software are darn near impossible.
Date published: 2023-04-10
Rated 4 out of 5 by from great but getting expensive great but cost has risen whatever I'm done with this
Date published: 2023-04-10
Rated 3 out of 5 by from Good, with a weird glitch Everything went swimmingly, until the subroutine decided a Form 2106 needed to be added to my tax return. There was no assistance (help button, etc.) on the page where I was expected to enter a 2% amount. Two percent of what? I had to spend 75 minutes on the phone with tech support to get that sorted.
Date published: 2023-04-10
Rated 3 out of 5 by from Good But... I have used TurboTax for about the past 12 years. I had more issues this year than in the past. Errors when trying to update program, errors with mortgage interest, and even at the end in trying to eFile state.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3529