TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 2 out of 5 by
Wtf yo from
Pay as much online as with a professional.
Some not explained well.got 500 less this year and paid more intaxes
Date published: 2023-04-10
Rated 5 out of 5 by
Sjobie from
Awesome App
Filing my taxes was easy and complete with Turbo Tax!
Date published: 2023-04-10
Rated 2 out of 5 by
Phil3333 from
Too many screens
Hardest part was after the tax returns were none. The extra screens and typing my and my spouse names again and again.
Date published: 2023-04-10
Rated 1 out of 5 by
Josh231312132 from
How horrible
It's horrible that turbo tax charged me 45$ for a credit card transaction. Labeled as for my convenience charge. For no reason does it cost this much to perform a credit card transaction.
Date published: 2023-04-10
Rated 3 out of 5 by
dcdc123 from
The product is well done but...
I had 2 problems w TT. First, every few screens you try to sell me an upgrade to my product choice. Very annoying after the first few times! Second, I found it difficult to fine a few simple things. For example, when I wanted to print my returns BEFORE I had filed, I spent a very long time and several questions on the internet to get there. There were other things like this during my use of TT. It also got to be very annoying. When I got stuck, another request to upgrade so I could talk to someone popped up! Finally, somehow I ended up with the Premium product by mistake. I did not need it and it forced me to go through a whole bunch of questions that did not apply to me. So, IF I use TT again next year, I will pay very close attention to this issue and stay with the Basic product! I'm not certain I will return to TT tho.
Date published: 2023-04-10
Rated 5 out of 5 by
DeanRock from
Turbo Tax beats heading out of the House
3rd year in a row I've used Turbo Tax. Simple Instructions.
Date published: 2023-04-10
Rated 5 out of 5 by
Beth22221986 from
thanks for making it simple!
the easiet way to file. I have used this service for years and plan to continue.
Date published: 2023-04-10
Rated 5 out of 5 by
Microbiome from
Efficient and effective
Great help through Live. It took considerably less time than I anticipated.
Date published: 2023-04-10
Rated 4 out of 5 by
CatLover54684984 from
Schedule C needs improvement
I like being able to file taxes at my own pace, but filling under a schedule c can be more explanatory. It's a bit confusing and there are not much helpful tips for deductions. Any reviews at the end of my filing had no explanation as to what I was looking for or why, so I was left with questions. It should be more user friendly, otherwise I'd rather file in person with an expert and not be as frustrated.
Date published: 2023-04-10
Rated 5 out of 5 by
Clarke9 from
Turbo Tax is amazing
This was my first experience at filing for myself. The pathway was very easy to follow and I was very comfortable entering my information as I had a tax expert assisting me along the way. Im already excited about filing next year.
All TurboTax® Offerings Reviews - Page 3518
Date published: 2023-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Wtf yo from
Pay as much online as with a professional.
Some not explained well.got 500 less this year and paid more intaxes
Date published: 2023-04-10
Rated 5 out of 5 by
Sjobie from
Awesome App
Filing my taxes was easy and complete with Turbo Tax!
Date published: 2023-04-10
Rated 2 out of 5 by
Phil3333 from
Too many screens
Hardest part was after the tax returns were none. The extra screens and typing my and my spouse names again and again.
Date published: 2023-04-10
Rated 1 out of 5 by
Josh231312132 from
How horrible
It's horrible that turbo tax charged me 45$ for a credit card transaction. Labeled as for my convenience charge. For no reason does it cost this much to perform a credit card transaction.
Date published: 2023-04-10
Rated 3 out of 5 by
dcdc123 from
The product is well done but...
I had 2 problems w TT. First, every few screens you try to sell me an upgrade to my product choice. Very annoying after the first few times! Second, I found it difficult to fine a few simple things. For example, when I wanted to print my returns BEFORE I had filed, I spent a very long time and several questions on the internet to get there. There were other things like this during my use of TT. It also got to be very annoying. When I got stuck, another request to upgrade so I could talk to someone popped up! Finally, somehow I ended up with the Premium product by mistake. I did not need it and it forced me to go through a whole bunch of questions that did not apply to me. So, IF I use TT again next year, I will pay very close attention to this issue and stay with the Basic product! I'm not certain I will return to TT tho.
Date published: 2023-04-10
Rated 5 out of 5 by
DeanRock from
Turbo Tax beats heading out of the House
3rd year in a row I've used Turbo Tax. Simple Instructions.
Date published: 2023-04-10
Rated 5 out of 5 by
Beth22221986 from
thanks for making it simple!
the easiet way to file. I have used this service for years and plan to continue.
Date published: 2023-04-10
Rated 5 out of 5 by
Microbiome from
Efficient and effective
Great help through Live. It took considerably less time than I anticipated.
Date published: 2023-04-10
Rated 4 out of 5 by
CatLover54684984 from
Schedule C needs improvement
I like being able to file taxes at my own pace, but filling under a schedule c can be more explanatory. It's a bit confusing and there are not much helpful tips for deductions. Any reviews at the end of my filing had no explanation as to what I was looking for or why, so I was left with questions. It should be more user friendly, otherwise I'd rather file in person with an expert and not be as frustrated.
Date published: 2023-04-10
Rated 5 out of 5 by
Clarke9 from
Turbo Tax is amazing
This was my first experience at filing for myself. The pathway was very easy to follow and I was very comfortable entering my information as I had a tax expert assisting me along the way. Im already excited about filing next year.
All TurboTax® Offerings Reviews - Page 3518
Date published: 2023-04-10