TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
Greg20230 from
Turbotax never seems to improve; Gets worse
As an ex-pat, it's very frustrating that I need to pay with a credit card associated with a US address - as I don't have one. Had to ask someone to pay for me - absurd in this day and age.
Date published: 2023-05-31
Rated 5 out of 5 by
patrjohn2146 from
John was very helpful
He was very helpful with the information I needed help with.
Date published: 2023-05-31
Rated 1 out of 5 by
bigb00tybitch from
Total ripoff
Yes, the product is useful and streamlines the tax process. But the cost is ridiculous if you have anything beyond a W-2 that only applies to one state.
Date published: 2023-05-31
Rated 5 out of 5 by
flower bomb from
turbo tax is great
i had a difficult ,which turbo tax help me.they have been alot of help.
Date published: 2023-05-31
Rated 4 out of 5 by
BreezyRayn69 from
Turbotax works great
Product works good it is easy to use will use it again.
Date published: 2023-05-31
Rated 5 out of 5 by
DrMiMi from
Beat the clock!
This was the easiest year yet! I have to prepare both mine and my mother's each year - we "beat the clock" for both of us! YIPPEE!!
Date published: 2023-05-31
Rated 5 out of 5 by
Jerry from Florida from
Turbo Tax is easy to use.
Tax program was easy to use and understand. Was able to do my taxes in one day and hae refund sent directly to my checking account.
Date published: 2023-05-31
Rated 1 out of 5 by
LinLou222 from
No Help When You Need It!
I have used this program in the past and found it easy to use however I didn't need help with my return until this year. I filed the on tax day and have continued to have the same error code that the file said they would take care of. It never did and I kept having to refile the tax and getting the same rejection code. Their end would be to file it by mail. It was a simple fix that I had to find out myself by refilling the taxes. I was on the income page that on health care by employer section. When going to next section it turned to the next letter selection: in my case saying my insurance was the Obama Insurance not my paid by my own employee plan. They couldn't find what I needed to do for 6 weeks. This is very bad and they refused to credit back my fees. Now I got to pay and deal with IRS late fees myself, Not good at all.
Date published: 2023-05-31
Rated 5 out of 5 by
Arthur865 from
Great Service !!
Turbo tax was super fast and easy. Step by step, everything was self explanatory, will be returning.
Date published: 2023-05-31
Rated 5 out of 5 by
BrandiF from
TurboTax really is awesome!
I switched to TT about 10 years ago. Everything is so easy to do. Auto imports help prevent my carpal tunnel that I usually get this time of year.
All TurboTax® Offerings Reviews - Page 36
Date published: 2023-05-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Greg20230 from
Turbotax never seems to improve; Gets worse
As an ex-pat, it's very frustrating that I need to pay with a credit card associated with a US address - as I don't have one. Had to ask someone to pay for me - absurd in this day and age.
Date published: 2023-05-31
Rated 5 out of 5 by
patrjohn2146 from
John was very helpful
He was very helpful with the information I needed help with.
Date published: 2023-05-31
Rated 1 out of 5 by
bigb00tybitch from
Total ripoff
Yes, the product is useful and streamlines the tax process. But the cost is ridiculous if you have anything beyond a W-2 that only applies to one state.
Date published: 2023-05-31
Rated 5 out of 5 by
flower bomb from
turbo tax is great
i had a difficult ,which turbo tax help me.they have been alot of help.
Date published: 2023-05-31
Rated 4 out of 5 by
BreezyRayn69 from
Turbotax works great
Product works good it is easy to use will use it again.
Date published: 2023-05-31
Rated 5 out of 5 by
DrMiMi from
Beat the clock!
This was the easiest year yet! I have to prepare both mine and my mother's each year - we "beat the clock" for both of us! YIPPEE!!
Date published: 2023-05-31
Rated 5 out of 5 by
Jerry from Florida from
Turbo Tax is easy to use.
Tax program was easy to use and understand. Was able to do my taxes in one day and hae refund sent directly to my checking account.
Date published: 2023-05-31
Rated 1 out of 5 by
LinLou222 from
No Help When You Need It!
I have used this program in the past and found it easy to use however I didn't need help with my return until this year. I filed the on tax day and have continued to have the same error code that the file said they would take care of. It never did and I kept having to refile the tax and getting the same rejection code. Their end would be to file it by mail. It was a simple fix that I had to find out myself by refilling the taxes. I was on the income page that on health care by employer section. When going to next section it turned to the next letter selection: in my case saying my insurance was the Obama Insurance not my paid by my own employee plan. They couldn't find what I needed to do for 6 weeks. This is very bad and they refused to credit back my fees. Now I got to pay and deal with IRS late fees myself, Not good at all.
Date published: 2023-05-31
Rated 5 out of 5 by
Arthur865 from
Great Service !!
Turbo tax was super fast and easy. Step by step, everything was self explanatory, will be returning.
Date published: 2023-05-31
Rated 5 out of 5 by
BrandiF from
TurboTax really is awesome!
I switched to TT about 10 years ago. Everything is so easy to do. Auto imports help prevent my carpal tunnel that I usually get this time of year.
All TurboTax® Offerings Reviews - Page 36
Date published: 2023-05-31