TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
East Bay Joseph from
Fees are getting way too high
I was unable to opt out of any kind of premier or enhanced fees. It cost me more than 10% of my refund in fees to process this year.
Date published: 2023-04-10
Rated 5 out of 5 by
ninaneens from
easy to use user interface
been using it for 7 years now, a little expensive but i have to admit that i keep going back because its just so easy and fast to file taxes here.
Date published: 2023-04-10
Rated 4 out of 5 by
Broke in Boston from
Wishing the fees were upfront
I find Turbo Tax pretty easy to use, but as I am completing the information, the "upcharges" appear.
Date published: 2023-04-10
Rated 4 out of 5 by
nigelsp from
I like using Turbo Tax
I found trying to find 2021 AGI difficult having lodged with Turbo Tax last year.
Date published: 2023-04-10
Rated 5 out of 5 by
Dan in Atlanta from
Excellent product!
I have used TurboTax for many years and never been disappointed.
Date published: 2023-04-10
Rated 5 out of 5 by
JDugy from
Great Experience
Honestly, ease of use is impressive. Simple, easy to navigate, to the point.
Date published: 2023-04-10
Rated 3 out of 5 by
stephk03 from
Expensive!
unfortunately, TT fees are ridiculously high. and there are several snags in the tool this year. almost able to pay CPA for these costs.
Date published: 2023-04-10
Rated 4 out of 5 by
On my own again from
The program gave me confidence
I haven’t done my taxes in quite awhile but now that I’m retired, I tackled them again this year myself. The Intuit program was fairly easy and I really like the documents input feature that eliminated most of the data entry. Overall, I’d give the program an A.
Date published: 2023-04-10
Rated 4 out of 5 by
DeezB from
It was easy to file
I would have given it 5 stars but I wasn't able to copy over my quickbooks to turbo tax without QB being installed locally.
Date published: 2023-04-10
Rated 5 out of 5 by
SGreeny from
TurboTax was easy to use
I was going to file State Return on my own so I didn't have to pay the $59 fee but TurboTax got me an additional $209. It made sense to use TurboTax to file both Federal & State returns
All TurboTax® Offerings Reviews - Page 3500
Date published: 2023-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
East Bay Joseph from
Fees are getting way too high
I was unable to opt out of any kind of premier or enhanced fees. It cost me more than 10% of my refund in fees to process this year.
Date published: 2023-04-10
Rated 5 out of 5 by
ninaneens from
easy to use user interface
been using it for 7 years now, a little expensive but i have to admit that i keep going back because its just so easy and fast to file taxes here.
Date published: 2023-04-10
Rated 4 out of 5 by
Broke in Boston from
Wishing the fees were upfront
I find Turbo Tax pretty easy to use, but as I am completing the information, the "upcharges" appear.
Date published: 2023-04-10
Rated 4 out of 5 by
nigelsp from
I like using Turbo Tax
I found trying to find 2021 AGI difficult having lodged with Turbo Tax last year.
Date published: 2023-04-10
Rated 5 out of 5 by
Dan in Atlanta from
Excellent product!
I have used TurboTax for many years and never been disappointed.
Date published: 2023-04-10
Rated 5 out of 5 by
JDugy from
Great Experience
Honestly, ease of use is impressive. Simple, easy to navigate, to the point.
Date published: 2023-04-10
Rated 3 out of 5 by
stephk03 from
Expensive!
unfortunately, TT fees are ridiculously high. and there are several snags in the tool this year. almost able to pay CPA for these costs.
Date published: 2023-04-10
Rated 4 out of 5 by
On my own again from
The program gave me confidence
I haven’t done my taxes in quite awhile but now that I’m retired, I tackled them again this year myself. The Intuit program was fairly easy and I really like the documents input feature that eliminated most of the data entry. Overall, I’d give the program an A.
Date published: 2023-04-10
Rated 4 out of 5 by
DeezB from
It was easy to file
I would have given it 5 stars but I wasn't able to copy over my quickbooks to turbo tax without QB being installed locally.
Date published: 2023-04-10
Rated 5 out of 5 by
SGreeny from
TurboTax was easy to use
I was going to file State Return on my own so I didn't have to pay the $59 fee but TurboTax got me an additional $209. It made sense to use TurboTax to file both Federal & State returns
All TurboTax® Offerings Reviews - Page 3500
Date published: 2023-04-10