TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Fees are getting way too high I was unable to opt out of any kind of premier or enhanced fees. It cost me more than 10% of my refund in fees to process this year.
Date published: 2023-04-10
Rated 5 out of 5 by from easy to use user interface been using it for 7 years now, a little expensive but i have to admit that i keep going back because its just so easy and fast to file taxes here.
Date published: 2023-04-10
Rated 4 out of 5 by from Wishing the fees were upfront I find Turbo Tax pretty easy to use, but as I am completing the information, the "upcharges" appear.
Date published: 2023-04-10
Rated 4 out of 5 by from I like using Turbo Tax I found trying to find 2021 AGI difficult having lodged with Turbo Tax last year.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent product! I have used TurboTax for many years and never been disappointed.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Experience Honestly, ease of use is impressive. Simple, easy to navigate, to the point.
Date published: 2023-04-10
Rated 3 out of 5 by from Expensive! unfortunately, TT fees are ridiculously high. and there are several snags in the tool this year. almost able to pay CPA for these costs.
Date published: 2023-04-10
Rated 4 out of 5 by from The program gave me confidence I haven’t done my taxes in quite awhile but now that I’m retired, I tackled them again this year myself. The Intuit program was fairly easy and I really like the documents input feature that eliminated most of the data entry. Overall, I’d give the program an A.
Date published: 2023-04-10
Rated 4 out of 5 by from It was easy to file I would have given it 5 stars but I wasn't able to copy over my quickbooks to turbo tax without QB being installed locally.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax was easy to use I was going to file State Return on my own so I didn't have to pay the $59 fee but TurboTax got me an additional $209. It made sense to use TurboTax to file both Federal & State returns
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3500
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Fees are getting way too high I was unable to opt out of any kind of premier or enhanced fees. It cost me more than 10% of my refund in fees to process this year.
Date published: 2023-04-10
Rated 5 out of 5 by from easy to use user interface been using it for 7 years now, a little expensive but i have to admit that i keep going back because its just so easy and fast to file taxes here.
Date published: 2023-04-10
Rated 4 out of 5 by from Wishing the fees were upfront I find Turbo Tax pretty easy to use, but as I am completing the information, the "upcharges" appear.
Date published: 2023-04-10
Rated 4 out of 5 by from I like using Turbo Tax I found trying to find 2021 AGI difficult having lodged with Turbo Tax last year.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent product! I have used TurboTax for many years and never been disappointed.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Experience Honestly, ease of use is impressive. Simple, easy to navigate, to the point.
Date published: 2023-04-10
Rated 3 out of 5 by from Expensive! unfortunately, TT fees are ridiculously high. and there are several snags in the tool this year. almost able to pay CPA for these costs.
Date published: 2023-04-10
Rated 4 out of 5 by from The program gave me confidence I haven’t done my taxes in quite awhile but now that I’m retired, I tackled them again this year myself. The Intuit program was fairly easy and I really like the documents input feature that eliminated most of the data entry. Overall, I’d give the program an A.
Date published: 2023-04-10
Rated 4 out of 5 by from It was easy to file I would have given it 5 stars but I wasn't able to copy over my quickbooks to turbo tax without QB being installed locally.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax was easy to use I was going to file State Return on my own so I didn't have to pay the $59 fee but TurboTax got me an additional $209. It made sense to use TurboTax to file both Federal & State returns
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3500