TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is fabulous Love it. It walks you through everything. I love the "learn More" feature when I have questions
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax ROCKS!!! TurboxTax asks all of the right questions when completing our taxes. Have been using this product for many years. Absolutely worth the piece of mind it gives.
Date published: 2023-04-10
Rated 4 out of 5 by from Got it done Got it done. Finally a lot of around the bush without explanation. But good
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax Rating It was fast and only a little frustrating. I should only have to say that much.
Date published: 2023-04-10
Rated 1 out of 5 by from Extremely frustrated with Turbo Tax this year I have been using Turbo Tax for years. This year my return was rejected 8 times. I made all necessary changes and kept resubmitting. For the last transmission I changed payment methods. Even though my return was rejected the amount I owe $3,151 was deducted from my credit card with a $78 charge and I still have to file by mail. How can my return be rejected and still have funds deducted? I will be changing software for 2023.
Date published: 2023-04-10
Rated 4 out of 5 by from Don't hesitate .... Don't hesitate calling for help - everyone is super nice and always solve the problem.
Date published: 2023-04-10
Rated 5 out of 5 by from Deluxe TurboTax version Generally a very good program - however, getting ever more and more expensive. The print before e-file did not work.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy With TurboTax I have used TurboTax for almost ten years. TurboTax is an easy-to-use site-guided or self-guided tax program that covers almost all tax situations that the average filer requires. TurboTax Premium includes Investments and Rental Property features. The program updates itself automatically as one uses it, so the program is always up-to-date. The error checking mechanism is outstanding and refers one to the exact page and line item that needs attention. It also has an audit alert feature that indicates whether your return is at low, medium, or high risk for audit. I highly recommend TurboTax for those who are able to gather necessary tax documents and are comfortable entering your data on-line. I have never had an issue with TurboTax. It is reliable and ensures a safe and quick filing process.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to follow and easy to make updates/changes The step by step process is easy to follow and all answers to questions can be found immediately.
Date published: 2023-04-10
Rated 5 out of 5 by from Quick and easy guides you through and double checks for errors, making it easy for everone
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3498
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is fabulous Love it. It walks you through everything. I love the "learn More" feature when I have questions
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax ROCKS!!! TurboxTax asks all of the right questions when completing our taxes. Have been using this product for many years. Absolutely worth the piece of mind it gives.
Date published: 2023-04-10
Rated 4 out of 5 by from Got it done Got it done. Finally a lot of around the bush without explanation. But good
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax Rating It was fast and only a little frustrating. I should only have to say that much.
Date published: 2023-04-10
Rated 1 out of 5 by from Extremely frustrated with Turbo Tax this year I have been using Turbo Tax for years. This year my return was rejected 8 times. I made all necessary changes and kept resubmitting. For the last transmission I changed payment methods. Even though my return was rejected the amount I owe $3,151 was deducted from my credit card with a $78 charge and I still have to file by mail. How can my return be rejected and still have funds deducted? I will be changing software for 2023.
Date published: 2023-04-10
Rated 4 out of 5 by from Don't hesitate .... Don't hesitate calling for help - everyone is super nice and always solve the problem.
Date published: 2023-04-10
Rated 5 out of 5 by from Deluxe TurboTax version Generally a very good program - however, getting ever more and more expensive. The print before e-file did not work.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy With TurboTax I have used TurboTax for almost ten years. TurboTax is an easy-to-use site-guided or self-guided tax program that covers almost all tax situations that the average filer requires. TurboTax Premium includes Investments and Rental Property features. The program updates itself automatically as one uses it, so the program is always up-to-date. The error checking mechanism is outstanding and refers one to the exact page and line item that needs attention. It also has an audit alert feature that indicates whether your return is at low, medium, or high risk for audit. I highly recommend TurboTax for those who are able to gather necessary tax documents and are comfortable entering your data on-line. I have never had an issue with TurboTax. It is reliable and ensures a safe and quick filing process.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to follow and easy to make updates/changes The step by step process is easy to follow and all answers to questions can be found immediately.
Date published: 2023-04-10
Rated 5 out of 5 by from Quick and easy guides you through and double checks for errors, making it easy for everone
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3498