TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax can be used by tax novices Not anything special to say. I always do my own return.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax was relatively easy to use and chat was I had a good experience using Turbo Tax for my federal and state taxes. I would have given a 5 star review but their web site was having difficulty which caused me to take a lot longer to finish than it should have.
Date published: 2023-04-10
Rated 5 out of 5 by from Great first time experience In previous years, I always had at least some help from a tax consultant or accountant. This was my first time entering all my information myself. The system was very easy to use, and all the questions were easy to understand and easy to answer. Literally self explanatory! And I was able to file and pay all of my taxes all online, no trips to the bank or post office so that's great! I highly recommend this service for anybody who wants to do their taxes themselves from home.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is GREAT!! Easy to do your taxes and the online help was great
Date published: 2023-04-10
Rated 3 out of 5 by from Very expensive $119. + tax is to much for someone who is barely getting by and only made $10444.00 for the year
Date published: 2023-04-10
Rated 3 out of 5 by from Don't say its free if it's not actually free. Seems like I pay more and more every year to file. I should just pay someone else to do it for me and have 100% less stress.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo tax is convenient Pretty simple until the end. Kind of confused why it made me look at my 1099 R's a 2nd time, then duplicated two of them. I was able to figure it out but it took me a bit. All else was easy
Date published: 2023-04-10
Rated 5 out of 5 by from turbo tax easy to use and simplifys taxes recomend eery year tried tax act before this is better
Date published: 2023-04-10
Rated 4 out of 5 by from TurboTax success for 2nd year in a row Step by step instructions were easy to follow. Had to enter most of the data myself since TurboTax would not connect to my banks, other financial institutions, and sources of retirement income. Uneasy about not seeing all the background calculations. But the results tracked with my parallel manual form preparation and actually resulted in a lower tax bill then I had calculated on my own.
Date published: 2023-04-10
Rated 5 out of 5 by from I’ve used turbo fo many years! Very user friendly. Easy to understand, I only. Use. Turbo Tax. Thank you.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3494
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax can be used by tax novices Not anything special to say. I always do my own return.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax was relatively easy to use and chat was I had a good experience using Turbo Tax for my federal and state taxes. I would have given a 5 star review but their web site was having difficulty which caused me to take a lot longer to finish than it should have.
Date published: 2023-04-10
Rated 5 out of 5 by from Great first time experience In previous years, I always had at least some help from a tax consultant or accountant. This was my first time entering all my information myself. The system was very easy to use, and all the questions were easy to understand and easy to answer. Literally self explanatory! And I was able to file and pay all of my taxes all online, no trips to the bank or post office so that's great! I highly recommend this service for anybody who wants to do their taxes themselves from home.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is GREAT!! Easy to do your taxes and the online help was great
Date published: 2023-04-10
Rated 3 out of 5 by from Very expensive $119. + tax is to much for someone who is barely getting by and only made $10444.00 for the year
Date published: 2023-04-10
Rated 3 out of 5 by from Don't say its free if it's not actually free. Seems like I pay more and more every year to file. I should just pay someone else to do it for me and have 100% less stress.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo tax is convenient Pretty simple until the end. Kind of confused why it made me look at my 1099 R's a 2nd time, then duplicated two of them. I was able to figure it out but it took me a bit. All else was easy
Date published: 2023-04-10
Rated 5 out of 5 by from turbo tax easy to use and simplifys taxes recomend eery year tried tax act before this is better
Date published: 2023-04-10
Rated 4 out of 5 by from TurboTax success for 2nd year in a row Step by step instructions were easy to follow. Had to enter most of the data myself since TurboTax would not connect to my banks, other financial institutions, and sources of retirement income. Uneasy about not seeing all the background calculations. But the results tracked with my parallel manual form preparation and actually resulted in a lower tax bill then I had calculated on my own.
Date published: 2023-04-10
Rated 5 out of 5 by from I’ve used turbo fo many years! Very user friendly. Easy to understand, I only. Use. Turbo Tax. Thank you.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3494